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Customer support manager Jobs in Arlington, TX
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Customer support manager • arlington tx
Customer Support Representative
Safran GroupGrand Prairie, TX, United States- Promoted
Customer Support Agent (PT)
Clerk ChatArlington, TX, USCustomer Service / Sales Support - Texas
Everflow Supplies LLCArlington, TX, USCustomer Support Service
All American Balloons WholesaleArlington, TX, US- Promoted
Customer Support Advisor
VirtualVocationsGrand Prairie, Texas, United States- Promoted
Customer Support Representative
Owner.comArlington, TX, US- Promoted
Customer Support Representative
SafranGrand Prairie, TX, USCustomer Support Representative
Sena TechnologiesIrving, TX, United StatesBilingual Customer Support Agent
Directors ChoiceNorth Richland Hills, TX, USFrontend Engineer, Liferay / Customer Support
Ironarch TechnologyArlington, Texas, United States- Promoted
Customer Support Specialist
UlineIrving, TX, United States- Promoted
- New!
Healthcare Customer Support Representative
Hornet Staffing, Inc, a GEE Group companyIrving, TX, United States- Promoted
Customer Support Specialist
TradeJobsWorkforce76094 Arlington, TX, US- Promoted
Customer Success Manager
AmperArlington, TX, US- Promoted
Customer Finance Manager
Texas StaffingIrving, TX, US- Promoted
- New!
Customer Technical Support
CornerStone Technology Talent ServicesIrving, TX, United StatesCharity Customer Support Associate
Envision ExecutivesArlington, TX, United StatesTurboTax Online Customer Support Agent
TurboTaxHurst, Texas- Promoted
Customer Support Team Lead
BoulevardArlington, TX, US- vp of engineering (from $ 200,000 to $ 301,275 year)
- independent contractor (from $ 53,250 to $ 262,500 year)
- business process manager (from $ 85,000 to $ 250,000 year)
- psychiatrist (from $ 39,000 to $ 243,750 year)
- chief medical officer (from $ 191,000 to $ 241,500 year)
- applications engineer (from $ 110,000 to $ 239,000 year)
- product development engineer (from $ 121,000 to $ 235,200 year)
- chief engineer (from $ 150,444 to $ 234,900 year)
- associate dentist (from $ 121,700 to $ 230,000 year)
- database manager (from $ 83,909 to $ 229,400 year)
- Philadelphia, PA (from $ 73,736 to $ 195,000 year)
- Fremont, CA (from $ 72,500 to $ 171,000 year)
- Nashville, TN (from $ 51,200 to $ 167,312 year)
- Phoenix, AZ (from $ 92,248 to $ 164,450 year)
- Scottsdale, AZ (from $ 62,500 to $ 164,450 year)
- Baltimore, MD (from $ 83,640 to $ 156,600 year)
- San Jose, CA (from $ 67,240 to $ 154,954 year)
- San Francisco, CA (from $ 68,125 to $ 154,770 year)
- Richmond, CA (from $ 70,814 to $ 149,000 year)
- Orlando, FL (from $ 54,000 to $ 147,923 year)
The average salary range is between $ 56,412 and $ 134,988 year , with the average salary hovering around $ 80,000 year .
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Customer Support Representative
Safran GroupGrand Prairie, TX, United States- Full-time
Job Summary :
The Customer Support Representative and / or Customer Service Specialist plays a vital role in supporting customer service functions and assisting Customer Service & Support Managers in managing the lifecycle of aftermarket repair orders. This position ensures accurate and timely communication with customers and internal teams to meet contractual requirements related to aerospace maintenance, repair, and overhaul (MRO) services. Responsibilities include processing repair orders, managing quotes, tracking inventory and billing in SAP, and resolving order issues to support on-time delivery, quality, and cost targets.
Essential Job Functions :
- Respond to customer inquiries related to MRO (Maintenance, Repair, and Overhaul) and spare parts orders, quotations, pricing, lead times, and delivery status.
- Process and manage customer orders, RFQs, and repair requests in ERP / CRM systems in a timely and accurate manner.
- Coordinate with internal departments such as logistics, planning, repair shops, and quality assurance to ensure smooth fulfillment of customer requirements.
- Monitor order progress, proactively communicate delays or changes, and provide regular updates to customers.
- Ensure compliance with export regulations, customer contracts, and aviation quality standards.
- Build strong relationships with customers and provide a high level of service and responsiveness.
- Maintain accurate records and documentation for all transactions and communications.
- Other duties may be assigned.
In addition to the above, they will serve as the primary liaison for key accounts, handle escalated customer issues, and contribute to process improvements and training of junior staff.Required Competencies :
Knowledge, Skills, and Abilities :
Leadership Skills / Management Skills / Personal Skills :