Customer support manager Jobs in Houston, TX
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Customer support manager • houston tx
Last updated: 8 hours ago
The Customer Support Engineer Manager's primary objective is to rapidly resolve technology issues that are reported.The position requires a hands-on technical leader who is responsible for deli...Show moreLast updated: 27 days ago
Join our dedicated team as a Customer Service Agent (CSA) where your main responsibility will be to ensure that our customers enjoy a seamless and pleasant air travel experience.We understand the c...Show moreLast updated: 5 days ago
Are you ready to be part of a leading global automotive company that designs, manufactures and distributes some of the most renowned vehicle brands? We are looking for fluent Dutch speakers to join...Show moreLast updated: 30+ days ago
Love New Home Construction & Customer Service? Do you thrive on juggling priorities, leading people, and solving problems before they even hit the surface?.
If you're the type who can keep a fast-mo...Show moreLast updated: 12 days ago
Join our growing team as a Customer Support Associate to provide excellent service to customers and team members, maintain accurate records and documentation, and assist with organizing, stocking, ...Show moreLast updated: 30+ days ago
OEM Customer Service Associate.Customer Service / Sales Support.We are looking for a dedicated.OEM Customer Service Associate.
This role involves assisting customers with inquiries, order processing...Show moreLast updated: 3 days ago
Labcorp is seeking a Customer Service Support Representative to join our team at in Houston, TX.This position will work with physician offices, hospital laboratories, patients and internal customer...Show moreLast updated: 10 days ago
Lonestar Equipment Solutions is a dynamic and rapidly growing organization.We are currently seeking an experienced and motivated Customer Support Supervisor to support the Rental Operations Manager...Show moreLast updated: 30+ days ago
Customer Support Representative.At Homebase, you'll join a team that's bold, fast-moving, and obsessed with helping small businesses thrive.
We build with empathy, act with urgency, and take big swi...Show moreLast updated: 23 days ago
Customer Support Representative.At Homebase, you'll join a team that's bold, fast-moving, and obsessed with helping small businesses thrive.
We build with empathy, act with urgency, and take big swi...Show moreLast updated: 12 days ago
Remote Customer Support Representative.OranjeBor Energie BV is a dynamic and innovative company specializing in the oil, energy, gas, and petrochemical sectors.
With a strong focus on crude oil dril...Show moreLast updated: 30+ days ago
The Customer Support Specialist will work under the Senior Customer Service Manager and is responsible for fostering strong relationships with our customers.
This individual will process sales and p...Show moreLast updated: 8 hours ago
We combine creativity with precision, delivering tailored solutions that empower our clients to stand out in competitive markets.
Elevare Branding is seeking a detail-oriented and client-focused.In ...Show moreLast updated: 1 day ago
Be part of the future! We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward.
We hope you will join our diverse team of top people y...Show moreLast updated: 2 days ago
Our client, a Global Medical Device Manufacturer, has an immediate opening for a Sr.Sales Support Specialist for a 12-month+ contract opportunity.
Our client offers results-driven people a place wh...Show moreLast updated: 5 days ago
Assist in day-to-day functioning of branch.Greet customers warmly and ascertain reason for visiting.Build relationships with contractors.
Answer all calls to Branch promptly and assist accordingly.D...Show moreLast updated: 7 days ago
Customer Support Representative.At eigital, we drive progress by enabling global organizations to stay ahead in an ever-changing technological, societal, and cultural landscape.We are dedicated to ...Show moreLast updated: 4 days ago
Customer Service Representative.Job Summary : We are growing and hiring Customer Service Representatives to manage incoming customer queries and field questions regarding policy information.You will...Show moreLast updated: 30+ days ago
Our focus is connecting motivated individuals with opportunities that offer flexibility, training, and performance-based growth — without cold calling or door-to-door sales.We partner with or...Show moreLast updated: 8 days ago
- Promoted
Customer Support Engineer Manager
Tait North AmericaHouston, TX, USFull-time
Customer Support Agent
TradeJobsWorkForceHouston, TX, United StatesFull-time
- Promoted
Dutch Customer Support
SpeakitHouston, TX, USFull-time
- Promoted
Customer Service & Support Manager
Wisenbaker Builder Services, Inc.Houston, TX, United StatesFull-time
- Promoted
Customer Support Associate
TradeJobsWorkforce77212 Houston, TX, USFull-time
- Promoted
Customer support specialist
Manuli Ryco USHouston, TX, USFull-time
Customer Service Support Representative
Laboratory Service IncHouston, TX, United StatesPart-time
- Promoted
Customer Support Supervisor
Lonestar Equipment SolutionsHouston, TX, USFull-time
- Promoted
Customer Support Representative (Hybrid)
HomebaseHouston, TX, USFull-time
Customer Support Representative (Hybrid)
Homebase LimitedHouston, TX, United StatesFull-time
- Promoted
Remote Customer Support Represemtative
Jobs for HumanityHouston, TX, USRemote
Full-time
- Promoted
- New!
Customer Support Specialist
VMC GroupHouston, TX, USFull-time
- Promoted
Customer Support Specialist
Elevare BrandingHouston, TX, USFull-time
- Promoted
HVAC Customer Support Coordinator
Johnson ControlsHouston, TX, USFull-time
Customer Support Specialist
iMPact Business Group, Inc.Houston, TX, USFull-time
- Promoted
Customer Support (35840)
Emser TileHouston, TX, USFull-time
Customer Support Representative
eatOS POS Inc.Houston, TX, United StatesFull-time
- Promoted
Customer Support Specialist
Volaris GroupHouston, TX, USFull-time
- Promoted
Remote Customer Support Specialist
Blue Ridge StaffingHouston, TX, USRemote
Full-time
The average salary range is between $ 54,000 and $ 101,316 year , with the average salary hovering around $ 54,000 year .
- private banker (from $ 79,000 to $ 437,500 year)
- emergency medicine physician (from $ 52,000 to $ 429,468 year)
- general surgeon (from $ 75,000 to $ 425,000 year)
- thoracic surgeon (from $ 50,000 to $ 417,243 year)
- medical recruiter (from $ 73,840 to $ 400,000 year)
- surgeon (from $ 44,850 to $ 400,000 year)
- diagnostic radiologist (from $ 200,000 to $ 397,500 year)
- chief medical officer (from $ 363,750 to $ 390,000 year)
- general surgery (from $ 83,655 to $ 355,000 year)
- orthopedic surgeon (from $ 81,000 to $ 342,998 year)
- Philadelphia, PA (from $ 73,736 to $ 195,000 year)
- Fremont, CA (from $ 72,500 to $ 171,000 year)
- Nashville, TN (from $ 51,200 to $ 167,312 year)
- Phoenix, AZ (from $ 92,248 to $ 164,450 year)
- Scottsdale, AZ (from $ 62,500 to $ 164,450 year)
- Baltimore, MD (from $ 83,640 to $ 156,600 year)
- San Jose, CA (from $ 67,240 to $ 154,954 year)
- San Francisco, CA (from $ 68,125 to $ 154,770 year)
- Richmond, CA (from $ 70,814 to $ 149,000 year)
- Orlando, FL (from $ 54,000 to $ 147,923 year)
The average salary range is between $ 56,412 and $ 134,988 year , with the average salary hovering around $ 80,000 year .
Customer Support Engineer Manager
Tait North AmericaHouston, TX, US27 days ago
Job type
- Full-time
Job descriptionHelp with troubleshooting items with staff and other departments as needed. Manage and work with cross-team projects. Effectively lead team efforts and integrate the skills and strengths of individuals within team for project and organizational success. Establishes and manages a team with all the relevant disciplines and operational staff, including team building and counterpart identification with various departments and partners. Develops a detailed implementation plan in line with the agreed scope and resources. Oversees development of a monitoring and evaluation plan for the successive phases of the project to capture project performance and results. Other duties as assigned. Management reserves the right to assign or reassign duties and responsibilities at any time. Accomplish department / division objectives by supervising employees and monitoring their progress and performance. Maintain departmental staffing by recruiting, selecting, orienting, and training employees and developing personal growth opportunities. Develop employees within their roles via coaching, counseling, and disciplining employees. Conduct regular check-ins with all direct reports to monitor performance, track progress on the completion of work duties and responsibilities and discuss successes and challenges. Maintain safe and healthy work environment by establishing and enforcing organization standards and adhering to legal regulations. Supports the Director, Information Security & Support by advising on program management, organizational development, pre-service education, in-service training, capacity building, and collaboration among Government, partners, and stakeholders. Establishes and manages a team with all the relevant disciplines and operational staff, including team building and counterpart identification with various departments and partners. Develops a detailed implementation plan in line with the agreed scope and resources. Oversees development of a monitoring and evaluation plan for the successive phases of the project to capture project performance and results. Bachelors in a related technical field or equivalent work experience At least 5 years' experience in senior technical lead or managerial role Prefer at least 3 year's experience with Land Mobile Radio equipment, trunking systems and simulcast systems A highly developed practical knowledge of radio systems, including RF system design and installation. Software skills or aptitude in this field including an understanding of Linux based operating systems Experience with Helix or Jira a plus Strong understanding of systems interoperability and heterogeny. Strong organisational and leadership ability. Project Planning and project management skills Highly developed customer service and diplomacy skills Aptitude to deal confidently / persuasively with customers. Flexibility and willingness to tackle any task Ability to travel when needed
Job Description
Job Description
Scope of Role
The Customer Support Engineer Manager's primary objective is to rapidly resolve technology issues that are reported. The position requires a hands-on technical leader who is responsible for delivering a world class support experience for customers and in-house stakeholders. The manager is expected get into the weeds with complex technical issues while thinking about the big picture. Additionally, this manager has strong leadership and communication skills which lead to their team to exceeding performance expectations. This is an on-site / in office role located in Houston, TX.
Functional Outcomes
Manage Customer Support Operations
- Deliver frontline technical support for customers, dealers and partners.
- Foster positive end-user relationships and drive customer satisfaction.
- Promote continuous improvement of Tier 1 and Tier 2 support, desktop administration, and telecom delivery for all stakeholders.
- Monitoring ticket volume and performance metrics while supporting the team in exceeding expectations, including corrective action if necessary.
- Gather and report operational metrics, accomplishments, and priorities for weekly leadership meeting(s).
- Adhere to and improve Tait standards.
- Analyze the business requirements to improve customer experience.
- Successful delivery of services and projects supporting the business both on time and within budget through proactive team management and leadership.
- Escalation and resolution of software issues to the information systems / development team.
- Escalation and resolution of third-party software / systems issues by the support team.
- Define team goals and lead staff to achieving desired results, and while being accountable for team performance.
- Collect feedback to determine patterns and issues such that they can be resolved, or FAQs can be provided to customer to ease in troubleshooting.
- Develop and maintain Technical Support / knowledge base.
- Participate in trade shows and other events.
Teamwork
Employee Supervision
Technical Leadership
Specific Expertise
Job Posted by ApplicantPro