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Customer support Jobs in San Francisco, CA

Last updated: 1 day ago
  • Promoted
Customer Support Specialist - Remote

Customer Support Specialist - Remote

MedsenderSan Francisco, California, United States
Remote
Full-time
Medsender is at the forefront of AI driven healthcare communication solutions, dedicated to improving patient care through cutting-edge tech. Healthcare is burdened by administrative paperwork and b...Show moreLast updated: 1 day ago
  • Promoted
Customer Support Specialist - Hawaii

Customer Support Specialist - Hawaii

mdf commerce, Inc.San Francisco, CA, United States
Full-time
This position is based in Hawaii, and we are seeking a candidate who resides there • • •.SaaS solutions to optimize and accelerate commercial interactions of its B2B and B2G customers.Working in the G...Show moreLast updated: 2 days ago
Customer Support Engineer

Customer Support Engineer

OpenAISan Francisco
$180,000.00–$235,000.00 yearly
Full-time
The User Operations team is central to ensuring that our customers' experience with our products is nothing short of exceptional. We resolve complex issues, provide technical guidance, and support c...Show moreLast updated: 30+ days ago
Customer Support Specialist

Customer Support Specialist

Twist BioscienceSouth San Francisco, CA
Twist Bioscience is developing a disruptive Synthetic DNA technology that will change the world, enabling widespread health and sustainability. Synthetic biologists will use our products to engineer...Show moreLast updated: 30+ days ago
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CUSTOMER SUPPORT REPRESENTATIVE (CSR)

CUSTOMER SUPPORT REPRESENTATIVE (CSR)

HYP incCA, United States
Full-time
We are a leading consulting firm with several years of experience in leadership development, innovative entrepreneurial ventures, and client management. On our team, you'll be an important part of s...Show moreLast updated: 5 days ago
Customer Support Specialist

Customer Support Specialist

Tribute TechnologyCA
Full-time
At Tribute Technology, we make end-of-life celebrations memorable, meaningful, and effortless through thoughtful and innovative technology solutions. Our mission is to help communities worldwide cel...Show moreLast updated: 30+ days ago
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CUSTOMER SERVICE AND SUPPORT REPRESENTATIVE

CUSTOMER SERVICE AND SUPPORT REPRESENTATIVE

Vintage King Audio, Inc.CA, United States
$19.00 hourly
Full-time
The Customer Service & Support Representative is the first point of contact for customers, ensuring a welcoming and professional experience both in person and over the phone.This role manages front...Show moreLast updated: 3 days ago
  • Promoted
Customer Support Associate

Customer Support Associate

ValerSan Francisco, CA, United States
$45,000.00–$60,000.00 yearly
Full-time
At Voluware, we are passionate about software as a SERVICE.Our customers love us and send us thank you cards.We are unconventional engineers. We are committed not only to improving but transforming ...Show moreLast updated: 22 days ago
Associate, Customer Support

Associate, Customer Support

GEMINISan Francisco, California
$66,000.00–$75,000.00 yearly
Our Customer Support team is a group of highly talented and dynamic contributors.Each individual ensures that our customers have the best experience possible when they need help, have a question, o...Show moreLast updated: 30+ days ago
Head of Customer Support

Head of Customer Support

ZiplineSouth San Francisco, California, USA
$130,000.00–$170,000.00 yearly
We are looking for a unique leader seeking a chance to plan, build and scale a world-class customer support team.Zipline is set to experience significant growth in the United States as we deploy ou...Show moreLast updated: 30+ days ago
  • Promoted
Content Writer, Customer Support

Content Writer, Customer Support

Planet InteractiveAlameda, CA, United States
$58.00 hourly
Full-time
Content Writer, Customer Support.DOE) (W2 and option for benefits).Months with potential to extend.Planet Interactive's well-known hospitality client is looking for a. The role will be 40 hours a we...Show moreLast updated: 4 days ago
Customer Support Specialist

Customer Support Specialist

AuthoriumSan Francisco, CA, US
$65,000.00–$85,000.00 yearly
Remote
Full-time
Quick Apply
Authorium’s customers are seasoned government executives, on the cutting edge and deeply committed to innovating complex, manual document processes such as procurement, budgeting, grants and more.W...Show moreLast updated: 30+ days ago
Customer Support Representative

Customer Support Representative

MorningstarOakland
Full-time
The Products group is the home of manufacturing and innovation at Morningstar.The individuals in this group transform our high-quality data, independent research, and technological expertise into w...Show moreLast updated: 30+ days ago
  • Promoted
Customer Support

Customer Support

Vitalize CareSan Francisco, CA, United States
Full-time
At Vitalize, we enable health systems to automate and optimize staffing operations, freeing up thousands of hours and reducing labor costs by millions. Currently, schedules still live on paper, spre...Show moreLast updated: 15 days ago
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Customer Support and Success

Customer Support and Success

Hot PlateSan Francisco, CA, United States
$100,000.00 yearly
The Problem & The Mission of Hotplate.Running a food business is hard, too hard.About 2 / 3 of brick and mortar restaurants and bakeries fail within their first year, putting these types of businesse...Show moreLast updated: 15 days ago
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2025 Summer MBA Intern, Customer Support

2025 Summer MBA Intern, Customer Support

WaymoSan Francisco, CA, United States
$55.29 hourly
Waymo is an autonomous driving technology company with the mission to be the most trusted driver.Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Wa...Show moreLast updated: 17 days ago
  • Promoted
Customer Support Specialist, Tier 3

Customer Support Specialist, Tier 3

HoneyBookSan Francisco, CA, United States
$60,000.00–$80,000.00 yearly
Full-time
HoneyBook is the leading client relationship platform for independent businesses.It powers billions of client interactions through tools for attracting leads, connecting with clients, booking proje...Show moreLast updated: 2 days ago
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Customer Support Agent

Customer Support Agent

VirtualVocationsOakland, California, United States
Full-time
A company is looking for a Customer Support Agent in the iGaming sector.Key ResponsibilitiesProvide exceptional customer service via live chat, addressing inquiries and resolving issues promptlyBui...Show moreLast updated: 17 days ago
Customer Support Engineer

Customer Support Engineer

Oxford InstrumentsCA, US
$100,000.00–$115,000.00 yearly
Oxford Instruments is searching for a Customer Support Engineer who is experienced with troubleshooting and repair of etch / deposition / Ion Beam tools including, vacuum systems, RF systems, HV power ...Show moreLast updated: 30+ days ago
Customer Support Engineer

Customer Support Engineer

Merit ServicesCA
Are you excited to start an enriching career in Kamloops, Canada.Come aboard as a Customer Support Engineer.This position presents an exciting chance to be a committed troubleshooter and offer exce...Show moreLast updated: 30+ days ago
Customer Support Specialist - Remote

Customer Support Specialist - Remote

MedsenderSan Francisco, California, United States
1 day ago
Job type
  • Full-time
  • Remote
Job description

Medsender is at the forefront of AI driven healthcare communication solutions, dedicated to improving patient care through cutting-edge tech. Healthcare is burdened by administrative paperwork and bloat, driving up costs and reducing the quality of care patients receive. Our mission is to empower healthcare providers and improve patient outcomes by automating workflows, powered by our AI Medical Assistant?. In the past year alone, we've been able to save healthcare professionals over 2 million hours with Medsender.

Position Overview :

We are a seeking a Support Specialist to become an integral part of our dynamic team. In this role, you will not only provide exceptional customer service to our healthcare clients but also take ownership of the operations. We are looking for a candidate who is not just equipped with the necessary skills, but also has a deep-seated passion for technology and customer service, and a genuine desire to help. This is your opportunity to make a significant impact and truly make the role your own!

Pivotal Responsibilities :

  • Provide assistance to our users helping them navigate through Medsender and troubleshoot issues they may encounter. This includes guiding them through each step, ensuring they understand Medsender's functionalities, and resolving any difficulties they may experience.
  • Actively collaborate with our dedicated engineering team to address and resolve technical issues that arise. This involves clear communication and teamwork to ensure the problem is accurately diagnosed and solved in a timely and efficient manner.
  • Contribute significantly to the creation of support documentation and customer resources. These contributions are not limited to just creating these resources, but also involve updating and improving them to ensure they remain relevant, clear and helpful for our customers.

Essential Qualifications :

  • Demonstrate a strong technical aptitude and the ability to swiftly learn new software, adapting to evolving technological advancements.
  • Possess excellent analytical and problem-solving skills, with a knack for identifying issues and implementing effective solutions.
  • Exhibit outstanding communication and interpersonal skills, with the ability to connect with customers and understand their needs.
  • Previous experience in a customer support role is essential, preferably within the tech industry, demonstrating a proven track record in handling customer queries and complaints.
  • Why You Should Choose Medsender

  • We are at the cutting-edge of the healthcare tech space, offering you an unparalleled opportunity to work with groundbreaking technology and contribute to the industry's evolution.
  • Our inclusive company culture fosters learning and growth, providing ample opportunities for you to continue your professional development and broaden your skill set.
  • We offer a competitive compensation package, all-encompassing benefits, and a flexible work environment to ensure a healthy work-life balance.
  • You'll have the extraordinary chance to make a tangible difference, actively contributing to the improvement of healthcare for our valued customers.
  • If you're excited by the prospect of working with groundbreaking technology, contributing to the improvement of healthcare, and thriving in an environment that fosters learning and growth, we encourage you to apply. Please submit your resume and a cover letter outlining your relevant experiences, your passion for this role, and why you believe you would be a great fit for our team.

    Summary

    Company name : Medsender

    Remote job title : Customer Support Specialist

    Job tags : Support, Communication, Troubleshooting, Healthcare