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Customer support Jobs in Peoria, IL

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Customer support • peoria il

Last updated: 1 day ago
  • Promoted
CUSTOMER SUPPORT MANAGER

CUSTOMER SUPPORT MANAGER

Truck Centers IncMorton, IL, United States
Full-time
For over 50 years, three generations have led Truck Centers, Inc.Freightliner and Western Star trucks in Illinois, Indiana, and Missouri. Our team has remained dedicated to delivering exceptional cu...Show moreLast updated: 1 day ago
  • Promoted
FT CUSTOMER SUPPORT REPRESENTATIVE (WORK FROM HOME)

FT CUSTOMER SUPPORT REPRESENTATIVE (WORK FROM HOME)

MetalEast Peoria, IL, United States
Full-time
Customer Service / Fully Remote] - Anywhere in U.Competitive Pay - As a Customer Support Rep you'll : Help customers with technical and non-technical inquiries across multiple channels (Email and Li...Show moreLast updated: 29 days ago
  • Promoted
Customer Support Specialist (Hiring Immediately)

Customer Support Specialist (Hiring Immediately)

CLAE SOLUTIONSBartonville, Illinois, US
Part-time
Clae Goldman Team is seeking a friendly and efficient Customer Service Representative to join our team.Our mission is to protect customers from rising energy costs, offer discounts, and promote gre...Show moreLast updated: 30+ days ago
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Cloud Support Engineer

Cloud Support Engineer

SwoonPeoria, IL, United States
Permanent +1
Swoon is partnering with a Fortune 100 industry leader to hire a.With the current resource set to retire at the end of June, the ideal candidate will onboard quickly to ensure a smooth transition a...Show moreLast updated: 27 days ago
Online Customer Support Agent

Online Customer Support Agent

TurboTaxPeoria, Illinois
Full-time
Turbo Bonus Boost : Enjoy the bonus from April 9th through 15th.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday. TurboTax is looking 2000+ p...Show moreLast updated: 25 days ago
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CUSTOMER SUPPORT REPRESENTATIVE - WORK FROM HOME

CUSTOMER SUPPORT REPRESENTATIVE - WORK FROM HOME

GreenSparkPekin, IL, United States
Full-time
Customer Service / Remote] - Anywhere in U.Up to $70K per year / Health, dental & vision / 401k / PTO - As a Customer Support Rep at GreenSpark, you will : Educate customers on our products and serv...Show moreLast updated: 29 days ago
  • Promoted
FT CUSTOMER SUPPORT REPRESENTATIVE - WORK FROM HOME

FT CUSTOMER SUPPORT REPRESENTATIVE - WORK FROM HOME

PhoneBurnerPekin, IL, United States
Full-time
Customer Service / Remote] - Anywhere in U.Up to $20 per hour - As a Customer Support Rep you'll : Answer inbound calls, emails, and chats, and take required actions to assist the customers; Anticip...Show moreLast updated: 29 days ago
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Hotel Maintenance Support

Hotel Maintenance Support

Residence Inn East PeoriaEast Peoria, IL, US
Full-time
Residence Inn, East Peoria is looking for a Maintenance Support person to add to our award-winning team!.Currently FHG owns 7 properties in the Quad Cities and East Peoria.Owning multiple propertie...Show moreLast updated: 29 days ago
Operations Support

Operations Support

Peoria Production ShopBartonville, IL, USA
Full-time
Quick Apply
To be the premier employer for individuals with disabilities.Performs a variety of administrative, clerical, and support functions to assist operation supervisors with reports, scheduling, document...Show moreLast updated: 5 days ago
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Customer Support Manager

Customer Support Manager

Truck Centers, Inc.Morton, IL, US
Full-time
For over 50 years, three generations have led Truck Centers, Inc.Freightliner and Western Star trucks in Illinois, Indiana, and Missouri. Our team has remained dedicated to delivering exceptional cu...Show moreLast updated: 25 days ago
  • Promoted
CUSTOMER SUPPORT REPRESENTATIVE - WORK FROM HOME

CUSTOMER SUPPORT REPRESENTATIVE - WORK FROM HOME

SkillsoftEast Peoria, IL, United States
Full-time
Customer Service / Remote] - Anywhere in U.Up to $48K per year / Medical, dental & vision / PTO - As a Customer Support Rep at Skillsoft, you will : Liaise with clients and ensure their needs are me...Show moreLast updated: 13 days ago
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Community Support Technician - Community Support

Community Support Technician - Community Support

Carle HealthPeoria, IL, United States
Full-time
Under the general supervision of the Supervisor, Community Support will provide case management, support, education, and consultation for individuals experiencing behavioral health concerns.Functio...Show moreLast updated: 30+ days ago
Customer Service - Donor Support Technician

Customer Service - Donor Support Technician

CSLAmericas, US, IL, Peoria289, CSL Plasma
Full-time
Responsible for preparing the donor, donor area and equipment for the pheresis process.Prepares the autopheresis machine for the pheresis process. Monitors the donor and the pheresis process, respon...Show moreLast updated: 30+ days ago
  • Promoted
Frontier Customer Support Associate

Frontier Customer Support Associate

OSER Management GroupPeoria, IL, United States
Full-time
We are seeking a dedicated Customer Support Associate to join our team.In this role, you’ll assist customers by providing exceptional service and resolving their inquiries, delivering exciting sale...Show moreLast updated: 12 days ago
  • Promoted
FT CUSTOMER SUPPORT REPRESENTATIVE (WORK FROM HOME)

FT CUSTOMER SUPPORT REPRESENTATIVE (WORK FROM HOME)

CrossFitPekin, IL, United States
Full-time
Customer Service / Fully Remote] - Anywhere in U.Up to $27 per hour + bonus / Full benefits - As a Customer Support Rep you'll : Provide concierge-style service to the CrossFit community, cultivatin...Show moreLast updated: 29 days ago
  • Promoted
Direct Support Professional

Direct Support Professional

SevitaPeoria, IL, United States
Full-time +1
Sevita family, provides community-based services for individuals with intellectual and developmental disabilities.Here we believe every person has the right to live well, and everyone deserves to h...Show moreLast updated: 27 days ago
  • Promoted
FT CUSTOMER SUPPORT REPRESENTATIVE - WORK FROM HOME

FT CUSTOMER SUPPORT REPRESENTATIVE - WORK FROM HOME

LuggPekin, IL, United States
Full-time
Customer Service / Fully Remote] - Anywhere in U.Up to $52K per year / Competitive benefits - As a Customer Support Rep you'll : Provide email, chat and SMS support to Customers, Luggers & Retailers...Show moreLast updated: 29 days ago
  • Promoted
WORK-FROM-HOME Customer Service - Product Support - $25-$45 per hour

WORK-FROM-HOME Customer Service - Product Support - $25-$45 per hour

GL1Peoria, Illinois
Remote
Part-time +1
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...Show moreLast updated: 25 days ago
  • Promoted
District Support Pharmacist

District Support Pharmacist

CVS HealthPeoria, IL, US
Full-time
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading h...Show moreLast updated: 10 days ago
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CUSTOMER SUPPORT MANAGER

CUSTOMER SUPPORT MANAGER

Truck Centers IncMorton, IL, United States
1 day ago
Job type
  • Full-time
Job description

Company Description

For over 50 years, three generations have led Truck Centers, Inc. from a single store dealership into our current network of ten, full-service dealerships and two auxiliary locations proudly representing Freightliner and Western Star trucks in Illinois, Indiana, and Missouri. Our team has remained dedicated to delivering exceptional customer service in an environment that fosters collaboration, innovation, and a communal spirit of giving back. To learn more about us, visit truckcentersinc.com .

Job Description

Join Our Team as a Customer Support Manager in Morton, IL!

Are you passionate about building strong relationships and delivering exceptional customer support? Truck Centers, Inc. is seeking a Customer Support Manager to join our team in Morton, IL. In this role, you'll be the essential link between our dealership teams and our valued customer accounts-helping us grow our business through meaningful connections within your territory.

  • Regular hours for this position will be Monday-Friday 8am-5pm, however, calls may need to be answered after hours and on weekends for customers.

What You'll Do :

  • Analyze & Monitor : Review assigned customer accounts to identify trends and changes, keeping management informed.
  • Relationship Building : Cultivate and nurture relationships with new and existing customers to expand our market reach.
  • On-Site Engagement : Visit customers bi-weekly or monthly to strengthen relationships, address potential issues, and ensure a top-notch experience.
  • Responsive Support : Address customers' technical, service, and general inquiries related to their equipment, performance, or service needs.
  • Collaborative Problem-Solving : Work with customers and other DTNA dealer groups to facilitate timely repairs-even if they fall outside TCI's immediate area. Help customers locate quality repair options when needed.
  • Warranty Expertise : Explain warranty coverage and serve as a bridge between customers and manufacturers, assisting with policy considerations or new warranty procedures.
  • If you have persuasive communication skills, a knack for customer service, and a proactive, solution-oriented attitude, we'd love to hear from you!

    Apply today and become a vital part of our team at Truck Centers, Inc.!

    Qualifications

    What We're Looking For :

  • Driving Requirements : A valid Driver's License and ability to meet insurance requirements is required; a Class B or Class A CDL with an air brake endorsement is highly preferred.
  • Experience : A minimum of 5 years in mechanical or dealer service management is essential; Freightliner dealership experience and CIC Level I or II certifications are strongly preferred.
  • Service Knowledge : Solid understanding of Service department operations.
  • Interpersonal Skills : Strong customer service and communication skills with the ability to stay calm and effective under pressure.
  • Tech-Savvy : Proficiency with tablets, computers, and MS Office software. A typing speed of at least 30 words per minute is required. Experience with Procede software is a plus!
  • Independent & Proactive : Ability to work independently and manage tasks with minimal supervision.
  • Travel : Willingness to travel up to 50% of the time, including some overnight trips.
  • Screening : Must be willing to participate in a pre-employment background check and drug screen.
  • What We Offer :

    Pay Range : $66,094.08 - $99,141.12 per year with incentive eligibility

  • 401(k) with company match
  • Health insurance with 3 plan options to choose from, Vision Insurance, and Dental Insurance
  • Paid time off including paid volunteer time
  • Disability insurance
  • FSA and HSA options
  • Company paid Life and AD&D insurance
  • Maternity leave
  • Employee assistance program
  • Wellness program
  • Company paid uniforms
  • Additional Information

    Truck Centers, Inc. is an equal opportunity employer (EOE). All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, disability, or protected veteran status.

    We believe in the Hire to Retire philosophy and invest in individuals that we believe will be valuable assets to TCI and our customers for years to come. Thus, we want to help you live well through personal and professional growth plus a multitude of benefits.

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