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Customer support Jobs in Rochester, NY

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Customer support • rochester ny

Last updated: 4 hours ago

Desktop Support Technician

Entre Computer ServicesRochester, NY, US
Full-time

Entre Computer Services is Rochester's leading provider in technology services including Managed Services, IT Infrastructure Engineering & Architecture, Application Development, Hardware & Software... Show more

 • Promoted

Customer Service

TradeJobsWorkForce14618 Brighton, NY, US
Full-time

Customer Service Job Duties: Processing orders, forms, applications, and requests.Keeping recor... Show more

 • Promoted

Customer Program Manager

GleasonRochester, NY, United States
Full-time

With more than 2,200 employees and 13 manufacturing facilities worldwide, Gleason Corporation is a leader in gear technology.Gleason's product and service offerings include gear and transmission de... Show more

Insurance Agent with Support

Northwestern Mutual of RochesterRochester, NY, US
$81,000.00 yearly
Full-time

Join the Winning Team at Northwestern Mutual of Rochester!.Are you a seasoned insurance professional with a strong sense of mission and a drive to excel in your career? Do you thrive in challenging... Show more

Customer Support

Objectwin Technology Inc.Rochester, New York, United States
Temporary
Quick Apply

Location : 1663 East Henrietta Road, Rochester New York 14623 (100% onsite).Support will be both in person, as well as phone calls.Must possess accountability, excellent computer skills (Microsoft ... Show more

Technical Support Manager

Gigs Recruiting, LLCRochester, NY, United States
Full-time

This role oversees daily service operations, supports end users and helps ensure that technology solutions are reliable, secure, and aligned with operational needs.This role manages staff and resou... Show more

Support Response Specialist

CCSI (Parent): CCSIRochester, new york, US
$63,000.00 yearly
Full-time

Support Response Specialist         .Monroe County Office of Mental Health (MCOMH).Rochester, NY - Hybrid (Onsite & Remote).Nonexempt, Full Time, 40 Hours .Compensation: $63,000 to $68,000.CCSI is ... Show more

DIRECT SUPPORT PROFESSIONAL

Mary Cariola Childrens Center, Inc.Fairport, NY, United States
$19.49 hourly
Full-time

Immediate full time positions with set schedules.Weekend availability is a must.Limited per diem positions available.Pay within this range is based on experience and education.Mary Cariola Center r... Show more

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Customer Service Representative

Mr. HandymanRochester, NY, US
$18.00 hourly
Full-time

Handyman is known for exceptional service, quality work, and our “Done Right Promise.We stand behind this commitment because we only hire the best and work hard to take care of all our team members... Show more

Supervisor, Customer Services

Envoy AirRochester, NY, United States
Full-time

Join Envoy Air where you will be stimulated, challenged, and have the opportunity to develop your career.Coordinate the day-to-day station operations by leading and organizing the activities of Age... Show more

Remote Customer Service Support Specialist

One Path Career PartnersPenfield, NY, US
Remote
Full-time +2
Quick Apply

We are hiring for skilled Customer Service Support Specialist.You will perform data processing tasks using a basic Microsoft Excel program.Medical insurance data entry experience is highly preferre... Show more

WORK-FROM-HOME Customer Service - Product Support - $25-$45 per hour

GL1North Gates, New York
$25.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Production Support D

L3Harris TechnologiesRochester, NY
$19.47 hourly
Full-time

L3Harris’ Communication Systems segment is currently seeking a Production Support person to join our team.The Production Coordinator will be responsible for supporting an assembly operations team i... Show more

Family Support Navigator

Liberty_ResourcesRochester, NY, US
Full-time

Liberty Resources is currently seeking a Full Time Family Support Navigator in Rochester.Our employees have passion around the services they provide and our corporate values of excellence and staff... Show more

Direct Support Professional

CDS Life TransitionsRochester, NY, United States
Part-time

Full AND Part Time Direct Support Professionals starting at $18.At CDS Monarch we value our Employees by offering:.Paid time off for Full and Part Time Employees (including your Birthday!), Vacatio... Show more

Customer Service Manager

Fonte Surgical Supply, Inc.Irondequoit, New York, United States
$50,000.00 yearly
Full-time
Quick Apply

We are seeking an experienced and highly organized Customer Service Manager to oversee daily customer service operations and manage a team of 4–8 employees handling online sales and telephone sales... Show more

Remote Customer Support

TradeJobsWorkforce14651 Rochester, NY, US
Remote
Full-time

Help us succeed as our next Remote Customer Support to manage daily responsibilities with a focus on quality and efficiency, provide excellent service to customers and team members, and respond pro... Show more

 • Promoted

Litigation Support Analyst

Harris Beach MurthaRochester, NY, United States
Full-time

Open to the following Harris Beach Murtha offices (Albany, Buffalo, Ithaca, Rochester, and Syracuse, NY; Boston, MA; Bantam, Hartford, New Haven and Stamford, CT) for a hybrid or remote opportunity... Show more

Retail Support Specialist

DSIBrighton, NY, US
$26.00 hourly
Full-time
Quick Apply

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners.We're on the lookout for p... Show more

Customer Experience Manager

QuidelOrthoRochester, NY, United States
$117,714.29 yearly
Full-time

QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecula... Show more

People also ask
Desktop Support Technician

Desktop Support Technician

Entre Computer ServicesRochester, NY, US
9 days ago
Job type
  • Full-time
Job description
Entre Computer Services is Rochester's leading provider in technology services including Managed Services, IT Infrastructure Engineering & Architecture, Application Development, Hardware & Software Sales, and IT Outsourcing & Recruiting. Entre has been headquartered in Rochester, NY since 1984, and serves organizations both regionally and nationally. Entre is a family-oriented organization that provides great flexibility in professional growth, offers resources for individual success in a team environment, and recognizes the importance of work-life balance. We are seeking an experienced Desktop Support Technician to provide on-site technical support and troubleshooting for end-user hardware, software, and network-related issues. The ideal candidate will be a proactive problem-solver with strong technical expertise and excellent customer service skills, capable of resolving a broad range of IT support tasks independently and efficiently. Key Responsibilities: • Acts as a liaison with end-user for computer related issues and escalations. • Acts as a technical resource in assisting customers to assess and resolve hardware and software issues. • Install and configure computers, monitors, and peripherals such as printers, scanners, smartphones and other related hardware. • Upgrade operating systems and software. • Assist with new project requests as needed. • Create and update documentation as needed. • Track and document, within the ticketing system, progress and steps taken to resolve issues. • Performs and assists in hardware and software maintenance services. • Report on trends. • Participate in the major incident identification and resolution process. • Performs on-call responsibilities. • Able to work a flexible schedule (hours may vary), work after-hours calls, may include some evenings and weekends as needed. • Maintains a high degree of computer expertise. • Troubleshoots and resolves tickets for issues and requests for new mobile equipment, features, and functionality for customer's in-person, remotely, and by phone support. • Maintains mobile device inventory management. • Provides Level I technical support in assisting IT Support Services team members with setup, configuration, maintenance, and reported problems for mobile devices. • Performs other duties as assigned. Minimum Qualifications: • Associate's degree in Computer Science or related field preferred. • 2-3 years of Information Technology experience preferred. Equal Employment Opportunity We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Entre, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best.