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Remote Customer support Jobs in Minneapolis, MN

Last updated: 8 hours ago
Software Support Representative

Software Support Representative

Executive Information Services, Inc.Minnesota, United States
Remote
Full-time
EIS is seeking a Software Support Representative to provide application support to customers that will involve answering complex questions on the function and usage of our products.The successful c...Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

CVS HealthWork from home, MN, US
$17.00–$29.88 hourly
Remote
Full-time
Bring your heart to CVS Health.Every one of us at CVS Health shares a single, clear purpose : Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced...Show moreLast updated: 30+ days ago
Customer Success Executive

Customer Success Executive

Field NationMinnesota
$113,000.00–$133,000.00 yearly
Remote
Field Nation brings companies and service professionals together through an integrated, easy-to-use platform.We support businesses looking to grow their service offerings while also empowering tech...Show moreLast updated: 30+ days ago
Customer Success Consultant

Customer Success Consultant

RELX Inc. CompanyMinnesota
Remote
Full-time
As a Customer Success Consultant, you will manage and nurture relationships with Law Firm Clients.You will serve as the main point of contact for clients of the assigned solution, ensuring their su...Show moreLast updated: 30+ days ago
  • Promoted
Educational Support Representative (Work from Home)

Educational Support Representative (Work from Home)

Varsity TutorsMinneapolis, MN, US
$40,000.00 yearly
Remote
Full-time
Are you a proven education professional with a track record of exceeding performance metrics and a passion for transforming how people learn? Nerdy is seeking experienced Educational Support Repres...Show moreLast updated: 19 days ago
  • Promoted
Remote Customer Support Specialist

Remote Customer Support Specialist

VirtualVocationsSaint Paul, Minnesota, United States
Remote
Full-time
A company is looking for a Customer Support / Help Desk representative.Key ResponsibilitiesAnswer incoming support calls from internal and external customersUtilize Service Desk tools to enter data i...Show moreLast updated: 12 days ago
Technical Support Analyst

Technical Support Analyst

TrimbleMN (outside Minn / St Paul area), US
Remote
Full-time
Your Title : Technical Customer Support Professional.The Technical Customer Support role is crucial for providing high-level technical assistance to end-users, field engineers, technicians, and prod...Show moreLast updated: 30+ days ago
Customer Support Representative

Customer Support Representative

SYNTEGONMinneapolis, Minnesota, United States
$55,000.00–$65,000.00 yearly
Remote
This position manages incoming customer quotes, order requests or questions by phone, fax, email.Evaluate, quote, process, and expedite the requests and questions in a manner that ensures customer ...Show moreLast updated: 27 days ago
Support Specialist

Support Specialist

Manatron, Inc.Minnesota, United States
Remote
Full-time
As a Support Specialist, you will provide application support and expertise to both our customers and internal resources. This will involve answering complex questions, contributing to our knowledge...Show moreLast updated: 30+ days ago
Clinical Support Specialist

Clinical Support Specialist

Owens & Minor, Inc.Minneapolis, MN
Remote
Full-time
At Owens & Minor, we are a critical part of the healthcare process.As a Fortune 500 company with 50+ facilities across the US and 18,000 teammates in over 90 countries, we provide integrated techno...Show moreLast updated: 30+ days ago
Sales Support Specialist - REMOTE

Sales Support Specialist - REMOTE

LifeWorksMinneapolis, Minnesota, USA
Remote
Full-time
TELUS Health is empowering every person to live their healthiest life.Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individ...Show moreLast updated: 30+ days ago
Remote Client Support Specialist

Remote Client Support Specialist

Insight GlobalMinneapolis, MN
$16.00–$20.00 hourly
Remote
An employer is looking for a highly skilled remote Client Support Specialist to support both a customer success team and a partner success team within a growing national healthcare start up.In this...Show moreLast updated: 30+ days ago
Customer Service & Sales Support- REMOTE

Customer Service & Sales Support- REMOTE

Symmetry Financial Group - Gary UyemuraSaint Paul, MN, US
$100,000.00 yearly
Remote
Quick Apply
Are you ready for a career and not just a job? Are you looking to build a business that earns you system generated income? Are you looking for a proven turnkey system that delivers consistent...Show moreLast updated: 30+ days ago
Remote Live Chat Support

Remote Live Chat Support

SuperNoya Logistics LLCMinneapolis, Minnesota, United States, 55401
Remote
We are seeking a dedicated Live Chat Support Specialist to join our Customer Support team.The ideal candidate will be responsible for providing real-time assistance to customers through our online ...Show moreLast updated: 27 days ago
Technical Support / Customer Service Representative (Remote)

Technical Support / Customer Service Representative (Remote)

ConcentrixUSA, MN, Work, at, Home
Remote
Full-time
Technical Support / Customer Service Representative.Remote) works from home and interfaces with customers via inbound / outbound calls and / or via the Internet. This position provides customer service ...Show moreLast updated: 30+ days ago
Support Engineer

Support Engineer

Federal Reserve SystemMinneapolis, MN
$90,200.00–$123,970.00 yearly
Remote
Full-time
Federal Reserve Bank of RichmondWhen you join the Federal Reserve—the nation's central bank—you’ll play a key role, collaborating with leading tech professionals to strengthen and protect our econo...Show moreLast updated: 30+ days ago
Representative, Customer Care

Representative, Customer Care

Element Fleet ManagementMinneapolis
Remote
Full-time
Get started on an exciting career at Element!.Element employees make a difference in the lives of others every day.We are re-defining the fleet management industry to be people first, then business...Show moreLast updated: 30+ days ago
Operations Support Coordinator (Remote)

Operations Support Coordinator (Remote)

MaximusMinneapolis, MN, US
$20.00 hourly
Remote
Full-time
Description & Requirements Maximus is currently hiring Operations Support Coordinators to support the New York State Office for People with Developmental Disabilities (OPWDD).The New York Stat...Show moreLast updated: 5 days ago
  • Promoted
  • New!
Seasonal Tax Preparer & Customer Support - Remote

Seasonal Tax Preparer & Customer Support - Remote

Baker Tilly US, LLPMinneapolis, MN, United States
$23.00–$27.00 hourly
Remote
Part-time
Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U. New York, London, San Francisco, Los Angele...Show moreLast updated: 18 hours ago
  • Promoted
  • New!
Remote - Customer Service Sales

Remote - Customer Service Sales

HMG CareersShoreview, MN, United States
$67,000.00–$75,000.00 yearly
Remote
Full-time
About the job Remote - Customer Service Sales.Are you ready to join an exceptional team that offers comprehensive training, benefits, and flexible working hours?. Our ideal candidate embodies qualit...Show moreLast updated: 8 hours ago
Software Support Representative

Software Support Representative

Executive Information Services, Inc.Minnesota, United States
30+ days ago
Job type
  • Full-time
  • Remote
Job description

EIS is seeking a Software Support Representative to provide application support to customers that will involve answering complex questions on the function and usage of our products. The successful candidate will investigate, manage, track and close client support issues, specifically related to the database and functions of the application(s). They will also be responsible for contributing to a knowledge base and supporting user forums. You must have the ability to multi-task and see issues through to resolution. You will serve as primary support liaison between company and customer.

In this role, you will work closely with the Director of Client Services, and be supported by a great team, in providing exceptional customer service and development support.

What your impact will be

  • Operate as a frontline, primary support liaison between EIS and our clients and effectively respond to inquiries of both a product and technical nature received by telephone or electronically submitted tickets
  • Assess a variety of situations, reviewing software configuration, set-up and software code and identify the correct resolution or escalate according to departmental guidelines
  • Report detailed information within the client tracking system and document processes, routines, and programs by following the defined guidelines and team goals & objectives
  • Regularly review the database of submitted items and proactively follow up with clients to ensure that their inquiries and / or issues have been satisfactorily resolved
  • Work closely with other team members as part of a cohesive group in exchanging knowledge through training sessions and peer to peer interaction
  • Maximize and maintain current knowledge and awareness of applications and related technologies
  • Sound understanding of API and web services technologies and functions
  • Email technology troubleshooting

What we are looking for :

  • Ability to present Support webinars, both internally to staff as well as to customers via the Web
  • Sound knowledge of engagement delivery and software troubleshooting techniques with a high focus on first call resolution
  • Ability to interpret requirements, and recommend solutions that best address clients' needs
  • Excellent analytical, research and problem solving skills with a strong ability to multi-task and prioritize work effectively
  • Strong ability to multi-task and prioritize work effectively
  • Exceptional attention to detail and the ability to grasp concepts quickly
  • Other duties as assigned by management.