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Customer support manager Jobs in Newark, NJ

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Customer support manager • newark nj

Last updated: 1 day ago
Customer Support

Customer Support

Empowered HospitalityNew York, NY, United States
Full-time
Support HR Consultants, who act as Team Leads for 2-3 E|H clients.Edit and update key HR documents.Deliver polished final product on or before deadline. Research HR or legal policies where clarifica...Show moreLast updated: 30+ days ago
  • Promoted
Talent Manager (Administrative & Customer Support)

Talent Manager (Administrative & Customer Support)

New Jersey StaffingJersey City, NJ, US
Full-time
Talent Manager (Administrative & Customer Support).Our Talent Managers work in a team environment and have responsibility for negotiating and developing business with new and current clients.Talent...Show moreLast updated: 15 days ago
Head of Customer Support

Head of Customer Support

Pulse GamesNew York, NY, US
Full-time
We create mobile games that are fun, visually engaging, and built around exciting challenges.Our skill-based games recognize true talent by rewarding quick thinking and smart strategy.Everything we...Show moreLast updated: 30+ days ago
Customer Support Representative

Customer Support Representative

X2FNewark, NJ, United States
Full-time
About the job Customer Support Representative.Customer Support Representative Remote (U.Are you the kind of person who.Can turn a frustrated customer into a fan with just one email?.Thinks Hold mus...Show moreLast updated: 25 days ago
  • Promoted
Customer Support Specialist

Customer Support Specialist

Barnes & NobleClifton, NJ, US
Full-time
Barnes & Noble is the world's largest retail bookseller and the leading retailer of content, digital media, and educational products. We operate over 600 Barnes & Noble bookstores in 50 states and o...Show moreLast updated: 13 days ago
Director, Customer Support

Director, Customer Support

OrderNew York, NY, US
Full-time
B2B Ecommerce Platform that simplifies purchasing.Our strength has always been our unique edge : transforming how businesses connect with vendors through our marketplace.We're not just improving...Show moreLast updated: 30+ days ago
Customer Support Agent

Customer Support Agent

Relo MetricsNew York, NY, United States
Full-time
Since day one, the Relo Metrics team has pushed past traditional boundaries in the sports sponsorship arena to ensure our clients are always a step ahead through innovative, intuitive data solution...Show moreLast updated: 1 day ago
Customer Support

Customer Support

Manatal Tech Team Account (Production)New York, New York, United States
Full-time
Respond to customer queries in a timely and accurate way, via phone, email or chat.Identify customer needs and help customers use specific features. Analyze and report product malfunctions (for exam...Show moreLast updated: 15 days ago
  • Promoted
Technical Customer Support Specialist

Technical Customer Support Specialist

New York State Psychiatry InstituteNew York, NY, US
Full-time
Technical Customer Support Specialist / h2pThe Research Foundation for Mental Hygiene is seeking a qualified candidate to fill a full-time Technical Customer Support Specialist position for the Cente...Show moreLast updated: 12 days ago
Call Center / Customer Support

Call Center / Customer Support

Express Employment Professionals DefunctNew York, NY, United States
Full-time
Express Employment Professionals - Brooklyn, NY.Call Center / Customer Support Representative.The ideal candidate will have excellent communication skills, a friendly demeanor, and a passion for he...Show moreLast updated: 30+ days ago
  • Promoted
Customer Support Team Lead

Customer Support Team Lead

BoulevardNew York, NY, US
Full-time
Welcome to Boulevard, the first and only client experience platform for appointment-based, self-care businesses.Our mission is to empower our customers to provide their clients with the magical mom...Show moreLast updated: 14 days ago
Customer Support Manager

Customer Support Manager

VirtualVocationsNewark, New Jersey, United States
Full-time
A company is looking for a Manager of Customer Support.Key Responsibilities Close out aging cases and develop a triage method for case assignments within the first 30 days Streamline support cas...Show moreLast updated: 30+ days ago
Director, Customer Support

Director, Customer Support

AdonisNew York City, New York, USA
Full-time
Adonis is the leading AI Orchestration platform for healthcare payments purpose-built for healthcare organizations seeking to transform their revenue operations. Adonis is headquartered in New York ...Show moreLast updated: 8 days ago
  • Promoted
Customer Support Lead

Customer Support Lead

venncityNew York, NY, US
Full-time
Venn is a fast-growing technology company transforming the relationship between renters and multifamily operators.Our platform seamlessly connects every aspect of apartment livingrent payments, eve...Show moreLast updated: 14 days ago
  • Promoted
Director, Customer Support

Director, Customer Support

Adonis.ioNew York, NY, US
Full-time
Adonis is the leading AI Orchestration platform for healthcare payments, purpose-built for healthcare organizations seeking to transform their revenue operations. Adonis is headquartered in New York...Show moreLast updated: 12 days ago
Customer Support Representative

Customer Support Representative

CurbWasteNew York, NY, US
Full-time
This is an amazing opportunity for a Customer Support Representative to join our Customer Experience Team.In this role, you will get to work directly with our founding team to deliver the most valu...Show moreLast updated: 30+ days ago
  • Promoted
Customer Support Specialist

Customer Support Specialist

TradeJobsWorkforce10005 New York, NY, US
Full-time
As a Customer Support Specialist, you will be responsible for providing exceptional service and support to customers, including : respond to customer inquiries via phone & in person.Finance to provi...Show moreLast updated: 30+ days ago
Customer Support Agent

Customer Support Agent

P4PNew York, NY, US
Full-time
Candidate MUST be bilingual Spanish.We are seeking a customer-focused and detail-oriented.Earned Wage Access (EWA) platform. This role is responsible for assisting employees and employer clients wit...Show moreLast updated: 30+ days ago
Customer Support Lead

Customer Support Lead

Venn-CorpNew York, NY, United States
Full-time
Venn is a fast-growing technology company transforming the relationship between renters and multifamily operators.Our platform seamlessly connects every aspect of apartment living-rent payments, ev...Show moreLast updated: 30+ days ago
People also ask
Customer Support

Customer Support

Empowered HospitalityNew York, NY, United States
30+ days ago
Job type
  • Full-time
Job description

Responsibilities

CLIENT WORK

  • Support HR Consultants, who act as Team Leads for 2-3 E|H clients
  • Edit and update key HR documents
  • Deliver polished final product on or before deadline
  • Research HR or legal policies where clarification is needed
  • Continually pursue own education regarding new concepts, policies or legislation
  • Apply meticulous attention to detail; Bring ownership mentality to our clients' risk
  • Prepare templates and questionnaires for documents, as needed
  • Prepare training materials, presentations, and other supporting visual resources consistent with Empowered Hospitality branding
  • Support reporting and statistical analysis of E|H by building and generating reports, analyzing reports, suggesting means of collecting and analyzing data to meet client needs
  • Perform comparative analysis of benefit programs, HRIS platforms, Payroll providers, LMS, and other hospitality systems
  • Administer weekly hours tracking and reporting, and associated tasks
  • Contribute to overall organization of E|H document storage, systems and tools

Support new client onboarding process by :

  • Assist with New Client Checklist
  • Conduct hands-on audits, including I-9 forms, employee documents, legal postings, wage & hour compliance, and other compliance topics, as directed
  • Scan employee files into storage platform
  • Skills & Requirements Qualifications