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Remote Customer support Jobs in Lubbock, TX

Last updated: 1 day ago
  • Promoted
(WFH) Customer Support Specialist

(WFH) Customer Support Specialist

Teleperformance-Turbo TaxLubbock, TX, US
Remote
Full-time
GigCX Marketplace is partnering with Teleperformance TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers’ positive ...Show moreLast updated: 1 day ago
Customer Service Representative

Customer Service Representative

Bush & Bush Law GroupTX, US
$31,200.00–$33,280.00 yearly
Remote
Full-time
Quick Apply
Become a Key Player at Bush & Bush Law Group as a Customer Service Representative!.Bush & Bush Law Group, a leading personal injury law firm, is on the lookout for a friendly and dedicated....Show moreLast updated: 15 days ago
Customer Service Coordinator

Customer Service Coordinator

ISI Design and Installation Solutions, INC.Remote Texas
Remote
Full-time
Looking to build your career and design your future? You have come to the right place.The primary responsibility of the Customer Service Coordinator is to work with our customers (builders) and hom...Show moreLast updated: 30+ days ago
Customer Support - Work From Home

Customer Support - Work From Home

MirageMaps, LLCTX, US
Remote
Full-time +1
Quick Apply
Job Title : Customer Support - Work From Home Location : Remote Job Type : Full-Time / Part-Time About Us : We are a premier travel concierge service dedicated to curating unforgettab...Show moreLast updated: 23 days ago
Technical Support / Customer Service Representative (Remote)

Technical Support / Customer Service Representative (Remote)

ConcentrixUSA, TX, Work, at, Home
Remote
Full-time
Technical Support / Customer Service Representative.Remote) works from home and interfaces with customers via inbound / outbound calls and / or via the Internet. This position provides customer service ...Show moreLast updated: 30+ days ago
Customer Service Rep

Customer Service Rep

CSC ServiceworksRemote, Texas, United States
Remote
The CSC ServiceWorks Story We’re the leading provider of commercial laundry services, consumer services technology, and air-vending and EV solutions throughout the United States and Canada.Our Best...Show moreLast updated: 30+ days ago
French Canadian Customer Support

French Canadian Customer Support

Bread FinancialTexas, United States of America
Remote
Full-time
Every career journey is personal.That's why we empower you with the tools and support to create your own success story.The Customer Support Associate will provide best-in-class support to our custo...Show moreLast updated: 30+ days ago
Decision Support Director

Decision Support Director

RELX Inc. CompanyTexas
Remote
Full-time
We are looking for a motivated, proactive and collaborative finance business partner to join the LNNA Decision Support Finance team in what is an exciting and transformational time.Joining a busine...Show moreLast updated: 30+ days ago
Customer Data Specialist

Customer Data Specialist

CovetrusTexas
$16.98–$28.29 hourly
Remote
Full-time
The Customer Data Specialist will work as part of a team responsible for maintaining and updating various elements of customer data in numerous systems depending on the nature of the data.The accur...Show moreLast updated: 30+ days ago
Operations Support Coordinator (Remote)

Operations Support Coordinator (Remote)

MaximusLubbock, US
$20.00 hourly
Remote
Full-time
Description & Requirements Maximus is currently hiring Operations Support Coordinators to support the New York State Office for People with Developmental Disabilities (OPWDD).The New York Stat...Show moreLast updated: 7 days ago
Senior Support Lead

Senior Support Lead

RingCentralRemote Texas
Remote
Full-time
It’s not everyday that you consider starting a new career.We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re a $2 Billion an...Show moreLast updated: 30+ days ago
Customer Operations Coordinator

Customer Operations Coordinator

BibliURemote, TX, US
Remote
Temporary
Customer Operations Coordinator.Head of US Customer Success and Operations.Fixed Term for 3 Months (This is a maternity cover role with possibility to extend). BibliU is an award-winning digital lea...Show moreLast updated: 5 days ago
  • Promoted
Customer Service Representative – Remote

Customer Service Representative – Remote

Spade RecruitingTexas
$55,000.00 yearly
Remote
Full-time
Quick Apply
Altig Orlovic (AO) is a leading insurance and supplemental benefits provider.The company provides its clients with value and unbeatable customer service with complete transparency and integrity.Tha...Show moreLast updated: 30+ days ago
Software Support Representative

Software Support Representative

Executive Information Services, Inc.Texas, United States
Remote
Full-time
EIS is seeking a Software Support Representative to provide application support to customers that will involve answering complex questions on the function and usage of our products.The successful c...Show moreLast updated: 30+ days ago
Customer Service & Sales Support- REMOTE

Customer Service & Sales Support- REMOTE

Symmetry Financial Group - Gary UyemuraLubbock, TX, US
$100,000.00 yearly
Remote
Quick Apply
Are you ready for a career and not just a job? Are you looking to build a business that earns you system generated income? Are you looking for a proven turnkey system that delivers consistent...Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

CVS HealthTexas, Work At Home, US
$17.00–$29.88 hourly
Remote
Full-time
Bring your heart to CVS Health.Every one of us at CVS Health shares a single, clear purpose : Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced...Show moreLast updated: 30+ days ago
Support Specialist

Support Specialist

Manatron, Inc.Texas,Remote
Remote
Full-time
As a Support Specialist, you will provide application support and expertise to both our customers and internal resources. This will involve answering complex questions, contributing to our knowledge...Show moreLast updated: 30+ days ago
(WFH) Customer Support Specialist

(WFH) Customer Support Specialist

Teleperformance-Turbo TaxLubbock, TX, US
1 day ago
Job type
  • Full-time
  • Remote
Job description

Job Description

Gig Description

GigCX Marketplace is partnering with Teleperformance TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers’ positive experiences with our dynamic product experts. As the voice of our company, the product expert must possess excellent written and verbal communication skills, a desire to learn, and enthusiasm for delighting customers.

  • Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program

Experience / Skills

TEAM / LEADERSHIP SKILLS :

  • You demonstrate a sincere desire for a quality customer experience
  • You have a team player attitude
  • You promote a positive work environment
  • You thrive in a fast-paced environment and handle change well
  • You have a collaborative approach to problem solving and like sharing feedback
  • You understand the value of your individual impact on the team and company's success
  • TECHNICAL / FUNCTIONAL SKILLS :

  • You have excellent written and verbal communication skills with ability to effortlessly display empathy with customers over the phone
  • Computer skills :  You exhibit an intermediate level of knowledge in the relevant operating systems and software environment
  • You have experience with software troubleshooting abilities
  • You know how to modify your communication style to meet customer needs and tone
  • You possess customer service skills
  • You are able to simplify and communicate complex ideas to customers
  • You have the ability to diffuse situations with angry customers
  • You are comfortable in a training environment that includes watching self-paced training module videos
  • You are committed to staying up-to-date on changes to the product and changes that occur within tax season to be knowledgeable for our customers via product alerts
  • You are willing to step-in as needed including answering questions from customers via chat
  • ANALYTICAL SKILLS :

  • You are able to research, analyze and determine an appropriate course of action in a variety of situations
  • You can solve complex problems while exercising good judgment
  • You have critical thinking and problem solving skills
  • ORGANIZATIONAL SKILLS :

  • You demonstrate initiative and the ability to multitask.
  • You work well under pressure of meeting team productivity goals.
  • Successful candidates must be willing to meet service level and contact per hour commitments.
  • You understand and accept schedule adherence in a call center environment
  • You have excellent time management skills and understand the value of circling back with a customer even just to let them know you are still looking into their issue
  • KNOWLEDGE / BACKGROUND EXPERIENCE :

  • You are a High School graduate
  • Preferably, you have basic knowledge of tax laws and tax concepts
  • Preferably, you have experience providing support in a call center environment and are comfortable using chat if necessary
  • BEHAVIORAL COMPETENCIES

  • You have the ability to adhere to work schedules, as well as the flexibility to work extra shifts when needed.
  • You are comfortable being on camera with your customers and understand the value of humanizing the interaction
  • You make customers and their needs a primary focus of your actions; developing and sustaining productive customer relationships
  • You demonstrate a positive / understanding attitude in the face of difficult or challenging customer interactions
  • You possess active listening skills and know how to ask probing questions to arrive at answers quicker
  • Operating Hours

  • Operating Hours : 8am to midnight EST ; Monday to Sunday
  • Required Minimum Hours : 30 hours per week
  • Peak Period :
  • April 9th , 10th, 11th, 12th, 13th, 14th : 8am-midnight EST / EDT
  • April 15, 2025 : 8am-3am EST / EDT
  • 5 Turbo Bonus Boost per hour.
  • Applicable to all hours worked from April 9th to 15th.
  • Service Providers (SPs) must meet the required minimum of 30 hours per week.
  • Schedule yourself and work a minimum of 8 hours each day on April 13th, 14th, 15th
  • These times may be revised periodically based on business needs
  • MINIMUM HOURS TO BE WORKED EACH WEEK

    You must work a minimum of 30 hours each week on all schedules

    Mandatory Requirements

  • Must reside in the USA
  • Must have passed background check and pass tech check in order to attend certification.
  • Must be on camera during certification.
  • Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program.
  • Service Provider (SP) must have the following Hardware Requirements.
  • Windows Computer (Mac and Chromebooks are not permitted)
  • Windows 10 or 11
  • AMD or Intel Core Series (I3-I9)
  • At least 8gb of RAM
  • Webcam
  • Wired Mouse
  • USB Headset
  • Wired Internet Connection
  • Conflict of Interest

  • Cannot hold Gigs with Column Tax or any Intuit Vendors
  • Training Information

    Duration

    20 Hours

    Price

    79.99 USD

    Course Details