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Customer support Jobs in Overland Park, KS

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Customer support • overland park ks

Last updated: 7 hours ago
  • Promoted
Customer Support Specialist

Customer Support Specialist

KegmilKansas City, MO, US
Full-time
About Kegmil : Kegmil is a holistic solution provider of mission-critical Enterprise Systems, with a spike in Field Service Management software-as-a-service. We are a global team serving internationa...Show moreLast updated: 30+ days ago
  • Promoted
Customer Support Specialist

Customer Support Specialist

Kansas StaffingLenexa, KS, US
Full-time
The Customer Support Specialist strengthens customer relationships by working directly with farmers and dealers to resolve issues, support product adoption, and ensure a positive overall experience...Show moreLast updated: 16 days ago
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  • New!
Customer Service Support

Customer Service Support

Missouri StaffingKansas City, MO, US
Full-time
This position requires onsite work in either Kansas City, MO, Orlando, FL, or Nashville, TN.As a member of the Support organization, your focus is to deliver post-sales support and solutions to the...Show moreLast updated: 7 hours ago
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Customer Service Support

Customer Service Support

Oklahoma StaffingKansas City, MO, US
Full-time
This position requires onsite work in either Kansas City, MO, Orlando, FL, or Nashville, TN.As a member of the Support organization, your focus is to deliver post-sales support and solutions to the...Show moreLast updated: 19 hours ago
Norwegian Customer Support Consultant

Norwegian Customer Support Consultant

SpeakitKansas City, MO, United States
Full-time
Job Opportunity / h2pAre you a fluent Norwegian speaker with strong communication skills in English? / ppLive the unique experience of living in a Greek island, while working with one of the worlds lar...Show moreLast updated: 9 days ago
Customer Service Support

Customer Service Support

OracleKansas City, MO, United States
Full-time
This position requires onsite work in either Kansas City, MO, Orlando, Fl or Nashville, TN.As a member of the Support organization, your focus is to deliver post-sales support and solutions to the ...Show moreLast updated: 2 days ago
Customer Support Associate

Customer Support Associate

VirtualVocationsKansas City, Kansas, United States
Full-time
A company is looking for a Customer Support Associate - Depositions.Key Responsibilities Create and maintain voice of the customer feedback processes and documentation Provide high-quality, end-...Show moreLast updated: 1 day ago
Customer Support Representative

Customer Support Representative

Culligan MidwestOlathe, KS, United States
Full-time
K retirement with company match.Employee discounts for Culligan in-home products.Eligibility for annual recognition and training meetings / events. Culligan Water is seeking an individual experienced ...Show moreLast updated: 4 days ago
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Customer Service Support Lv2

Customer Service Support Lv2

Omni InclusiveOlathe, KS, US
Full-time
Schedule : Monday through Friday : 8 : 00-4 : 30 PM CST; 30 minute lunch.Must have EDI (Electronic Data Interchange) and AS400. Customer will send orders through EDI.Not seeking someone from a Call Center...Show moreLast updated: 7 hours ago
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Remote Customer Support Sales Specialist

Remote Customer Support Sales Specialist

HMG CareersLenexa, KS, US
Remote
Full-time
Remote Insurance Representative | Flexible Schedule | Commission-Based.This position offers flexible work hours and clear paths for advancement into leadership and management.You will work remotely...Show moreLast updated: 10 days ago
Customer Support

Customer Support

DH PaceOlathe, KS, United States
Full-time
The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leade...Show moreLast updated: 25 days ago
Customer Support (36783)

Customer Support (36783)

Emser TileLenexa, KS, United States
Full-time
Assist in day-to-day functioning of branch.Greet customers warmly and ascertain reason for visiting.Build relationships with contractors. Answer all calls to Branch promptly and assist accordingly.D...Show moreLast updated: 29 days ago
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Customer Support Specialist

Customer Support Specialist

JARBOOlathe, KS, US
Full-time
Summary – Customer Support Specialist.Join a high-performing Customer Service team with one of the leading commercial construction contractors based in Olathe, KS.We're looking for motiva...Show moreLast updated: 30+ days ago
Customer Support Representative

Customer Support Representative

Culligan InternationalOlathe, KS, United States
Full-time
K retirement with company match.Employee discounts for Culligan in-home products.Eligibility for annual recognition and training meetings / events. Culligan Water is seeking an individual experienced ...Show moreLast updated: 9 days ago
Remote Customer Support

Remote Customer Support

TradeJobsWorkforceKansas City, MO, United States
Remote
Full-time
Help us grow as our next Remote Customer Support, where you will support returns and exchanges in a timely manner, coordinate with other departments when needed, and provide friendly assistance to ...Show moreLast updated: 11 days ago
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Customer Support Representative I

Customer Support Representative I

OLSA Resources, Inc.Overland Park, KS, US
Full-time
Provides in-bound telephone customer support in a call center environment and determining the nature of the call or inquiry. Duties may include processing complaints, filing supply requests for cust...Show moreLast updated: 1 day ago
Customer Support Representative

Customer Support Representative

CulliganOlathe, KS, United States
Full-time
Customer Service Representative.Culligan Water is seeking an individual experienced in customer relations.The Customer Service Representative works directly with customers to discuss orders, resolv...Show moreLast updated: 11 days ago
Customer Service Support Lv1

Customer Service Support Lv1

TechDigital CorporationOlathe, KS, United States
Full-time
Customer Service Support 1 Customer Enabling.The Customer Service Support 1 Customer Enabling will support routine customer enabling activities of the order management process and will help execute...Show moreLast updated: 10 days ago
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  • New!
Customer Support Specialist - Treasury

Customer Support Specialist - Treasury

Commerce BankKansas City, MO, US
Full-time
Commerce Bank Technical Support Specialist.Building a career here is more than just steps on a ladder.It's about helping people find financial safety and success, helping businesses thrive, and mak...Show moreLast updated: 19 hours ago
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Customer Support Specialist

Customer Support Specialist

KegmilKansas City, MO, US
30+ days ago
Job type
  • Full-time
Job description

Customer Support Specialist

About Kegmil : Kegmil is a holistic solution provider of mission-critical Enterprise Systems, with a spike in Field Service Management software-as-a-service. We are a global team serving international clients, and strongly backed by Mitsubishi Electric (a world-leading manufacturer of products ranging from home electronics to satellite systems, headquartered in Japan).

Our cloud-based, AI-enabled Field Service Management solution is #1 amongst B2B clients in Southeast Asia and is adopted across various industries such as Elevator & Escalator, Data Center, Medical Equipment, Defence & Aerospace, Marine Offshore, etc.

Our offerings expand to Enterprise Resource Planning (ERP) systems integration and deployment - including Inventory Management Systems (IMS), HR Information Systems (HRIS), Customer Relationship Management (CRM), Procurement Systems and others.

Location : HCMC or Remote

Job Type : Full-time

Job Description : We are looking for a dedicated Customer Support Specialist who is passionate about providing solutions and enhancing user experience through expert support and proactive engagement. This role requires a keen interest in technology, a deep understanding of our products, and the ability to troubleshoot and communicate effectively across multiple platforms.

Responsibilities :

  • Customer Interaction : Provide support to users across multiple channels, ensuring high-quality assistance with a proactive approach.
  • Product Expertise : Develop a deep understanding of the product and its industry, mastering the functionalities and interconnections of all features.
  • Problem Solving : Exhibit strong problem-solving skills with the ability to find effective workarounds for user issues.
  • Issue Reproduction : Attempt to reproduce reported issues, clarify with users when incidents are not bugs, and coordinate closely with the development team to resolve production issues aggressively.
  • Customer Onboarding : Understand customer needs thoroughly, set up tenant environments, and guide new users on how to effectively utilize the platform.
  • Feedback Management : Collect and analyze customer feedback, providing detailed reports to enhance product development and support.
  • Organizational Skills : Manage multiple tasks and priorities efficiently, maintaining a high level of organization and attention to detail.
  • AI Tools : Utilize artificial intelligence tools to augment support processes and improve customer interaction.
  • Language and Communication : Demonstrate excellent command of the English language, both in writing and speaking.

Requirements :

  • Passion for technology and strong willingness to learn continuously.
  • Experience in customer support or a related field, with a track record of solving complex customer issues.
  • Excellent problem-solving skills and the ability to operate independently to find solutions.
  • Experience in managing customer interactions across various communication channels.
  • Ability to work effectively in a fast-paced, dynamic environment.
  • Open-minded and growth-oriented, with a strong desire to contribute to team and product development.
  • Proficiency in using AI tools to enhance customer support tasks is preferred.
  • Qualifications :

  • Bachelor's degree in a relevant field (e.g., Business Administration, Information Technology) or equivalent practical experience.
  • Strong interpersonal and communication skills.
  • Proficient in English (English command must be good)