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Customer support manager Jobs in Houston, TX

Last updated: 21 hours ago
  • Promoted
Customer Support Specialist

Customer Support Specialist

ARES CorporationHouston, TX, US
Full-time
The IT Customer Support Specialist plays a critical role by directly supporting all HSFTIC team members for IT services, employing a high degree of customer service, technical expertise, and respon...Show moreLast updated: 30+ days ago
  • Promoted
Customer Support Representative

Customer Support Representative

Transco Railway Products IncHouston, TX, United States
Full-time
We have earned the reputation for honesty, integrity, and superior quality which has allowed us to establish a committed customer base. Transco is part of Marmon - a strong, growing, global organiza...Show moreLast updated: 1 day ago
  • Promoted
Customer Support Representative-Remote

Customer Support Representative-Remote

Navigate New HorizonsHouston, TX, United States
Remote
Full-time +1
Customer Support Representative ,.They may work in airline ticketing, hotel reservations, cruising or other areas of travel. If you love helping people and have a knack for providing exceptional cus...Show moreLast updated: 7 days ago
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Field Engineer, Customer Support

Field Engineer, Customer Support

BEUMER GroupHouston, TX, US
Full-time
BEUMER Group is an international manufacturing leader in intralogistics in the fields of conveying, loading, palletising, packaging, sortation and distribution technology.BEUMER Group offers the ri...Show moreLast updated: 14 days ago
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Customer Service Support Level 2

Customer Service Support Level 2

Hire TalentHouston, TX, United States
Full-time
Under general supervision, edit, analyze and interpret moderately complex incoming orders for a wide scope of product lines from customers, sales representatives and distributors to clarify termino...Show moreLast updated: 1 day ago
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Manager, Product Support

Manager, Product Support

RelativityHouston, TX, United States
$93,000.00–$140,000.00 yearly
As a Product Support Manager, you will be responsible for providing Technical, Policy, and Procedure guidance to your teams. The Support Manager should have intimate knowledge of all Product Support...Show moreLast updated: 11 days ago
  • Promoted
Customer Assurance Manager : HVAC Technical Support

Customer Assurance Manager : HVAC Technical Support

Robert Madden IndustriesAustin, Texas Metropolitan Area, United States
Full-time
Carrier, Bryant, Payne, and Day and Night equipment alongside a generous line of parts and supplies.After 43 years in business, the company has 21 locations across the state of Texas.The company is...Show moreLast updated: 4 days ago
  • Promoted
Customer Support Specialist

Customer Support Specialist

ARESHouston, TX, United States
Full-time
The IT Customer Support Specialist plays a critical role by directly supporting all HSFTIC team members for IT services, employing a high degree of customer service, technical expertise, and respon...Show moreLast updated: 29 days ago
  • Promoted
Customer Support Associate

Customer Support Associate

Insight GlobalHouston, TX, United States
$18.00–$19.00 hourly
Full-time
Sales & Customer Support Agent.Basic computer skills - Understanding of Microsoft Office Suite.Customer Service experience and / or Sales experience. Organized, reliable, & meet deadlines.Strong writt...Show moreLast updated: 23 hours ago
  • Promoted
Customer Support Representative

Customer Support Representative

Marmon Holdings, Inc.Houston, TX, United States
$40,000.00–$60,000.00 yearly
Full-time
As a part of the global industrial organization Marmon Holdings-which is backed by Berkshire Hathaway-you'll be doing things that matter, leading at every level, and winning a better way.We're comm...Show moreLast updated: 8 days ago
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Customer Support Specialist

Customer Support Specialist

FreshByte SoftwareHouston, TX, United States
Full-time
FreshByte Software is a fully integrated Windows-based software solution for wholesale food distributors, importers, and manufacturers located in Houston, TX. The software provides instant inventory...Show moreLast updated: 22 days ago
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Customer Support Representative (CSR)

Customer Support Representative (CSR)

Aeon Specialized ConsultingHouston, TX, United States
Full-time
Our team is dedicated to providing exceptional customer experiences and building long-lasting relationships with our clients. We’re passionate about problem-solving and ensuring our customers receiv...Show moreLast updated: 1 day ago
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Customer Support Specialist

Customer Support Specialist

TAS Realty GroupHouston, Texas, USA
$24.00–$26.00 hourly
Full-time
Join the dynamic team at TAS Realty Group as a Customer Support Specialist where you will play an integral role in delivering exceptional service to our clients. Located in the thriving Houston Metr...Show moreLast updated: 21 days ago
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Customer Support Representative

Customer Support Representative

Mahindra Ag North AmericaHouston, TX, United States
Full-time
The Customer Support Representative will provide best in class customer support, to end-users and dealers, for all in-bound customer satisfaction concerns. Offering guidance, clear communication and...Show moreLast updated: 16 days ago
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ReStore Customer Support Associate

ReStore Customer Support Associate

Houston HabitatHouston, TX, United States
$15.00 hourly
Full-time
About Houston Habitat for Humanity.Committed to a world where everyone has a decent place to live, Houston Habitat for Humanity's work includes new home construction, home rehabilitation and disast...Show moreLast updated: 30+ days ago
  • Promoted
Customer Support Representative (CSR)

Customer Support Representative (CSR)

Diamond AdvanEdgeHouston, TX, United States
Full-time
We are committed to employee satisfaction and driving the success of our business.We focus on talent, passion, and culture. We are the leading industry in sales, marketing, and customer satisfaction...Show moreLast updated: 1 day ago
  • Promoted
  • New!
Customer Support Specialist

Customer Support Specialist

Teleperformance-Turbo TaxSouthside Place, TX, US
Full-time
GigCX Marketplace is partnering with Teleperformance TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers’ positive ...Show moreLast updated: 21 hours ago
  • Promoted
Customer Success Manager

Customer Success Manager

GeoSpark AnalyticsHouston, TX, United States
Full-time
Seerist stands at the forefront of threat and risk intelligence, seamlessly fusing state-of-the-art AI technology with expert human analysis in a cloud-based platform. Our mission is rooted in provi...Show moreLast updated: 1 day ago
Customer Support Specialist

Customer Support Specialist

ARES CorporationHouston, TX, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

The IT Customer Support Specialist plays a critical role by directly supporting all HSFTIC team members for IT services, employing a high degree of customer service, technical expertise, and responsiveness.

Responsibilities :

  • Monitor the on-call IT phone and email inbox to provide support
  • Submit tickets based on requests and coordinate with project owners for issue resolution.
  • Perform system administration on a variety of IT support resources, including account management, software configuration, data process maintenance, and other tasks.
  • Maintain procedures and documentation necessary for IT processes and issue resolution.
  • Review IT resource outage notices and distribute impacts to IT community.
  • Maintain situational awareness of IT operations and coordinate IT activities to accommodate support schedules.
  • Research and answer IT-related user questions.
  • Actively participate in team projects.
  • Perform all other assigned duties.

Minimum Requirements :

  • Strong technical skills and ability to learn new environments and processes quickly.
  • Excellent communication (both verbal and written) and interpersonal skills. Must be able to communicate clearly and concisely to customers and management.
  • Strong organizational skills, attention to detail and excellent follow-through skills.
  • Experience working individually and actively participating on integrated teams.
  • Candidate should have experience with Windows and Mac support.
  • Preferred Requirements :

  • Experience in a customer support, help desk, or application support position. Experience should include developing and following I.T. procedures and / or work instructions.
  • Education :

  • BA / BS degree in the appropriate discipline from an accredited college or university, or equivalent experience.or
  • BA / BS degree in the appropriate discipline from an accredited college or university or equivalent experience plus, five (5) years of IT experience.
  • Company Benefits :

    ARES offers a competitive compensation and benefit package. Full time employees may participate in :

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • HSA / FSA Accounts
  • Life & Disability Insurance
  • Critical Illness & Accident Insurance
  • ESOP
  • 401(k) Plan
  • Paid Time Off & Holidays
  • ARES is an EEO / AA / Disability / Vets Employer and complies with E-Verify.

    ARES shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sexual orientation, gender identity, national origin, disability or veteran status.