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Customer support Jobs in Renton, WA

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Customer support • renton wa

Last updated: 7 hours ago
Customer Support Representative

Customer Support Representative

CadRemitSeattle, WA, United States
Full-time
Customer Support Representative (Remote).At CadRemit, we are simplifying cross-border payments.Our team is passionate about delivering exceptional service and creating an unparalleled user experien...Show moreLast updated: 14 days ago
  • Promoted
Technical Customer Support (contract)NewRemote

Technical Customer Support (contract)NewRemote

RunwaySeattle, WA, US
Full-time
Runway is an applied research company pioneering new tools for human imagination.Runway has been at the forefront of multi-modal AI systems ensuring that the future of media creation is accessible,...Show moreLast updated: 30+ days ago
  • Promoted
  • New!
Director, Customer Support Operations

Director, Customer Support Operations

Housing ConnectorSeattle, WA, United States
Full-time
The Director, Customer Support Operations leads the strategy, performance, and day-to-day execution of our customer and partner support function. This role oversees the team responsible for intake, ...Show moreLast updated: 11 hours ago
Support Engineer, Amazon Leo Enterprise Customer Support

Support Engineer, Amazon Leo Enterprise Customer Support

Amazon.com IncBellevue, WA, United States
Full-time
Amazon Leo is an initiative to increase global broadband access through a constellation of over 3,000 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unser...Show moreLast updated: 6 days ago
Customer Support Lead

Customer Support Lead

GridSeattle, WA, US
Full-time
Today's financial system is built to favor those with money.Grid's mission is to level that playing field by building financial products that help users better manage their financial future.The Gri...Show moreLast updated: 4 days ago
  • New!
Head of Customer Support

Head of Customer Support

ConfidentialSeattle, WA, United States
Full-time
Innovative fuel app for the trucking industry.Transportation / Trucking / Railroad.The Company is seeking a Head of Customer Support to lead its 24 / 7 support organization, driving operational excellenc...Show moreLast updated: 7 hours ago
Support Engineer, Amazon Leo Enterprise Customer Support

Support Engineer, Amazon Leo Enterprise Customer Support

Washington StaffingBellevue, WA, United States
Permanent
Senior Network Operations Engineer.Amazon Leo is an initiative to increase global broadband access through a constellation of over 3,000 satellites in low Earth orbit (LEO).Its mission is to bring ...Show moreLast updated: 1 day ago
Customer Support Representative, Level 1

Customer Support Representative, Level 1

SimproSeattle, WA, United States
Full-time
Senior Customer Support Representative.The Senior Customer Support Representative is at the frontline of our customer support team, providing professional engagement with Simpro Group customers, an...Show moreLast updated: 5 days ago
Customer Support Analyst

Customer Support Analyst

VirtualVocationsRenton, Washington, United States
Full-time
A company is looking for a Customer Support Analyst to provide first-level customer support and ensure customer satisfaction. Key Responsibilities Respond to customer inquiries and technical issue...Show moreLast updated: 8 days ago
  • Promoted
Customer Support Manager

Customer Support Manager

Seattle StaffingSeattle, WA, US
Full-time
Manager, Customer Support Tier 2.At PitchBook, a Morningstar company, we are always looking forward.We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone.We're ...Show moreLast updated: 30+ days ago
Customer Support Manager

Customer Support Manager

PitchBookSeattle, Washington, United States
Full-time
At PitchBook, a Morningstar company, we are always looking forward.We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We’re deeply collaborative and thrive o...Show moreLast updated: 30+ days ago
Customer Support Agent- (Rotation Team)

Customer Support Agent- (Rotation Team)

Blueprint TechnologiesBellevue, Washington, USA
Full-time
We are a technology solutions firm headquartered in Bellevue Washington with a strong presence across the United States.Unified by a shared passion for solving complicated problems our people are o...Show moreLast updated: 16 days ago
  • Promoted
Internal Job Customer Support Specialist

Internal Job Customer Support Specialist

Great Day ImprovementsSeattle, WA, US
Full-time
Champion Window - Customer Support Specialist.As a Customer Support Specialist, you will work with customer support concerns, including scheduling warranty appointments, ordering parts, and maintai...Show moreLast updated: 30+ days ago
  • Promoted
Customer Support Specialist

Customer Support Specialist

mx51Seattle, WA, US
Full-time
We are building a payment platform that allows merchants to accept payments in-store, in-app and online, whilst consolidating all their data on a real-time business management dashboard.We care abo...Show moreLast updated: 30+ days ago
Customer Service Building Support

Customer Service Building Support

ConstellisSeattle, WA, United States
Full-time
The Customer Service Building Support personnel will consist of experienced, trained and uniformed concierge personnel providing highly visible, reliable and professional concierge service in an ou...Show moreLast updated: 15 days ago
  • Promoted
Customer Support Manager

Customer Support Manager

PitchBook DataSeattle, WA, US
Full-time
At PitchBook, a Morningstar company, we are always looking forward.We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We're deeply collaborative and thrive o...Show moreLast updated: 30+ days ago
Head of Customer Support

Head of Customer Support

Pulse GamesSeattle, WA, US
Full-time
We create mobile games that are fun, visually engaging, and built around exciting challenges.Our skill-based games recognize true talent by rewarding quick thinking and smart strategy.Everything we...Show moreLast updated: 30+ days ago
Customer Support Specialist

Customer Support Specialist

PCC Natural MarketsSeattle, WA, US
Full-time
The Customer Support Specialist provides a high level of customer service to potential and existing members in keeping with PCC’s values and financial, social, and environmental goals.Taking direct...Show moreLast updated: 30+ days ago
People also ask
Customer Support Representative

Customer Support Representative

CadRemitSeattle, WA, United States
14 days ago
Job type
  • Full-time
Job description

Customer Support Representative (Remote)

This is a remote position.

Company : CadRemit

Location : Remote

Employment Type : Full-time

Start Date : Immediate

About Us :

At CadRemit, we are simplifying cross-border payments. Our team is passionate about delivering exceptional service and creating an unparalleled user experience.

Job Description :

We are looking for a passionate and dedicated Customer Support Representative to join our remote team immediately. In this role, you will be the first point of contact for our customers, assisting them with navigating our products and resolving any issues they may encounter. Your role is vital in ensuring customer satisfaction and fostering a positive relationship with our brand.

Key Responsibilities :

  • Communicate with customers via phone, email, social media, and chat.
  • Address customers in a professional, respectful, and friendly manner.
  • Proactively reach out to churned users for insights and feedback.
  • Provide knowledgeable answers to questions about the product, pricing, and availability.
  • Follow up with management about unresolved issues and, in some positions, provide tech support over the phone.
  • Work with internal departments to resolve customer concerns.
  • Take ownership of customer issues, follow up on outstanding requests, and escalate issues when necessary.
  • Engage with prospective clients on various online blogs, communities, or forums to gain traction.
  • Optimize support tools such as Zohodesk and ZohoChat e.t.c.
  • Perform data entry on various platforms.
  • Other duties as required.

Requirements :

  • 1-3 years of experience in customer service.
  • Ability to work 40 hours per week.
  • Willingness to work rotating day and night shifts.
  • Exceptional verbal and written communication skills.
  • A people person who knows how to make others feel special and goes the extra mile for clients.
  • Smart and resourceful, able to overcome challenges by thinking outside the box.
  • Experience in a fast-paced environment and within a Customer Support team.
  • Comfortable using a variety of software technologies, including Zohodesk, ZohoChat, Slack, Google Drive, etc.
  • Ability to multitask, prioritize, and manage time effectively.
  • Must have access to a computer and reliable internet connection.
  • Workspace Requirements :

  • Dedicated laptop or desktop computer with Windows 10 or above (BYOD - Bring Your Own Device).
  • Benefits :

  • Fully remote.
  • Opportunities for growth and development within the company.
  • A supportive and collaborative team environment.