Talent.com

Customer support Jobs in Plano, TX

Create a job alert for this search

Customer support • plano tx

Last updated: 6 days ago
Software Customer Support Specialist

Software Customer Support Specialist

IdexxFrisco, Texas, USA
Full-time
Software Customer Support Specialist.Respond to requests and address questions / issues / problems / concerns.Support may consist of answering customer questions customer order entry and billing or other...Show moreLast updated: 9 days ago
Customer Support Technician

Customer Support Technician

PhotronicsAllen, TX, US
Full-time
Photronics is hiring! For more than 50 years, Photronics has been a global leader in photomask technology — powering the innovation behind smartphones, computers, TVs, and other devices people use ...Show moreLast updated: 7 days ago
Sr. Customer Support Manager (Contract)

Sr. Customer Support Manager (Contract)

Tripledot StudiosRichardson, TX, United States
Full-time
We are a multi-award-winning organisation, with a global 2,500+ strong team across 12 studios.Our expanded portfolio includes some of the biggest titles in mobile gaming, collectively reaching top ...Show moreLast updated: 7 days ago
  • Promoted
Customer Support Technician

Customer Support Technician

PHOTRONICS INCAllen, TX, US
Full-time
Photronics is hiring! For more than 50 years, Photronics has been a global leader in photomask technology — powering the innovation behind smartphones, computers, TVs, and other devices peopl...Show moreLast updated: 6 days ago
Customer Support Agent I

Customer Support Agent I

INHABIT IQPlano, TX, United States
Full-time
US TX RSM 001 Plano TX Office - Plano, TX.Inhabit operates a unique collective of tech-forward companies serving the residential, commercial, and short-term rental industries.Our team members deliv...Show moreLast updated: 23 days ago
Customer Support Specialist

Customer Support Specialist

Lexipol LLCFrisco, TX, US
Full-time
Quick Apply
Candidates must already live in the United States.LI-Remote “Must be authorized to work in the US” No visa sponsorship.We are unable to sponsor or take over sponsorship of an employment...Show moreLast updated: 30+ days ago
Customer Support, Associate

Customer Support, Associate

The Judge GroupRichardson, TX
Full-time
Our client is currently seeking a Customer Support Associate.About the RoleWe are looking for a skilled Call Center Representative to join our client team. In this role, you will handle inbound call...Show moreLast updated: 27 days ago
Customer Service & Phone Support :

Customer Service & Phone Support :

Veterans Sourcing Group LLCRichardson, TX, United States
Full-time
Customer Service & Phone Support.Richardson, TX - Hybrid (Tue-Thur onsite).Why is this role open? Additional support.Team Overview : Working with a team. Resource's typical working day : .Customer Serv...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service SpecialistNewTXC187 Support Call Center

Customer Service SpecialistNewTXC187 Support Call Center

Service ExpertsRichardson, TX, US
Full-time
Job Title : Customer Service Specialist Reports To : Sr Manager Customer Care Status : Full-Time Location Name : Service Experts Headquarters Location Address : 3400 N. Central Expy, Richardson, TX 75080...Show moreLast updated: 30+ days ago
  • Promoted
Customer Support Representative

Customer Support Representative

Golden State FoodsFrisco, TX, US
Full-time
Customer Support Representative.Established in 2006 as a division of Golden State Foods, Quality Custom Distribution (QCD) provides custom distribution services to iconic customers throughout the U...Show moreLast updated: 30+ days ago
  • Promoted
Customer Support Associate

Customer Support Associate

TradeJobsWorkforce75024 Plano, TX, US
Full-time
Join our growing team as a Customer Support Associate to provide excellent service to customers and team members, maintain accurate records and documentation, and assist with organizing, stocking, ...Show moreLast updated: 30+ days ago
UM Customer Support Representative

UM Customer Support Representative

PIH HealthGarland, TX, United States
Full-time
Ideal candidate will be focused on excellent customer service, have the ability to multi-task, the ability to show flexibility in assignments, maintain scrupulous infection control standards, maint...Show moreLast updated: 26 days ago
Customer Support Engineering Intern

Customer Support Engineering Intern

1000 KLA CorporationRichardson, TX
Full-time
Experience with large data sets and data acquisition / mining.Understanding of AI implementation in business data analytics. Primary Location : USA-TX-Richardson-KLAKLA’s total rewards package for empl...Show moreLast updated: 30+ days ago
Store Customer Support

Store Customer Support

LAMPS PLUSPlano, TX, United States
Full-time
Lamps Plus, the nation's largest lighting retailer, has a company culture that fosters a collaborative work environment focused on mentorship and professional development.Our Company offers its emp...Show moreLast updated: 28 days ago
  • Promoted
Lead Customer Trust Analyst, Premier Support

Lead Customer Trust Analyst, Premier Support

Thomson ReutersFrisco, TX, United States
Full-time
We're looking for a customer-facing professional with a consultancy or advisory background to support our Premier customers with their security and compliance needs. This role is ideal for someone w...Show moreLast updated: 30+ days ago
Remote Customer Support Associate

Remote Customer Support Associate

TurboTaxRichardson, Texas
Remote
Full-time
Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an ...Show moreLast updated: 6 days ago
  • Promoted
Supervisor Customer Support - Veterinary Software

Supervisor Customer Support - Veterinary Software

IDEXX LaboratoriesFrisco, TX, US
Full-time
Supervisor Customer Support Leader.IDEXX is seeking a front line leader for their Supervisor Customer Support Leader position. You will lead a team of global agents, based from our Frisco office, to...Show moreLast updated: 10 days ago
  • Promoted
Sr. Customer Support Manager (Contract)

Sr. Customer Support Manager (Contract)

TripledotRichardson, TX, US
Full-time
Customer Support Manager (Contract).Tripledot is one of the largest independent mobile games companies in the world.We are a multi-award-winning organization, with a global team of over 2,500 peopl...Show moreLast updated: 15 days ago
People also ask
Software Customer Support Specialist

Software Customer Support Specialist

IdexxFrisco, Texas, USA
9 days ago
Job type
  • Full-time
Job description

As a Software Customer Support Specialist you will perform a variety of software-related activities providing information resolving issues and ensuring satisfaction. Respond to requests and address questions / issues / problems / concerns. Support may consist of answering customer questions customer order entry and billing or other priorities. You will determine needs research and provide solutions coordinating with other team members as needed. Ensure ongoing satisfaction and continuing strong business relationships.

This position is a hybrid role with a requirement of being in our in our Frisco TX office 3x per week

What you will be doing :

  • Provides customer technical support for software products and services.
  • Support may consist of answering customer questions explaining products and services instructing in use of equipment coordinating and assisting with equipment installations configuring computer system hardware or software troubleshooting and repairing system database or data communication issues customer order entry and billing or other priorities.
  • Determines customer needs researches and provides solutions coordinating with other team members as needed.
  • Ensures ongoing customer satisfaction and continuing strong customer relationships.
  • Supports quality management system and other compliance requirements.

What you need to succeed :

  • Must have 1 years experience with ezyVet software OR
  • Must have 1 years experience in a technical customer support role
  • High School diploma or equivalent combination of education and experience required. Associates degree Bachelors degree or equivalent preferred.
  • High quality customer facing inter-personal skills with experience working with customers and maintaining good customer relationships.
  • Technical record keeping management skills.
  • Reasoning and analytical skills to resolve issues.
  • Phone skills with ability to establish rapport.
  • Attention to detail.
  • Organized with ability to multi-task.
  • Ability to work independently and as part of a team.
  • Supervisory skills if a lead position.
  • Communication skills both verbal and written including ability to communicate complex technical issues to technical and non-technical users in a professional positive friendly and understandable manner.
  • Personal computer skills including Microsoft Office.
  • Physical Demands and Work Environment :

  • Extensive sitting phone and computer use.
  • Specific vision abilities required include close vision color vision depth perception and the ability to adjust focus.
  • Hearing acuity sufficient to effectively communicate with customers and Employees via telephone and in person.
  • Ability to communicate verbally on phone and in person.
  • Fluency in the English language.
  • Extended hours may be required.
  • Some travel required.
  • What you can expect from us :

  • Hourly rate of $21.50 per hour
  • Opportunity for annual cash bonus
  • Health / Dental / Vision Benefits Day-One
  • 5% matching 401k
  • Additional benefits including but not limited to financial support pet insurance mental health resources volunteer paid days off employee stock program foundation donation matching and much more
  • If youre looking for a role thatll challenge you offers a great culture while helping an amazing industry wed love to hear from you!

    Why IDEXX

    Were proud of the work we do because our work matters. An innovation leader in every industry we serve we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy to ensure safe drinking water for billions and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 10000 talented people.

    So what does that mean for you We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX you will be supported by competitive compensation incentives and benefits while enjoying purposeful work that drives improvement.

    Lets pursue what matters together.

    IDEXX values a diverse workforce and workplace and strongly encourages women people of color LGBTQ individuals people with disabilities members of ethnic minorities foreign-born residents and veterans to apply.

    IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race color creed sex sexual orientation gender identity or expression age religion national origin citizenship status disability ancestry marital status veteran status medical condition or any protected category prohibited by local state or federal laws.

    #LI-FSR

    Required Experience :

    IC

    Key Skills

    Design Engineering,Baan,Customer Service,Fund Management,ABAP,Elevator

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1