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Remote Customer support Jobs in Reno, NV

Last updated: 11 hours ago
Software Support Representative

Software Support Representative

Executive Information Services, Inc.Nevada, United States
Remote
Full-time
EIS is seeking a Software Support Representative to provide application support to customers that will involve answering complex questions on the function and usage of our products.The successful c...Show moreLast updated: 30+ days ago
Private Wealth Service & Support Specialist

Private Wealth Service & Support Specialist

Citizens BankNevada
Remote
Full-time
Private Wealth Service & Support Specialist.Springfield, Illinois; Nevada; Illinois; Remote.Show moreLast updated: 30+ days ago
Worklife Customer Support Associate - Employee Assistance Program (Monday-Friday 12 : 30PM-9 : 00PM EST)

Worklife Customer Support Associate - Employee Assistance Program (Monday-Friday 12 : 30PM-9 : 00PM EST)

CVS HealthNevada, Work At Home, US
$18.50–$35.29 hourly
Remote
Full-time
Bring your heart to CVS Health.Every one of us at CVS Health shares a single, clear purpose : Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced...Show moreLast updated: 30+ days ago
  • Promoted
  • New!
Remote Customer Service Representative - Earn from Home

Remote Customer Service Representative - Earn from Home

Work From home JA, LLCReno, NV, US
Remote
Full-time +1
Remote Data Entry Clerk - Typing – Full / Part Time Entry Level.Remote work from home administrative assistant, data entry clerk, typing, customer service representative, get started now.Thank you fo...Show moreLast updated: 11 hours ago
Customer Support Assistant / Remote

Customer Support Assistant / Remote

OJALA TRAVELNV, US
Remote
Quick Apply
Step Into an Exciting Opportunity as a Customer Support Assistant! Do you have a passion for outstanding customer service and a keen eye for detail? Join our host agency and turn your love for hosp...Show moreLast updated: 24 days ago
Remote Customer Care Associate

Remote Customer Care Associate

FirstService ResidentialReno, NV, USA
$14.50–$15.00 hourly
Remote
About FirstService Residential : .FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities...Show moreLast updated: 30+ days ago
Senior Manager of Technical Support - Remote

Senior Manager of Technical Support - Remote

ibossNevada
Remote
Built on a containerized cloud architecture, iboss delivers security capabilities such as SWG, malware defense, RBI, CASB and data loss prevention to all connections via the cloud, instantaneously ...Show moreLast updated: 30+ days ago
REMOTE - Customer Service / Sales Support

REMOTE - Customer Service / Sales Support

Henrie AgencyReno, NV, US
Remote
Full-time
Quick Apply
Client Advisor - Remote Qualifications Coachable and willing to listen to and implement advice given from Mentors and Leaders Strong Work Ethic Strong moral compass - do the right thing even when n...Show moreLast updated: 30+ days ago
Customer Service & Sales Support - REMOTE

Customer Service & Sales Support - REMOTE

Symmetry Financial Group - Gary UyemuraReno, NV, US
$100,000.00 yearly
Remote
Quick Apply
Are you ready for a career and not just a job? Are you looking to build a business that earns you system generated income? Are you looking for a proven turnkey system that delivers consistent...Show moreLast updated: 30+ days ago
  • Promoted
  • New!
Customer Service Representative - REMOTE

Customer Service Representative - REMOTE

Legrand North AmericaReno, NV, United States
$38,000.00–$48,000.00 yearly
Remote
Full-time
Customer Service Representative .Responsible for answering customer inquiries, processing orders, researching and resolving requests, and utilizing product knowledge to improve sales and maintainin...Show moreLast updated: 20 hours ago
  • Promoted
Customer Service Representative - REMOTE

Customer Service Representative - REMOTE

Legrand NAReno, NV, United States
$38,000.00–$48,000.00 yearly
Remote
Full-time
Legrand has an exciting opportunity for a Customer Service Representative to join the Data Power & Control Division.Responsible for answering customer inquiries, processing orders, researching and ...Show moreLast updated: 1 day ago
Customer Success Manager (FieldRoutes)

Customer Success Manager (FieldRoutes)

ServiceTitanGlendale, CA NV
Remote
Full-time
We’re FieldRoutes, a leading cloud-based and mobile SaaS provider in the pest control and lawn care industries and a proud member of the ServiceTitan family since 2022. Our cloud-based business mana...Show moreLast updated: 30+ days ago
Support Specialist

Support Specialist

Manatron, Inc.Nevada, United States
Remote
Full-time
As a Support Specialist, you will provide application support and expertise to both our customers and internal resources. This will involve answering complex questions, contributing to our knowledge...Show moreLast updated: 30+ days ago
Operations Support Coordinator (Remote)

Operations Support Coordinator (Remote)

MaximusReno, NV, US
$20.00 hourly
Remote
Full-time
Description & Requirements Maximus is currently hiring Operations Support Coordinators to support the New York State Office for People with Developmental Disabilities (OPWDD).The New York Stat...Show moreLast updated: 6 days ago
  • Promoted
(WFH) Customer Support Specialist

(WFH) Customer Support Specialist

Teleperformance-Turbo TaxSparks, NV, United States
Remote
Full-time
GigCX Marketplace is partnering with Teleperformance.TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers’ positive experiences...Show moreLast updated: 23 hours ago
Technical Support / Customer Service Representative (Remote)

Technical Support / Customer Service Representative (Remote)

ConcentrixUSA, NV, Work, at, Home
Remote
Full-time
Technical Support / Customer Service Representative.Remote) works from home and interfaces with customers via inbound / outbound calls and / or via the Internet. This position provides customer service ...Show moreLast updated: 30+ days ago
Senior Field Support Engineer

Senior Field Support Engineer

Rockwell AutomationReno, Nevada, United States
$99,520.00–$149,280.00 yearly
Remote
Full-time
Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better e...Show moreLast updated: 30+ days ago
Customer Service Agent - Work From Home

Customer Service Agent - Work From Home

Destinee TravelReno, NV, us
Remote
We are a nationwide full-service agency specializing in luxury tours and vacation packages from a wide range of trusted vendors. We’re looking for passionate individuals — whether you’re experienced...Show moreLast updated: 28 days ago
Software Support Representative

Software Support Representative

Executive Information Services, Inc.Nevada, United States
30+ days ago
Job type
  • Full-time
  • Remote
Job description

EIS is seeking a Software Support Representative to provide application support to customers that will involve answering complex questions on the function and usage of our products. The successful candidate will investigate, manage, track and close client support issues, specifically related to the database and functions of the application(s). They will also be responsible for contributing to a knowledge base and supporting user forums. You must have the ability to multi-task and see issues through to resolution. You will serve as primary support liaison between company and customer.

In this role, you will work closely with the Director of Client Services, and be supported by a great team, in providing exceptional customer service and development support.

What your impact will be

  • Operate as a frontline, primary support liaison between EIS and our clients and effectively respond to inquiries of both a product and technical nature received by telephone or electronically submitted tickets
  • Assess a variety of situations, reviewing software configuration, set-up and software code and identify the correct resolution or escalate according to departmental guidelines
  • Report detailed information within the client tracking system and document processes, routines, and programs by following the defined guidelines and team goals & objectives
  • Regularly review the database of submitted items and proactively follow up with clients to ensure that their inquiries and / or issues have been satisfactorily resolved
  • Work closely with other team members as part of a cohesive group in exchanging knowledge through training sessions and peer to peer interaction
  • Maximize and maintain current knowledge and awareness of applications and related technologies
  • Sound understanding of API and web services technologies and functions
  • Email technology troubleshooting

What we are looking for :

  • Ability to present Support webinars, both internally to staff as well as to customers via the Web
  • Sound knowledge of engagement delivery and software troubleshooting techniques with a high focus on first call resolution
  • Ability to interpret requirements, and recommend solutions that best address clients' needs
  • Excellent analytical, research and problem solving skills with a strong ability to multi-task and prioritize work effectively
  • Strong ability to multi-task and prioritize work effectively
  • Exceptional attention to detail and the ability to grasp concepts quickly
  • Other duties as assigned by management.