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Customer support Jobs in Richardson, TX

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Customer support • richardson tx

Last updated: 9 hours ago
Customer Solutions Support Specialist

Customer Solutions Support Specialist

RealPage, Inc.Richardson, Texas, US
Full-time
As a Customer Solution Architect, you will work with customers, and internal teams to understand business challenges and root-cause issues. You will craft scalable, flexible, and resilient integrate...Show moreLast updated: 30+ days ago
  • Promoted
  • New!
FT CUSTOMER SUPPORT REPRESENTATIVE (WORK FROM HOME)

FT CUSTOMER SUPPORT REPRESENTATIVE (WORK FROM HOME)

MetalRichardson, TX, United States
Full-time
Customer Service / Fully Remote] - Anywhere in U.Competitive Pay - As a Customer Support Rep you'll : Help customers with technical and non-technical inquiries across multiple channels (Email and Li...Show moreLast updated: 12 hours ago
  • Promoted
  • New!
Annuities Customer Support

Annuities Customer Support

VirtualVocationsPlano, Texas, United States
Full-time
A company is looking for an Annuities Customer Support representative for a remote position in the US.Key ResponsibilitiesProcess new business application transactions and ensure accurate handlingC...Show moreLast updated: 9 hours ago
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Customer Support (Member Rewards) - Spanish

Customer Support (Member Rewards) - Spanish

Five Star Call CentersTX
$17.00 hourly
Remote
Full-time
Work with some of the most recognizable brands in the US - all from the comfort of your home.We are hiring full-time, customer service representatives to help customers redeem their reward points o...Show moreLast updated: 6 days ago
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CUSTOMER SUPPORT REPRESENTATIVE - WORK FROM HOME

CUSTOMER SUPPORT REPRESENTATIVE - WORK FROM HOME

CleverGarland, TX, United States
$28.00 hourly
Full-time
Customer Service / Remote] - Anywhere in U.Up to $28 per hour - As a Customer Support Representative at Clever, you will : Provide excellent customer service to clients through various communication...Show moreLast updated: 1 day ago
French Canadian Customer Support

French Canadian Customer Support

Bread FinancialTexas, United States of America
Remote
Full-time
Every career journey is personal.That's why we empower you with the tools and support to create your own success story.The Customer Support Associate will provide best-in-class support to our custo...Show moreLast updated: 30+ days ago
Customer Support Representative (CSR)

Customer Support Representative (CSR)

Newbern ExcelPlano, TX, US
Quick Apply
NE is searching for a Customer Service Representative to join our team.The Customer Service Representative will use their outgoing personality, eagerness to learn, natural enthusiasm and servi...Show moreLast updated: 30+ days ago
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FT CUSTOMER SUPPORT REPRESENTATIVE (WORK FROM HOME)

FT CUSTOMER SUPPORT REPRESENTATIVE (WORK FROM HOME)

CrossFitPlano, TX, United States
$27.00 hourly
Full-time
Customer Service / Fully Remote] - Anywhere in U.Up to $27 per hour + bonus / Full benefits - As a Customer Support Rep you'll : Provide concierge-style service to the CrossFit community, cultivatin...Show moreLast updated: 1 day ago
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CUSTOMER SUPPORT ENGINEER - DICER

CUSTOMER SUPPORT ENGINEER - DICER

Orion TalentRichardson, TX, United States
$28.00–$31.00 hourly
Full-time
Title : Customer Support Engineer- Dicer / Back Grinder.Comprehensive Corporate Benefits Package (Medical, Dental, PTO, 401K with match). Local Travel / mileage reimbursement.Install, repair, and maintai...Show moreLast updated: 1 day ago
Customer Support Representative

Customer Support Representative

RentgrataTX, US
$50,000.00–$70,000.00 yearly
Full-time
At Rentgrata, we are revolutionizing the PropTech & SaaS space, providing solutions that enhance renter experiences and empower property management teams. As a Customer Support Representative, you’l...Show moreLast updated: 30+ days ago
Customer Support Leader

Customer Support Leader

Trane TechnologiesCarrollton, Texas, United States
As a member of the regional leadership team, the Customer Support Leader directs a team of sales / support professionals and is the point of contact for the region for customer service activities.Wor...Show moreLast updated: 30+ days ago
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Online Customer Support Agent

Online Customer Support Agent

TurboTaxGarland, Texas
Turbo Bonus Boost : Enjoy the bonus from April 9th through 15th.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday. TurboTax is looking 2000+ p...Show moreLast updated: 30+ days ago
Multifamily Accounting- Customer Support

Multifamily Accounting- Customer Support

ResManPlano, TX
Inhabit operates a unique collective of tech-forward companies serving the residential, commercial, and short-term rental industries. Our team members deliver best-in-class software solutions and se...Show moreLast updated: 30+ days ago
  • Promoted
Energy Sales & Customer Support Consultant – Remote

Energy Sales & Customer Support Consultant – Remote

Primary ServicesPlano, TX, United States
Remote
Full-time
Join a dynamic team and enjoy comprehensive paid training, generous commission opportunities, and exciting incentives like gift cards, concert tickets, and even vacation cruises—all while working f...Show moreLast updated: 2 days ago
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Customer Support Specialist

Customer Support Specialist

Betts RecruitingPlano, TX, United States
$19.00 hourly
Full-time
The Customer Support Specialist, Employee Support will be the frontline ambassador, handling customer calls with precision and providing accurate solutions to queries and concerns.This role involve...Show moreLast updated: 2 days ago
  • Promoted
Senior Manager, Customer Support

Senior Manager, Customer Support

TipaltiPlano, TX, United States
Full-time
This person will be responsible for managing a global team of Team Leads and Support Engineers and will own the Escalations through its resolution. You will collaborate with various teams including ...Show moreLast updated: 6 days ago
Customer Support Agent

Customer Support Agent

Foley Carrier Services LLCTX, US
$37,000.00 yearly
Remote
Full-time
Quick Apply
Join Foley and help motor carriers thrive!.We're hiring a Remote Customer Service - Compliance Customer Service Agent.THIS IS A REMOTE OPTION FOR THE FOLLOWING STATES. CONNECTICUT-MASSACHUSETTS-FLOR...Show moreLast updated: 30+ days ago
Assistant Customer Support

Assistant Customer Support

Gainwell TechnologiesTX, US
Answers telephones and responds to basic customer questions using established methods provided in training.Forwards call to appropriate personnel. Records call on account history record with results...Show moreLast updated: 30+ days ago
Bilingual Customer Support

Bilingual Customer Support

ReqRouteRichardson, TX
ReqRoute, Inc to deliver skilled, dedicated IT professionals.Recruiting is our passion and we support Fortune 1000 companies with their hiring needs. We always seek to deliver competitive and sought...Show moreLast updated: 30+ days ago
  • Promoted
FT CUSTOMER SUPPORT REPRESENTATIVE - WORK FROM HOME

FT CUSTOMER SUPPORT REPRESENTATIVE - WORK FROM HOME

PhoneBurnerSachse, TX, United States
$20.00 hourly
Full-time
Customer Service / Remote] - Anywhere in U.Up to $20 per hour - As a Customer Support Rep you'll : Answer inbound calls, emails, and chats, and take required actions to assist the customers; Anticip...Show moreLast updated: 1 day ago
Customer Solutions Support Specialist

Customer Solutions Support Specialist

RealPage, Inc.Richardson, Texas, US
30+ days ago
Job type
  • Full-time
Job description

SUMMARY

As a Customer Solution Architect, you will work with customers, and internal teams to understand business challenges and root-cause issues. You will craft scalable, flexible, and resilient integrated solutions that empower our customers and accelerate time to value / ROI and operational efficiency. The ideal candidate will have an entrepreneurial mindset, strong communication skills, isn’t afraid of a spreadsheet, and thrives on taking ownership and driving success.

PRIMARY RESPONSIBILITIES

  • Attentively listen to customers and leverage strong analysis / critical thinking capabilities to get to the root of a problem; take direct ownership of resolution, follow up / follow-through
  • Comfortably navigate complex organizations, and communicate and present to a wide range of customer constituencies from leasing staff to the C-Suite, adjusting the message to fit the audience
  • Maintain and demonstrate advanced knowledge and thought leadership of RealPage solutions and integrations and advise multifamily owners and operators on solution and operational best practices
  • Independently set and manage customer expectations that enhance the customer experience and mitigate potential risk
  • Partner with Sales, Delivery, Success, and Product Management to develop and recommend processes, systems, and documentation that create visibility and efficiency gains for customers and RealPage
  • Work cooperatively with others across the organization to achieve shared objectives

REQUIRED KNOWLEDGE / SKILLS / ABILITIES

  • Customer-facing professional fluent with multifamily real estate technologies with a minimum of 2 years of experience in account management / support, product management / development, end-user communication
  • Bachelor’s degree with a focus on Business, Marketing, Real Estate, or other applicable areas of study
  • Demonstrated proficiency in configuring and deploying SaaS-based applications that scale and prove ROI
  • Strong understanding of property management is required at both the corporate and property level
  • Ability to navigate people and data to find answers; strong persuasion skills / ability to overcome objections from a wide variety of personalities internally and externally
  • Goal, metric and results-oriented, with a strong sense of responsibility, accountability, and enthusiasm to enable empowered customers and partners
  • Proficient in Microsoft Office Suite (specifically Word, Excel, PowerPoint) and Customer Relationship Management (CRM) software such as Salesforce
  • Ability to travel up to 20%
  • PREFERED KNOWLEDGE / SKILLS / ABILITIES

  • Proficient understanding of the multifamily industry and Affordable Housing programs
  • Prior experience with RealPage OneSite Leasing & Rents and / or On-Site Manager, and Document Management is preferred
  • 1-3 years of experience as a Systems Administrator or related experience resulting in a deep understanding of RealPage solutions and third-party integrations
  • Project management experience / ability to lead business discovery workshops
  • Technical writing acumen and ability to author custom statements of work
  • Understanding of development life cycle, SQL queries, and ability to architect complex technical solutions
  • Experience planning, managing, and performing integration design, testing, and deployment