Customer support manager • jacksonville fl
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The average salary range is between $ 39,686 and $ 68,250 year , with the average salary hovering around $ 53,968 year .
The average salary range is between $ 56,412 and $ 134,988 year , with the average salary hovering around $ 80,000 year .
Customer Support Specialist
Location: Jacksonville, FL
Employment Type: Full-Time
Compensation: $23–$30/hr + quarterly performance based bonuses.
Make a real difference in people’s lives — bring your people skills, and we’ll provide the training.
Serenity is looking for Customer Support Specialists who enjoy helping others and creating positive, supportive experiences. This role is ideal for individuals coming from customer service, hospitality, retail, education, or other people-focused roles who thrive on building trust and helping others feel comfortable and supported.
💡 No specialized experience required. We provide full paid training so you feel confident in your role.
About the Role
As a Customer Support Specialist, you’ll work directly with individuals participating in a structured program designed to help them build positive habits, stay motivated, and make meaningful progress.
You’ll be a reliable point of contact who helps ensure each person’s experience is smooth, supportive, and encouraging from start to finish.
What You’ll Be Doing
Who We’re Looking For
We care more about your ability to connect with people than your previous industry experience.
This role is a great fit if you’ve worked in:
If you enjoy helping others feel comfortable, encouraged, and motivated, you’ll likely thrive in this role.
Requirements
Why Join Serenity?
At Serenity, your work has a real impact. You’ll be part of a team that focuses on growth, positivity, and helping others move forward.
Benefits Include
About Serenity
Serenity is a growing organization focused on helping individuals make meaningful progress through innovative tools, structured programs, and a people-first approach. Our team is committed to creating supportive experiences that empower people to build confidence, develop positive habits, and achieve lasting change.
Serenity is an Equal Opportunity Employer. All qualified applicants are encouraged to apply.
