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Customer support Jobs in Seattle, WA

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Customer support • seattle wa

Last updated: 20 hours ago

Support Engineer

CMIT Solutions Of BellevueSeattle, WA, US
$25.00 hourly
Full-time

CMIT PNW is hiring a Support Engineer to join our in-person service team in Seattle’s SODO district.You’ll be the go-to resource for day-to-day end-user support and modern workplace troubleshooting... Show more

Retail Support Specialist

DSI SystemsKirkland, WA, United States
Full-time

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners.We're on the lookout for p... Show more

Head of Customer Support

Pulse GamesSeattle, WA, United States
Full-time

We create mobile games that are fun, visually engaging, and built around exciting challenges.Our skill-based games recognize true talent by rewarding quick thinking and smart strategy.Everything we... Show more

Remote Customer Support Representative – Work From Home (Full-Time / Part-Time)

Qureos IncWhite Center, United States
Remote
Full-time +1

Job Title: Remote Customer Support Representative.Dumarey Group, a leading multinational organisation, is seeking a dedicated and professional Remote Customer Support Representative to join our gro... Show more

IT Support Engineer I, IT Support

Amazon.com Services LLCBellevue, Washington, USA
Full-time +1

As an ITS Support Engineer, you'll be the go-to knowledge expert for Amazon's corporate employees’, providing seamless end-to-end services and frictionless on-site technical support ensuring produc... Show more

Customer Engineer

LancesoftSEATTLE, WA, US
Full-time
Quick Apply

As a Field Service Technician, you will;represent the Client brand, problem-solve at a basic module (FRU) level, organize and plan your time effectively, and know when and to whom to escalate issue... Show more

Portfolio Support Engineer

SSA MarineSeattle, WA, United States
Full-time

The Portfolio Support Engineer is an entry-level engineering development position designed for a recent engineering graduate with a strong interest in project management, business processes, organi... Show more

Customer Support Representative

Traveling with MchailaSeattle, Washington, United States
Remote
Part-time
Quick Apply

We are seeking a dependable and service-driven .Customer Support Representative.This fully remote role is ideal for someone who enjoys helping others, solving problems, and delivering a positi... Show more

Direct Support Professional

SevitaSeattle, WA, United States
$20.55 hourly
Full-time

REM Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities.Here we believe every person has the right to... Show more

Support Engineer, Amazon Leo Enterprise Customer Support

Amazon Kuiper Commercial Services LLCBellevue, Washington, USA
Full-time +1

Amazon Leo is an initiative to increase global broadband access through a constellation of over 3,000 satellites in low Earth orbit (LEO).Its mission is to bring fast, affordable broadband to unser... Show more

Senior Manager Customer Debug Support Engineering

AMDSeattle, WA, US
Full-time

WHAT YOU DO AT AMD CHANGES EVERYTHING.At AMD, our mission is to build great products that accelerate next-generation computing experiences—from AI and data centers, to PCs, gaming and embedded syst... Show more

Remote Entry-Level Customer Support – No Experience Required

Turbotax USAMercer Island, Washington
$24.00 hourly
Remote
Full-time

Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an ... Show more

WORK-FROM-HOME Customer Service - Product Support - $25-$45 per hour

GL1Kirkland, Washington
$25.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Paraprofessional Support -

SpindleSeattle, WA, US
Full-time

School-Based | Flexible Opportunities.Spindle is actively hiring Instructional Aides to support students 1:1.These roles are ideal for compassionate professionals who want to make a meani... Show more

Support Specialist

GopuffSeattle, Washington, United States, 98101
Full-time

Join Gopuff as a Support Specialist where you will be responsible for resolving the organization’s most complex support issues across Customer, Driver, and Acquisition Support.As a member of the Ti... Show more

 • New!

Customer Support Representative (CSR)

Instep SeattleKirkland, WA, US
Full-time
Quick Apply

At Instep, we believe in dreaming big, working hard, and delivering exceptional customer experiences.Our Customer Support Representatives are the backbone of our success, known for their dedication... Show more

Remote Customer Support Representative

NextpathadvisingSeattle, WA, USA
Remote
Full-time +1
Quick Apply

We're looking for dependable, service-oriented individuals to join our team as.Remote Client Care Coordinators.In this role, you'll provide client support, coordinate important details, and help en... Show more

Customer Support Representative - Work from Home - TurboTax

TurboTaxMercer Island, Washington
$24.00 hourly
Remote
Full-time

Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an ... Show more

Senior Manager Customer Debug Support Engineering

Advanced Micro Devices, IncSeattle, Washington, United States
Full-time

WHAT YOU DO AT AMD CHANGES EVERYTHING.At AMD, our mission is to build great products that accelerate next-generation computing experiences—from AI and data centers, to PCs, gaming and embedded syst... Show more

Paraprofessional Support

SpindleSeattle, WA, US
Full-time

School-Based | Flexible Opportunities.Spindle is actively hiring Instructional Aides to support students 1:1.These roles are ideal for compassionate professionals who want to make a meani... Show more

People also ask
Support Engineer

Support Engineer

CMIT Solutions Of BellevueSeattle, WA, US
6 days ago
Salary
$25.00 hourly
Job type
  • Full-time
Job description
CMIT PNW is hiring a Support Engineer to join our in-person service team in Seattle’s SODO district. You’ll be the go-to resource for day-to-day end-user support and modern workplace troubleshooting, with opportunities to grow into deeper Microsoft 365 and identity administration over time. If you enjoy solving problems, documenting clean processes, and delivering a great customer experience, we’d love to meet you.

Role Details

  • Location: In-person (Seattle – SODO). No relocation provided.
  • Schedule: Monday–Friday (M–F) with an on-call rotation
  • Pay: $25–$30 per hour (DOE)
  • Employment: 90-day probationary period
  • Benefits: 100% employer-paid health insurance, 401(k) with match, PTO, training opportunities, drinks & snacks on-site, and lunch provided on Wednesdays

What You’ll Do

  • Provide friendly, responsive Tier 1 support via phone, email, chat, and tickets.
  • Troubleshoot Windows/macOS issues, Microsoft 365 apps, printers/peripherals, and general endpoint problems.
  • Support Microsoft 365 administration tasks (account access, Teams/SharePoint/Exchange basics) and follow established workflows.
  • Handle identity-related requests including password resets, MFA help, and occasional Active Directory user/group updates.
  • Triage and resolve connectivity issues (VPN, Wi‑Fi, firewall basics), escalating complex cases with clear notes.
  • Document every ticket thoroughly and build repeatable internal procedures that help the team scale.
  • Support onboarding/offboarding by provisioning and deprovisioning accounts and devices.
  • Maintain accurate asset inventory records and assist with deployments, upgrades, and maintenance.
  • Collaborate with Senior Support Engineers and vendors on advanced troubleshooting and root-cause analysis.

What We’re Looking For

Required

  • 1+ years in a help desk, desktop support, MSP, or service desk environment (or equivalent hands-on experience).
  • Strong customer service mindset and clear written communication in tickets.
  • Working knowledge of Windows and/or macOS troubleshooting fundamentals.
  • Comfort supporting Microsoft 365 applications and common workplace tooling.
  • Basic networking troubleshooting (DNS concepts, connectivity, VPN/Wi‑Fi basics).
  • Ability to follow procedures, document what you do, and improve processes over time.

Preferred

  • Microsoft 365 administration exposure (Exchange Online, Teams, SharePoint, Entra ID/Azure AD basics).
  • Device management experience (Intune/MDM) or familiarity with deployment tools.
  • Active Directory user/group administration experience.
  • Experience documenting procedures and maintaining knowledge bases (e.g., IT Glue).
  • Relevant certifications (CompTIA A+/Network+, Microsoft Fundamentals) or a plan to pursue one annually (company-supported).
  • 2+ years' experience in desktop support.


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