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Customer support Jobs in Saint Paul, MN

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Customer support • saint paul mn

Last updated: 3 days ago
  • Promoted
Customer Support Representative

Customer Support Representative

FoodaMinneapolis, MN, US
Full-time
Customer Support Representative.At Fooda, we bring better lunch experiences to office workers everywhere.We are on a mission to mobilize a global network of people, restaurants, and businesses to m...Show moreLast updated: 30+ days ago
Customer Support Specialist

Customer Support Specialist

Farm Credit Services of AmericaMinneapolis, MN, US
Full-time
Hybrid- Candidate can work from any office in our footprint and must work a minimum of three days each week in the office • •. Are you passionate about providing exquisite customer service, do you bel...Show moreLast updated: 30+ days ago
Customer Support Representative

Customer Support Representative

Corps TeamMinneapolis, MN, US
Temporary
Quick Apply
Our client, a leader in the power sports industry, is seeking an experienced Customer Support Representative for a 6+ month contract assignment in Plymouth, MN. This role is hybrid with rotating shi...Show moreLast updated: 30+ days ago
  • Promoted
CPC Processor Customer Support

CPC Processor Customer Support

Veterans StaffingSaint Paul, MN, US
Full-time
Datavant is a data platform company and the world's leader in health data exchange.Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format....Show moreLast updated: 30+ days ago
Customer Support Representative (Call Center)

Customer Support Representative (Call Center)

Federal Reserve BankMinneapolis, MN, United States
Full-time +2
Federal Reserve Bank of Minneapolis Are you looking for a position that allows you to grow professionally within a fast paced, customer service environment?. The Federal Reserve Bank of Minneapolis’...Show moreLast updated: 27 days ago
  • Promoted
Customer Support Representative

Customer Support Representative

Data SolutionsMinneapolis, MN, US
Full-time
Customer Support Representative.As a Customer Support Representative, you will provide exceptional support to our clients by resolving issues, answering queries, and offering product guidance.You w...Show moreLast updated: 30+ days ago
  • Promoted
Customer Support & Fulfillment Assistant

Customer Support & Fulfillment Assistant

Remote VAMinneapolis, MN, US
Full-time
Customer Support & Fulfillment Assistant.We're looking for a reliable and detail-oriented Customer Support & Fulfillment Assistant to join our team full-time. This role involves processing refunds, ...Show moreLast updated: 30+ days ago
Customer Support Assistant

Customer Support Assistant

Alphabe Insight IncMinneapolis, Minnesota, USA
Full-time
We are looking for a detail-oriented and customer-focused.This position is ideal for individuals who thrive in a structured professional environment and enjoy helping others succeed.Assist customer...Show moreLast updated: 30+ days ago
  • Promoted
Customer Support Specialist

Customer Support Specialist

Umbrella BPOMinneapolis, MN, US
Full-time
As a Customer Support Specialist at Umbrella BPO, you will play a crucial role in providing exceptional support to our clients and ensuring a positive customer experience.Provide prompt and efficie...Show moreLast updated: 30+ days ago
Customer Support Coordinator

Customer Support Coordinator

Ultimate Staffing ServicesWhite Bear Lake , MN
Full-time
Assist customers by explaining charges and addressing any questions they may have.Process customer payments via cash, check, or credit card. Greet and escort customers to the appropriate department....Show moreLast updated: 30+ days ago
TurboTax Online Customer Support Agent

TurboTax Online Customer Support Agent

TurboTaxMinneapolis, Minnesota
Full-time
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading,...Show moreLast updated: 30+ days ago
Customer Service Support

Customer Service Support

Imperial DadeSt Paul, MN, United States
Full-time
Imperial Dade, a leading North American distributor, has a Customer Service Support role available! Join a strong and continuously evolving team that helps our business grow.If you're looking for y...Show moreLast updated: 6 days ago
  • Promoted
Customer Support Specialist (UK)

Customer Support Specialist (UK)

SpellbookMinneapolis, MN, US
Full-time
Spellbook is the leading AI suite for commercial lawyers, trusted by more than 3,000+ law firms and in-house teams worldwide. Our mission is to make legal services more accessible by empowering lega...Show moreLast updated: 30+ days ago
  • Promoted
Customer Support Specialist - Minneapolis, MN

Customer Support Specialist - Minneapolis, MN

Accommodations Plus InternationalMinneapolis, MN, US
Full-time
The Customer Support Specialist supports our airline partner onsite at their office location.In this role, the Airline Support Specialist processes hotel and ground transportation reservations, cul...Show moreLast updated: 30+ days ago
  • Promoted
Customer Support Associate

Customer Support Associate

Spoiler AlertMinneapolis, MN, US
Full-time
Spoiler Alert is a fast-growing Series A SaaS startup transforming how enterprise and mid-market CPG brands manage excess and short-dated inventory. Our platform helps companies like Unilever, Kraft...Show moreLast updated: 30+ days ago
Customer Service Support

Customer Service Support

IMPERIAL DADENew Brighton, MN, United States
Full-time
Overview Imperial Dade, a leading North American distributor, has a Customer Service Support role available! Join a strong and continuously evolving team that helps our business grow.If you're loo...Show moreLast updated: 30+ days ago
Remote Customer Support Specialist – Training Provided

Remote Customer Support Specialist – Training Provided

Radiance MedspaMinneapolis, Minnesota, USA
Remote
Full-time
Radiance MedSpa is a rapidly growing beauty wellness and client-care organization providing premium care experiences to customers nationwide. Our remote operations team supports scheduling customer ...Show moreLast updated: 15 days ago
  • Promoted
Customer Support Representative

Customer Support Representative

VirtualVocationsMinneapolis, Minnesota, United States
Full-time
A company is looking for a Member Experience Team Member Tier 1.Key Responsibilities Serve as the first point of contact via multiple channels, providing professional support Investigate and res...Show moreLast updated: 30+ days ago
  • Promoted
Customer Support Consultant

Customer Support Consultant

CaliberSaint Paul, MN, US
Full-time
Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly greeting customers in person or on the...Show moreLast updated: 3 days ago
People also ask
Customer Support Representative

Customer Support Representative

FoodaMinneapolis, MN, US
30+ days ago
Job type
  • Full-time
Job description

Customer Support Representative

At Fooda, we bring better lunch experiences to office workers everywhere. We are on a mission to mobilize a global network of people, restaurants, and businesses to make food delivery more affordable, sustainable, reliable, efficient, and delightful for everyone. Our team is guided by the shared belief that it is not just about the foodit is about how food makes us feel and what it enables us to achieve. We take risks, embrace failure, ask questions, and learn from our mistakes because we know it is what we need to grow and succeed, both as individual contributors and together as a team.

Position Overview : In the role of Customer Support Representative, you will be instrumental in providing outstanding customer service that reflects our core values. You'll be responsible for efficiently resolving customer concerns and managing escalated calls, emphasizing a proactive and authentic approach. Your commitment goes beyond the norm, as you actively pursue solutions that not only address customer issues but also enhance the satisfaction of both our customers and restaurant partners.

Key Responsibilities :

  • Handle 80-100 tickets per day with a target SLA of 80%+
  • Address team inquiries and independently resolve complex tickets using best practices
  • Ensure all tickets are completed by the end of the day and accurately tagged
  • Follow up on customer inquiries and provide timely updates on ongoing cases
  • Make independent support decisions regarding order cancellations, delays, and delivery issues
  • Work closely with external departments (sales, marketing, product, finance) to resolve complex issues
  • Share new insights with the team to improve performance
  • Attend all team and company meetings
  • Actively participate in daily team standups, occasionally leading or backing up
  • Perform in-office duties and participate in LDRS
  • Onboard and train new hires
  • Update support policies and procedures in OneNote
  • Identify and implement improvements in customer support processes
  • Handle ad-hoc projects assigned by the manager and manage RP Dashboard pop-ups
  • Customer Satisfaction Score (CSAT)
  • First Response SLA %
  • Consistently complete projects as directed
  • Lead and demonstrate support values

Qualifications :

  • 0 - 3 year of customer service experience, preferably in a high-volume setting
  • Experience with customer service software, HubSpot proficiency preferred
  • Excellent verbal and written communication skills
  • Strong problem-solving abilities with a proactive approach
  • Genuine empathy and a positive attitude in customer interactions
  • Ability to collaborate effectively with internal teams
  • Flexibility to adapt to changing priorities and scenarios
  • Proven ability to take initiative in issue resolution
  • Pay : $18-$20 / hr

    Must be authorized to work in the United States on a full-time basis. No recruiters please.