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Customer support manager Jobs in Arlington, TX

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Customer support manager • arlington tx

Last updated: 6 hours ago
Customer Support Representative

Customer Support Representative

Safran GroupGrand Prairie, TX, United States
Full-time
Job Summary : The Customer Support Representative and / or Customer Service Specialist plays a vital role in supporting customer service functions and assisting Customer Service & Support Managers in ...Show moreLast updated: 28 days ago
  • Promoted
Customer Support Agent (PT)

Customer Support Agent (PT)

Clerk ChatArlington, TX, US
Full-time
Clerk Chat's mission is to make every business conversational.We are achieving this by building the leading messaging application, integrating AI where it matters, and crafting our own telecom infr...Show moreLast updated: 29 days ago
Customer Service / Sales Support - Texas

Customer Service / Sales Support - Texas

Everflow Supplies LLCArlington, TX, US
Full-time
Job Functions include but are not limited to : .Handle customer orders, sales orders and bids via phone, fax or email.Provide support to the outside / inside sales team. Route qualified opportunities to...Show moreLast updated: 9 days ago
Customer Support Service

Customer Support Service

All American Balloons WholesaleArlington, TX, US
Full-time
Our company offers a great work environment and the person we hire will be long term, that is a happy enthusiastic person. We have been in business in Arlington Texas for 25 years.Customer Service i...Show moreLast updated: 25 days ago
  • Promoted
Customer Support Advisor

Customer Support Advisor

VirtualVocationsGrand Prairie, Texas, United States
Full-time
A company is looking for a Member Support Advisor who is customer-oriented and passionate about enhancing the customer experience. Key Responsibilities : Handle inbound and outbound customer querie...Show moreLast updated: 25 days ago
  • Promoted
Customer Support Representative

Customer Support Representative

Owner.comArlington, TX, US
Full-time
Customer Support Representative.Customer Success & Support / Full-time / Remote.Owner is the all-in-one platform that restaurants use to succeed online. Thousands of restaurant owners use our tools ...Show moreLast updated: 29 days ago
  • Promoted
Customer Support Representative

Customer Support Representative

SafranGrand Prairie, TX, US
Full-time
Customer Support Representative.Job Summary : The Customer Support Representative and / or Customer Service Specialist plays a vital role in supporting customer service functions and assisting Custome...Show moreLast updated: 30+ days ago
Customer Support Representative

Customer Support Representative

Sena TechnologiesIrving, TX, United States
Full-time
We are seeking a Customer Support Representative who is responsible for delivering excellent customer service by responding to inquiries, resolving issues, and providing product or service informat...Show moreLast updated: 30+ days ago
Bilingual Customer Support Agent

Bilingual Customer Support Agent

Directors ChoiceNorth Richland Hills, TX, US
Full-time
If You Are An Amazing Bilingual Customer Support Agent, We Want You!.We are immediately hiring for Full Time Bilingual Customer Support Agents to join our team of incredible people!.North American ...Show moreLast updated: 30+ days ago
Frontend Engineer, Liferay / Customer Support

Frontend Engineer, Liferay / Customer Support

Ironarch TechnologyArlington, Texas, United States
Remote
Full-time
Known for being a Best Place to Work and a People First company, IronArch Technology is an award-winning Service-Disabled Veteran-Owned Small Business (SDVOSB) specializing in providing innovative ...Show moreLast updated: 30+ days ago
  • Promoted
Customer Support Specialist

Customer Support Specialist

UlineIrving, TX, United States
Full-time
Pay from $25 to $30 per hour with significant growth and earning potential!.Rental Car Drive, DFW Airport, TX 75261.Fast, friendly and customer focused. As a Uline Customer Support Specialist, you'l...Show moreLast updated: 30+ days ago
  • Promoted
  • New!
Healthcare Customer Support Representative

Healthcare Customer Support Representative

Hornet Staffing, Inc, a GEE Group companyIrving, TX, United States
Full-time
The Member Services Specialist serves as a frontline ambassador for the health plan, delivering high-quality, resolution-focused support to members, providers, and brokers across multiple lines of ...Show moreLast updated: 6 hours ago
  • Promoted
Customer Support Specialist

Customer Support Specialist

TradeJobsWorkforce76094 Arlington, TX, US
Full-time
As a Customer Support Specialist, you will be responsible for providing exceptional service and support to customers, including : respond to customer inquiries via phone & in person.Finance to provi...Show moreLast updated: 30+ days ago
  • Promoted
Customer Success Manager

Customer Success Manager

AmperArlington, TX, US
Full-time
Amper is an early-stage, VC-backed SaaS technology company on a mission to modernize manufacturing from the ground up.Our platform is designed to transform legacy shop-floor complexity into actiona...Show moreLast updated: 29 days ago
  • Promoted
Customer Finance Manager

Customer Finance Manager

Texas StaffingIrving, TX, US
Full-time
Manage all financial aspects for all locations for one customer across the country.Leads and directs the financial teams to support operations and the customer. Position will provide contract knowle...Show moreLast updated: 2 days ago
  • Promoted
  • New!
Customer Technical Support

Customer Technical Support

CornerStone Technology Talent ServicesIrving, TX, United States
Full-time
CornerStone Technology Talent Services is seeking Smart Device / Technical Support Representatives to support a rapidly growing technology-driven insurance partner. This is a full-time onsite positi...Show moreLast updated: 6 hours ago
Charity Customer Support Associate

Charity Customer Support Associate

Envision ExecutivesArlington, TX, United States
Full-time
We are a charity liaison looking for a customer service oriented customer support assistants to manage charity fundraising campaigns throughout the area. This includes driving donations on behalf of...Show moreLast updated: 20 days ago
TurboTax Online Customer Support Agent

TurboTax Online Customer Support Agent

TurboTaxHurst, Texas
Full-time
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading,...Show moreLast updated: 30+ days ago
  • Promoted
Customer Support Team Lead

Customer Support Team Lead

BoulevardArlington, TX, US
Full-time
Welcome to Boulevard, the first and only client experience platform for appointment-based, self-care businesses.Our mission is to empower our customers to provide their clients with the magical mom...Show moreLast updated: 28 days ago
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Customer Support Representative

Customer Support Representative

Safran GroupGrand Prairie, TX, United States
28 days ago
Job type
  • Full-time
Job description

Job Summary :

The Customer Support Representative and / or Customer Service Specialist plays a vital role in supporting customer service functions and assisting Customer Service & Support Managers in managing the lifecycle of aftermarket repair orders. This position ensures accurate and timely communication with customers and internal teams to meet contractual requirements related to aerospace maintenance, repair, and overhaul (MRO) services. Responsibilities include processing repair orders, managing quotes, tracking inventory and billing in SAP, and resolving order issues to support on-time delivery, quality, and cost targets.

Essential Job Functions :

  • Respond to customer inquiries related to MRO (Maintenance, Repair, and Overhaul) and spare parts orders, quotations, pricing, lead times, and delivery status.
  • Process and manage customer orders, RFQs, and repair requests in ERP / CRM systems in a timely and accurate manner.
  • Coordinate with internal departments such as logistics, planning, repair shops, and quality assurance to ensure smooth fulfillment of customer requirements.
  • Monitor order progress, proactively communicate delays or changes, and provide regular updates to customers.
  • Ensure compliance with export regulations, customer contracts, and aviation quality standards.
  • Build strong relationships with customers and provide a high level of service and responsiveness.
  • Maintain accurate records and documentation for all transactions and communications.
  • Other duties may be assigned.

In addition to the above, they will serve as the primary liaison for key accounts, handle escalated customer issues, and contribute to process improvements and training of junior staff.Required Competencies :

  • Education / Experience
  • Equivalent combination of education and experience required-typically an Associate or Bachelor's degree in Business Administration, Supply Chain, Aviation Management, or related field, and / or a minimum of two years of experience in aviation aftermarket, aerospace logistics, or a similar technical support function.
  • 4-6 years of experience managing customer accounts, resolving complex issues, and collaborating cross-functionally. Direct experience in the aviation aftermarket or aerospace industry is required.
  • Knowledge, Skills, and Abilities :

  • Familiarity with aviation spare parts and MRO services.
  • Proficient in ERP / CRM systems (e.g., SAP) and Microsoft Office tools.
  • Understanding of international trade compliance, incoterms, and export control.
  • Strong attention to detail and ability to handle multiple priorities.
  • Basic technical knowledge of aircraft components is a plus.
  • Leadership Skills / Management Skills / Personal Skills :

  • Excellent written and verbal communication skills.
  • Strong problem-solving and conflict resolution skills.
  • Customer-first mindset with a proactive approach to issue resolution.
  • Ability to work well under pressure and meet tight deadlines.
  • Collaborative team player with a continuous improvement mindset.