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Customer support manager Jobs in McKinney, TX

Last updated: 16 hours ago
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MANAGER, CUSTOMER EXPERIENCE

MANAGER, CUSTOMER EXPERIENCE

CoreLogicTX, United States
$53,200.00–$72,000.00 yearly
Full-time
At CoreLogic, we are driven by a single mission-to make the property industry faster, smarter, and more people-centric.CoreLogic is the trusted source for property intelligence, with unmatched prec...Show moreLast updated: 16 hours ago
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CUSTOMER EXPERIENCE MANAGER

CUSTOMER EXPERIENCE MANAGER

Michaels Stores, Inc.TX, United States
Full-time
Store - DFW-FRISCO, TX - Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes.Maintain store reco...Show moreLast updated: 16 hours ago
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Customer Support Associate - Work from Home

Customer Support Associate - Work from Home

TurboTaxMcKinney, Texas
Turbo Bonus Boost : Enjoy the bonus from April 9th through 15th.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday. TurboTax is looking 2000+ p...Show moreLast updated: 30+ days ago
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Customer Support Specialist - Remote (Allen, TX Area)

Customer Support Specialist - Remote (Allen, TX Area)

ExperianAllen, TX, United States
Remote
Full-time
Experian is a global data and technology company, powering opportunities for people and businesses around the world.We help to redefine lending practices, uncover and prevent fraud, simplify health...Show moreLast updated: 4 days ago
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Customer Assurance Manager : HVAC Technical Support

Customer Assurance Manager : HVAC Technical Support

Robert Madden IndustriesAustin, Texas Metropolitan Area, United States
Full-time
Carrier, Bryant, Payne, and Day and Night equipment alongside a generous line of parts and supplies.After 43 years in business, the company has 21 locations across the state of Texas.The company is...Show moreLast updated: 2 days ago
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NAM CUSTOMER SUPPORT LEADER

NAM CUSTOMER SUPPORT LEADER

Schneider ElectricTX, United States
$139,000.00–$208,000.00 yearly
Full-time
The compensation range for this full-time position applies to candidates located within the United States.Our salary ranges are determined by reviewing roles of similar responsibility and level.Wit...Show moreLast updated: 16 hours ago
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CUSTOMER EXPERIENCE MANAGER

CUSTOMER EXPERIENCE MANAGER

Home DepotTX, United States
Full-time
Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service, department readiness, and...Show moreLast updated: 16 hours ago
Customer Site Warehouse Support

Customer Site Warehouse Support

FastenalAllen, TX
Find your future at Fastenal! Our distribution center is hiring energetic, team oriented individuals to work in our fast pace warehouse! Fastenal Company is committed to environmental protection an...Show moreLast updated: 30+ days ago
Manager, Support

Manager, Support

Favor DeliveryTexas
Full-time
We’re excited to add a Support Manager to our Support team at Favor.The Favor Support team oversees the overall Favor experience to ensure the highest level of service for each order.When things do...Show moreLast updated: 30+ days ago
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CUSTOMER ENGAGEMENT MANAGER

CUSTOMER ENGAGEMENT MANAGER

PetSmartMcKinney, TX, United States
Full-time
Just like we're there for pets at every stage of their lives, we'll be with you at every stage of your career, too.With PetSmart, you will have opportunities to : Gain experience in a different busin...Show moreLast updated: 16 hours ago
French Canadian Customer Support

French Canadian Customer Support

Bread FinancialTexas, United States of America
Remote
Full-time
Every career journey is personal.That's why we empower you with the tools and support to create your own success story.The Customer Support Associate will provide best-in-class support to our custo...Show moreLast updated: 30+ days ago
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MANAGER, CUSTOMER SUCCESS BDM

MANAGER, CUSTOMER SUCCESS BDM

Altice USA Inc.TX, United States
Full-time
Plano, TX, US, 75024 Tyler, TX, US, 75701.Are you looking to Optimize your life? Start your exciting path to a rewarding career today!. We are Optimum, a leader in the fast-paced world of connectivi...Show moreLast updated: 16 hours ago
Customer Support Specialist

Customer Support Specialist

AlohaMcKinney, Texas, United States
$34.00 hourly
Full-time
We're proud to say that Aloha has been on the INC 5000 list for five consecutive years (2020-2024) We're a leading SaaS health-tech company dedicated to providing innovative solutions that elevate ...Show moreLast updated: 30+ days ago
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CUSTOMER SUPPORT SPECIALIST

CUSTOMER SUPPORT SPECIALIST

Teleperformance-Turbo TaxTX, United States
Full-time
GigCX Marketplace is partnering with Teleperformance TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers' positive experiences...Show moreLast updated: 16 hours ago
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CUSTOMER EXPERIENCE MANAGER

CUSTOMER EXPERIENCE MANAGER

The Home Depot, Inc.TX, United States
Full-time
Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service, department readiness, and...Show moreLast updated: 16 hours ago
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JR. CUSTOMER SUCCESS MANAGER

JR. CUSTOMER SUCCESS MANAGER

Record360TX, United States
$60,000.00–$70,000.00 yearly
Full-time
Junior Customer Success manager.We believe that every person deserves simple technology tools that just work.Our mission is to help businesses feel confident sharing high value assets (i.We aspire ...Show moreLast updated: 16 hours ago
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MANAGER, CUSTOMER SUCCESS

MANAGER, CUSTOMER SUCCESS

MongoDBTX, United States
$113,000.00–$222,000.00 yearly
Full-time
MongoDB's mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and...Show moreLast updated: 16 hours ago
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SALES & CUSTOMER SUPPORT SPECIALIST

SALES & CUSTOMER SUPPORT SPECIALIST

Alpha MarketingTX, United States
Full-time
We’re passionate about problem-solving and ensuring our clients and their customers receive support that’s timely, helpful, and knowledgeable. As an Entry Level Sales & Customer Support Specialist, ...Show moreLast updated: 16 hours ago
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CUSTOMER EXPERIENCE MANAGER

CUSTOMER EXPERIENCE MANAGER

MIKTX, United States
Full-time
Store - DFW-FRISCO, TX - Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes.Maintain store reco...Show moreLast updated: 16 hours ago
MANAGER, CUSTOMER EXPERIENCE

MANAGER, CUSTOMER EXPERIENCE

CoreLogicTX, United States
16 hours ago
Salary
$53,200.00–$72,000.00 yearly
Job type
  • Full-time
Job description

At CoreLogic, we are driven by a single mission-to make the property industry faster, smarter, and more people-centric. CoreLogic is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society.

CoreLogic is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At CoreLogic, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities that better serve the property industry.

Job Description :

  • Bachelor's degree preferred or equivalent 5+ years of relevant work experience
  • 4+ years of related experience with a background in real estate / mortgage-escrow / quality auditing with 3 years of leadership experience
  • Proven ability to lead teams in a fast-paced, client-centric, results-oriented culture
  • Exceptional leadership skills, including team-building and emotional intelligence
  • Demonstrated ability to motivate and to manage change effectively
  • Strong interpersonal, negotiation, and conflict resolution skills
  • Excellent written and oral communication skills
  • Excellent planning and organizational abilities
  • Experience managing and / or interacting with distributed teams. Ability to organize and coordinate with stakeholders across multiple functions and geographic locations

Job Qualifications :

  • Plan, organize, and direct workflow
  • Train and lead staff in all departmental operations, processes, procedures and requirements
  • Drive and coordinate effective Production and Quality Control as well as issue resolution
  • Collaborate with both internal and external teams to facilitate a seamless client experience
  • Foster a high-energy, client-centric operation based on accountability and engagement
  • Develop and measure key performance indicators at both team and individual level to gauge and enhance operational effectiveness
  • Maintain a culture of continuous improvement and professional development
  • Provide operational agility, including cross-training and business continuity
  • Manage the client relationship including adhering to Service Level Agreements and maintain above average work quality
  • One-on-one coaching, counseling and training of CCRs.
  • Interviewing and selection of new employees. Communicating departmental initiatives and priorities to the team.
  • Monitor quality of calls and provide written feedback associates. Address training needs with employees as necessary.
  • Provide overflow coverage assistance with Contact Center Supervisors.
  • Manage resolution of escalated calls.
  • Annual Pay Range : 53,200 - 72,000 USD

    CoreLogic benefits information can be found here : http : / / www.yourcorebenefits.com / . Qualifications, locations and experience of the individual ultimately selected for the position may impact the final actual offered compensation, which may vary from any posted range.

    CoreLogic is an Equal Opportunity employer committed to attracting and retaining the best-qualified people available, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability or status as a veteran of the Armed Forces, or any other basis protected by federal, state or local law. CoreLogic maintains a Drug-Free Workplace.

    CoreLogic is fully committed to a work environment that embraces everyone's unique contributions, experiences and values. We offer an empowered work environment that encourages creativity, initiative and professional growth and provides a competitive salary and benefits package. We are better together when we support and recognize our differences.

    Please apply on our website for consideration.

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