Customer support manager Jobs in Hayward, CA

Store Manager

Pay Range: $65000 - $120000 / year**

Sign-On Bonus Opportunity of up to $3,500*

Our Perks:

• Unlimited/Uncapped commission
• Lucrative incentive sales plans, bonuses and sales contests
• No Cold Calling- We have a high volume of inbound sales leads and walk in traffic
• Comprehensive paid training and licensing with continuous on-going training and mentorship
• Recognition culture
• Comprehensive Benefits package including medical, dental, vision and life insurance
• Retirement Plan: A 401K plan with a percentage of company-matched contributions
• Fitness: We reimburse up to $10 a month to an employee for their gym
• Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems at no cost
• Extra Perks: Access to disability, hospital indemnity, health advocate program, universal life, critical illness, and accident insurance plans. We even offer pet insurance

Our Company:

Confie and its family of companies - Freeway, Acceptance, Baja, Bluefire & others - is one of the largest privately held insurance brokers in the United States and has been ranked the #1 Personal Lines Leader by the Insurance Journal for the seventh straight year!. With over 800 retail store locations to choose from nationwide, we encourage you to take your career and income potential to new heights! We are proactively looking for bright, talented, and motivated individuals who are goal oriented and excited for career advancement. Come Grow With Us!

What You Will Do:

• Lead the sales team's daily performance and/or targets
• Expand business by proactively building relationships with existing customers to meet the agreed upon production and active customer goals
• Coach members of the sales team to deliver a standard of customer care consistently
• Oversee the sales team to achieve operational targets and monitoring performance
• Assists with any escalated customer service issues and/or questions that may arise
• Executes all aspects of Store Operational Excellence (SOE)

The Perfect Match:

• Personal Lines or Property and Casualty license preferred (but not required)
• Bilingual in English and Spanish preferred
• 2 or 4 year college degree or equivalent of experience/education
• Previous experience leading, coaching, and mentoring sales teams
• Understanding of fiduciary duty and maintaining high levels of integrity and ethics
• Ability to build relationships with sales customers
• Ambitious professional motivated by opportunity for advancement
• Excellent written and verbal communication skills

**The pay range disclosed reflects a good faith estimate of total compensation for full-time employees, at time of hire. This compensation package includes base pay, commission, bonuses, and all applicable incentives earned by employees. The pay range may be higher, or lower, based on geographical location. Actual earnings will vary based on individual performance, with the base pay and commission structure aligned to company policies and applicable pay transparency requirements.

As permitted by applicable law and from time-to-time, Confie may use a computer system that has elements of artificial intelligence to help make decisions about your employment, including recruitment, hiring, renewal of employment, or the terms and conditions of your employment. Employees with questions about Confie's use of these computer systems should contact Human Resources at talent@confie.com

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.