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Customer support Jobs in Syracuse, NY

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Customer support • syracuse ny

Last updated: 1 day ago
Network Support Technician

Network Support Technician

TURNKEY TECHNOLOGIES INCEast Syracuse, NY, US
Full-time
We are looking to expand our in house technical  team.As a Network Support Technician you will be a member of a team that supports incoming requests, manages ticket queues and works with clients ov...Show moreLast updated: 30+ days ago
Customer Service Rep.

Customer Service Rep.

Circle KEast Syracuse, New York, United States of America
Full-time
Store 4707618: 6392 E Taft Rd, East Syracuse, New York 13057.Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenge...Show moreLast updated: 16 days ago
Customer Service

Customer Service

Glass DoctorSYRACUSE, NY, US
Full-time
Do you love meeting new people? Do you focus on customer service? Then keep reading.How about growing your skills and income at a company where your attention to detail will be appreciated?.As the ...Show moreLast updated: 30+ days ago
Direct Support Professional

Direct Support Professional

Community Options, Inc.SYRACUSE, NY, US
Full-time
Direct Support Professionals (DSP), Caregivers, Direct Care Staff, Home Health Aides.This is a fantastic opportunity for professional growth, while making a difference!.No experience required– we p...Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

Objectwin Technology Inc.East Syracuse, New York, United States
Temporary
Quick Apply
Job Title : Customer Service Representative (Optical).Location : 6848 Ellicott Drive, East Syracuse, NY 13057 100% onsite.Duration : 5 Months contract only (extensions expected; approvals requested...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service

Customer Service

TradeJobsWorkForce13251 Syracuse, NY, US
Full-time
Customer Service Job Duties: Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments and complaints.Communicating and coordinating with...Show moreLast updated: 30+ days ago
Direct Support Professional

Direct Support Professional

Menorah ParkSyracuse, NY, US
Full-time +1
Our Group Residence at Menorah Park of CNY is located in Fayetteville NY.We are looking for staff with OPWDD experience.We have all shift available, part time and full time.Provide training for res...Show moreLast updated: 30+ days ago
CUSTOMER SERVICE REPRESENTATIVE

CUSTOMER SERVICE REPRESENTATIVE

Family DollarSyracuse, New York
Full-time
Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.As a Family Dollar Customer Service Representative ...Show moreLast updated: 30+ days ago
Implementation Support Analyst

Implementation Support Analyst

HSCP Service Company LLCSyracuse, US
Full-time
Why Canopy USA? HSCP Service Company, LLC is a subsidiary of Canopy USA, LLC, a leading vertically integrated, multi-state operator in the United States cannabis industry.With the transition of Acr...Show moreLast updated: 7 days ago
Customer/Billing Tester

Customer/Billing Tester

DS Technologies IncSyracuse, NY, US
Full-time
We are a company that provides innovative, transformative IT services and solutions.We are passionate about helping our clients achieve their goals and exceed their expectations.We strive to provid...Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

Holbrook Heating IncSyracuse, New York, United States, 13202
Full-time
Quick Apply
Launch Your Career at Holbrook Heating: Inside: Customer Service Representative.Do you thrive in a fast-paced environment and enjoy building positive customer relationships?.Holbrook Heating is loo...Show moreLast updated: 7 days ago
Kitchen Support

Kitchen Support

SAMARITAN CENTER INCSyracuse, NY, US
Part-time
Reporting to the Operations Supervisor, the Kitchen Assistant provides support for Samaritan’s meal operations and assists in the supervision of volunteers in order to create quality meals for the ...Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

EssilorLuxottica GroupSyracuse, NY, US
Full-time
E01140 Ops - Cust Svc - General Syra2 .Benefits/Incentive Information.If you’ve worn a pair of glasses, we’ve already met.We are a global leader in the design, manufacture, and distribution of opht...Show moreLast updated: 1 day ago
Customer Service Representative

Customer Service Representative

Domino's PizzaSyracuse, NY
Full-time +1
At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores.Take the first step in joining our team, and you'll find opportunities ...Show moreLast updated: 30+ days ago
Customer Accounts Advisor

Customer Accounts Advisor

Aaron's Family of CompaniesSyracuse, NY
Full-time +1
A Customer Account Advisor plays a key role in assisting the Customer Accounts Department with lease agreement renewals.In this role you will also support the overall needs of the store by assistin...Show moreLast updated: 30+ days ago
Certified Peer Support Specialist

Certified Peer Support Specialist

Horizon PeersSyracuse, NY
Full-time
Seeking a compassionate Peer Support Specialist to provide mutual support and guidance to individuals facing challenges.The ideal candidate will use personal experience to offer emotional support, ...Show moreLast updated: 30+ days ago
  • Promoted
Customer Support Specialist

Customer Support Specialist

TradeJobsWorkforceSyracuse, NY, United States
Full-time
As a Customer Support Specialist, you will be responsible for providing exceptional service and support to customers, including: respond to customer inquiries via phone & in person.Finance to provi...Show moreLast updated: 6 days ago
IMT Customer Support - Student Assistant

IMT Customer Support - Student Assistant

State University of New York Upstate Medical UniversitySyracuse
Full-time
Resolve PC Support and Help Desk calls.Troubleshoot PC related problems, Install new computers/printers.Assist employees with computer relates issues.Work on projects as needed including department...Show moreLast updated: 30+ days ago
Customer Care Specialist

Customer Care Specialist

20 Saia Motor Freight Line LLCSyracuse,NY,US
Full-time
Saia is a different kind of logistics and transportation company.You‘ll see it in our commitment to our people, customers, and community.You‘ll feel it in the support you get on day one – from lead...Show moreLast updated: 30+ days ago
People also ask
Network Support Technician

Network Support Technician

TURNKEY TECHNOLOGIES INCEast Syracuse, NY, US
30+ days ago
Job type
  • Full-time
Job description
Benefits:
  • 401(k) matching
  • Free food & snacks
  • Health insurance
  • Paid time off
  • Parental leave

We are looking to expand our in house technical team.




Position:


As a Network Support Technician you will be a member of a team that supports incoming requests, manages ticket queues and works with clients over the phone, and occasionally in person, to provide outstanding technical support in an ever changing network environment.


Duties:


This position will include the following duties at a minimum:


  • Manage tickets using our ticketing system (TK-Tracker2)
  • Manage endpoints
    • Remote support
    • Monitoring
    • Reporting
    • Support
  • Backup monitoring of systems and networks
  • Workstation & laptop support
  • Phone configurations and support
  • Antivirus system management
  • Internet install and support
  • TurnKey TV and Music system support
  • Firewall support and updates
  • TurnKey wireless network support
  • On call rotation
  • Makes follow up calls as required ensuring customer satisfaction.
  • Assists in installing, designing, configuring, and maintaining system hardware and software; analyzes, troubleshoots and tracks the nature and resolution of problems.






Additional information:





  • Occasional travel may required.
  • Occasional overtime hours may be required.
  • Certifications are helpful.



Requirements


Working in technical support is preferred, however, if you have the ability, integrity and capacity to join our team we are willing to hire and train you for success.


  • Candidate must have the ability to lift 70 pound, use a ladder, and kneel.
  • Candidate must have the ability to multitask
  • Candidate must be able to work as part of a team
  • Candidate must be able to work in a flexible and growing environment
  • Candidate must be able to communicate to customers with various levels of technical knowledge
  • Familiarity with Microsoft Windows and Microsoft Office
Benefits


  • Employer provides the following benefits
    • Health Insurance
    • 401K Retirement account with matching
    • Paid Time Off
    • Free Direct deposit of your checking
    • Free membership at EMPOWER FCU
    • Free Parking