Customer support manager • huntsville al
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The average salary range is between $ 56,412 and $ 134,988 year , with the average salary hovering around $ 80,000 year .
Avion Solutions Inc., an employee-owned company, is seeking candidates for a Support Analyst to support the Missile Defense Agency (MDA). This position is located in Huntsville, AL.
Job Responsibilities/Duties:
Provide full-time Systems Engineering and Technical Assistance (SETA) support to government program offices.
Plan, organize, and lead meetings, including preparing agendas, facilitating discussions, and documenting minutes and action items.
Develop high-quality presentations, briefings, and other documents for various audiences using Microsoft PowerPoint.
Maintain a thorough understanding of and familiarity with classification marking guidance and procedures to ensure all materials are handled and marked appropriately.
Analyze program data, support strategic planning efforts, and provide actionable recommendations to leadership.
Serve as a liaison between technical teams and program management to ensure clear communication and alignment.
Other duties as assigned.
Required Experience:
Bachelor's degree and a minimum of seven years of relevant experience.
Demonstrated expertise in Microsoft Office Suite, especially PowerPoint, Word, and Excel.
Exceptional written and oral communication skills, with experience briefing government personnel.
Proven experience running and facilitating meetings.
Ability to think critically and act decisively in a fast-paced environment.
Demonstrated resilience and the ability to perform effectively under pressure.
Must be a self-starter, adept at managing multiple tasks in a dynamic environment, and comfortable interfacing with senior-level government clients.
Must be a U.S. citizen and have an active DoD Secret Security Clearance.
Must be able to travel up to 25% of the time, primarily CONUS.
Preferred Qualifications:
Familiarity with the Missile Defense Agency (MDA) or similar DoD organizations.
Experience working in a fast-paced government contracting environment.
Top Secret/SCI clearance is highly desired.
Equal Opportunity: Avion Solutions, Inc. reaffirms its belief in equal employment opportunity for all employees and applicants. Avion Solutions, Inc. is an Equal Employment Opportunity Employer and a VEVRAA-governed Federal Contractor that affords equal employment opportunity to protected veterans and people with disabilities. Avion Solutions, Inc. provides all employees and job applicants equal employment opportunities in hiring and promotion without regard to age, sex, sexual orientation, marital status, race, religion, color, veteran status, genetic information, physical or mental disability, national origin, or any other reason prohibited by law.
