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Customer support manager Jobs in Fremont, CA

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Customer support manager • fremont ca

Last updated: 20 hours ago

Sr. Product Manager, Customer Identity

UrsusFremont, CA, United States
Full-time

Product Manager, Customer Identity.Our mission is to accelerate the world's transition to sustainable energy by bringing high-performance electric vehicles and sustainable energy products to market... Show more

Customer Experience and Service Ops Manager

AMAXFremont, CA, US
Full-time
Quick Apply

The Client Success Manager is responsible for leading and overseeing the customer support function to ensure exceptional service delivery and customer satisfaction.This role manages support teams, ... Show more

Temporary Pharmacist – Vaccine support

SafewayFremont, CA, United States
Part-time

Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!.At Albertsons Companies, we a... Show more

EV Charger Technical Support Manager

Zerova TechFremont, CA, United States
Full-time

EV Charger Technical Support Manager.Work Location: On-site only Fremont, California (No remote or hybrid options available).Zerova Technologies is a global leader in AC Level 2 and DC Level 3 EV ... Show more

Sales Support Specialist

Southland Industries Inc.Union City, CA, US
Full-time

This role is responsible for partnering with outside sales to create cost effective proposals for repair work.In addition, this role maintains strong working relationships with outside vendors to e... Show more

Customer Service Rep

Aviso, LLCFremont, CA, US
$27.85 hourly
Full-time

We are seeking a reliable, detail-oriented Customer Service Representative to join our team in Pleasanton, CA.In this dynamic role, you will serve as the primary point of contact for clients placin... Show more

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Customer Technology Manager- Dextro

Lam ResearchFremont, CA, United States
$125,000.00 yearly
Full-time

Customer Technology Manager (CTM) Dextro.The Customer Technology Manager (CTM) Dextro serves as the primary customer-facing technical owner for Dextro robotic engagements.This role manages the fi... Show more

Customer Service Rep

Domino's FranchiseUnion City, California, United States
Full-time

Customer Service Representative.Duties & Responsibilities:.We are looking for Customer Service Representatives with hustle, personality and people skills.Customer Service Representatives are re... Show more

Customer Quality Manager

MolexFremont, California
$150,000.00 yearly
Full-time

We are looking for a Customer Quality Manager that will have the primary responsibility to lead Customer Complaints and the audit process.This person will have one direct report.As the leader, this... Show more

Customer Success Manager

Kastle SystemsFremont, CA, United States
Full-time

Join the leader in providing smarter solutions for a safer world.The property technology space is growing rapidly, and Kastle Systems is leading the way.Kastle Systems is the leader in managed secu... Show more

Customer Service - Self Storage Manager

Public StorageUnion City, CA, United States
$20.00 hourly
Full-time

Customer Service - Self Storage Manager.Public Storage is the self-storage industry leader and we are Hiring Now! Earn $20.Our Benefits Total Rewards package available to our team:.We work Flexible... Show more

Customer Account Manager (On-Site)

South Bay Solutions, Inc.Fremont, CA, United States
Full-time

South Bay Solutions is a high-precision machine shop, making parts for semiconductor, medical devices, and advanced tech hardware.Our tolerances are measured in microns, our equipment is top-of-the... Show more

Customer-Facing Project Manager (Onboarding & Delivery)

Hyve SolutionsFremont, CA, United States
$80,000.00 yearly
Full-time

Customer-Facing Project Manager (Onboarding & Delivery).At Hyve Solutions, we partner with some of the world's leading technology companies to deliver scalable infrastructure and operational excell... Show more

Support Tennis Coach

CALEX SPORTS INCUnion City, CA, US
$50.00 hourly
Part-time

Our programs are held at various elementary schools, Monday–Friday between.This is a part-time position where coaches typically teach.These sessions focus on creating a.Teach classes for students a... Show more

Sale Support Manager-Contract Administration

NextpowerFremont, CA, United States
Full-time

Nextpower Sales Support Manager-Contract Administration.The Nextpower Sales Support Manager-Contract Administration will be based in Fremont, CA.This position is responsible for ensuring that all s... Show more

Registered Nurse – Vaccination Support

Software Galaxy Systems, LLCFremont, California, United States
Full-time
Quick Apply

Job Title: Registered Nurse Vaccination Support.Location: Multiple Location in.Duration: 2+ Months Contractual job.To further discuss this opportunity, Please share your updated resume.The Nurse ... Show more

Customer Service Representative

Sticker Quicker DMV ExpressFremont, CA, US
$18.00 hourly
Full-time

Customer Service Representative.In this role,  new candidate will be responsible for processing registration and title transactions.Candidate will also verify that all documents are complete and ac... Show more

Customer Service/Sales

Home Depot (Retail)Fremont, CA, United States
$20.50 hourly
Full-time

Customer Service/Sales | Home Depot.Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance... Show more

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Sr. Product Manager, Customer Identity

Sr. Product Manager, Customer Identity

UrsusFremont, CA, United States
3 days ago
Job type
  • Full-time
Job description

Sr. Product Manager, Customer Identity

Our mission is to accelerate the world's transition to sustainable energy by bringing high-performance electric vehicles and sustainable energy products to market. This mission requires fast paced innovation and execution. We celebrate experimentation and unconventional thinking to find solutions to problems previously thought unsolvable. The Digital Products team is transforming how people purchase automotive and energy products.

Our team is composed of product managers, business analysts, UX designers, and full stack software engineers, working together to create elegant solutions to complex problems. We run lean, move quickly, and pride ourselves on accelerating our from start-up to scaled enterprise without losing our scrappy spirit.

This Product Manager will focus on delivering highly scalable experiences that focuses on our customer identity and data integrity.

Responsibilities:

  • Understand and lead customer account processes across our platforms for both personal and business accounts.
  • Coordinate with security, legal and authentication teams to build scalable but impactful solutions to improve customer experience in the identity management capacity
  • Deliver product vision, strategy, and roadmap to achieve goals
  • Work with engineering, UX and business stakeholders to deliver impactful efficiency, while also improving customer experience
  • Manage incoming operational escalations, analyze issues, and implement long term solutions through self-serve tools
  • Define and enhance KPIs in conjunction with analytics and stakeholder teams that educate business decision making
  • Prioritize between new features, architectural improvements, and operational excellence

Qualifications:

  • Degree in Engineering or Business, or equivalent in experience
  • Experience in Identity management services; experience in Business Identity Management is a plus
  • Experience in PII Data Master Management is a plus
  • Experience in having shipped customer facing products that delivered business impact
  • Strong analytical skills with ability to query data from various systems to solve problems
  • Ability to successfully work with cross range of teams including engineering, UX, legal, finance, sales and operations
  • Excellent written and verbal communications across technical and non-technical stakeholders

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate or annual salary only, unless otherwise stated. In addition to base compensation, full-time roles are eligible for Medical, Dental, Vision, Commuter and 401K benefits with company matching.