Comprehensive Corporate Benefits Package (Medical, Dental, PTO, 401K with match).Local Travel / mileage reimbursement.Install, repair, and maintain America Probing Systems and related peripherals.Per...Show moreLast updated: 18 days ago
Promoted
Customer Success Manager
petersonholdingSan Leandro, CA, US
Full-time
At Peterson, we partner with our customers to build the future.For over 85 years, our peoples' work has shaped the communities where we live, where we raise our families, and where we thrive.Peters...Show moreLast updated: 30+ days ago
Customer Service and Support Representative - II
Avidex Industries LLCFremont, CA, US
Full-time
Avidex stands as a leading force in the audiovisual and IT integration industry, celebrated for delivering cutting-edge solutions to a diverse clientele.
Our fundamental principles center on an unwa...Show moreLast updated: 30+ days ago
Promoted
EV Charger Technical Support Manager
Zerova TechFremont, CA, United States
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Zerova Technologies is a global leader in AC Level 2 and DC Level 3 EV...Show moreLast updated: 25 days ago
EV Charger Technical Support Manager
Zerova Technologies USA LLCFremont, CA, US
Full-time
EV Charger Technical Support Manager.Work Location : On-site only Fremont, California (No remote or hybrid options available).
Zerova Technologies is a global leader in AC Level 2 and DC Level 3 EV c...Show moreLast updated: 30+ days ago
Payroll and Customer Support Representative
WorklioSan Ramon, CA, US
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Customer Success Manager
BuildingPoint PacificSan Leandro, CA, United States
Full-time
BuildingPoint Pacific has a need for a Customer Success Manager based at our San Leandro, CA location.The Customer Success Manager directs the day-to-day operations of the customer success team foc...Show moreLast updated: 30+ days ago
Promoted
Immediate Openings – Telecom Customer Support Representative
SRO MarketingHayward, California, United States
Full-time
Our Telecom Customer Support Representative team’s mission is to deliver reliable, friendly, and personalized in-person customer service to drive awareness, education, and enrollment into our clien...Show moreLast updated: 2 days ago
Associate Customer Success Manager
Five9San Ramon, CA, US
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Join us in bringing joy to customer experience.Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.Living our values everyday...Show moreLast updated: 30+ days ago
Customer Support Assistant
Alphabe Insight IncHayward, CA, United States
Full-time
Next Coms Talk is a leading provider of communication solutions, dedicated to enhancing connectivity and efficiency for businesses of all sizes.
Our team is committed to delivering exceptional servi...Show moreLast updated: 30+ days ago
Promoted
Customer Manager
AcostaSan Ramon, CA, US
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Customer Support Representative
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Full-time
We are simplifying the telecommunications and consulting world.We pride ourselves on working with top-notch leading competitors and are looking for a Customer Support Representative to help grow th...Show moreLast updated: 30+ days ago
Customer Success Manager
PetersonSan Leandro, CA, United States
Full-time
It's your time, make it matter.At Peterson, we partner with our customers to build the future.For over 85 years, our peoples' work has shaped the communities where we live, where we raise our famil...Show moreLast updated: 30+ days ago
Promoted
Strategic Customer Success Manager
RidgelineSan Ramon, CA, US
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Product Manager, Customer Experience
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Store Customer Support (LP-04292)
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Full-time
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Promoted
Customer Support Representative
VirtualVocationsFremont, California, United States
Full-time
A company is looking for a Freelance Customer Support Representative for US hours.Key Responsibilities Triage, answer, and solve incoming customer requests Investigate and troubleshoot problems ...Show moreLast updated: 30+ days ago
Customer Manager
Acosta GroupSan Ramon, CA, United States
Full-time
Are you a dynamic professional with a passion for driving sales and market share growth? Join our team as a.Deliver principals' objectives, including volume and sales fundamentals such as merchandi...Show moreLast updated: 3 days ago
Customer Support Supervisor
TaskRabbitCalifornia, US
Remote
Full-time
Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-dos, such as furniture assembly, handyman work, moving help, and much more.At Taskrabb...Show moreLast updated: 30+ days ago
Install, repair, and maintain America Probing Systems and related peripherals.
Perform the installation of electrical, mechanical and communication interfaces between probers, manipulators, testers and network systems.
Perform PM on Probing Systems.
Perform basic prober repairs and communicate with the customer regarding status of installs / PM and repairs.
Communicate with customers regarding the current and future applications requirements and coordinate this information with the application engineering department.
Understand and communicate information relating to customer device trends and test strategies.
Complete detailed Field Service Reports (FSRs) and submit to management in a timely manner.
Document issues that cannot be resolved immediately at the customer site by using appropriate formal(i.e., New Enhancement Requests (NERs), Bug Reports).
Demonstrated project management skills, including the ability to initiate projects, coordinate resources, document and communicate status and goals, and direct a project to completion.
Ability to develop and maintain project tracking tools (Gantt charts, Issue tracking, etc.) for multiple project and customers simultaneously.
Learn how customer uses system in device development and manufacturing test to identify future enhancement opportunities.
Support Sales and Marketing teams by providing technical expertise, coordinating and performing product demos, and being present at trade shows for customer engagement purposes.
Ability to develop clear, concise technical documents for new products, procedures, and discoveries to help guide other engineers and customers.
Travel as required to perform these duties and to obtain training.