Customer support manager • columbus oh
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The average salary range is between $ 65,286 and $ 114,800 year , with the average salary hovering around $ 84,784 year .
The average salary range is between $ 56,412 and $ 134,988 year , with the average salary hovering around $ 80,000 year .
Are you a self-starter who thrives on making a difference in the lives of others? Do you love building meaningful rapport with clients? Are you looking to make a splash as part of a small but growing team? Then we're looking for you!
We're looking to expand our Customer Success team so that we can continue to grow, while ensuring that our current clients have access to the best FMX experience possible.
The Customer Outcome Manager role is a part of the Customer Success team, otherwise known as FMX's secret weapon. We stand-out in the industry due to our best-in-class Customer Success, which has earned us a 98% customer satisfaction rating! The main objective of this role is customer retention. You will serve as the point of contact for accounts post-implementation, working to ensure satisfaction and proper adoption of FMX. You'll be working in a fast-paced, high-energy, and collaborative environment, where you'll be expected to show up every day and impact the strategy and culture of the company in a positive way.
Responsibilities:
As the Customer Outcome Manager, you will:
