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Customer support manager Jobs in Provo, UT

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Customer support manager • provo ut

Last updated: 3 days ago
  • Promoted
Customer Marketing Manager

Customer Marketing Manager

RentableProvo, UT, US
Full-time
We're Changing the Rentals Industry.We're a profitable, growth-stage company building industry-leading martech and data products for the rentals industry. While originally known for building and ope...Show moreLast updated: 30+ days ago
  • Promoted
Senior Customer Success Manager

Senior Customer Success Manager

ApolloProvo, UT, US
Full-time
At Apollo GraphQL, were revolutionizing GraphQL API orchestration, empowering organizations to innovate faster and rapidly deliver seamless experiences with lower risk. Our mission is to make applic...Show moreLast updated: 30+ days ago
Customer Support Rep

Customer Support Rep

SecurityMetricsOrem, UT, US
Part-time
Salary : up to $16 / HR (DOE), plus performance bonus up to $400 per pay period.Come work for a company that cares about you and your career. Do you like tech but you are not sure what type of job suit...Show moreLast updated: 30+ days ago
  • Promoted
Email Customer Support Representative

Email Customer Support Representative

FoundeverOrem, UT, US
Full-time
Email Customer Support Representative.Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference. Foundever is looking for highly motivated and resourceful in...Show moreLast updated: 30+ days ago
Email Customer Support Specialist

Email Customer Support Specialist

SitelOrem, Utah, US
Full-time
Email Customer Support Specialist.Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference. Foundever is looking for highly motivated and resourceful indivi...Show moreLast updated: 3 days ago
Customer Support Specialist

Customer Support Specialist

Peak LivingPleasant Grove, UT, USA
Full-time
Peak Living is currently seeking a Customer Support Specialist to join our growing team!.At Peak Living, our employees love where they work. We are a full-service real estate management company with...Show moreLast updated: 30+ days ago
Customer Support Technician

Customer Support Technician

CD Newco LLC d / b / a Curve DentalProvo, Utah, United States, 84606
Full-time
Flex is an innovative and quickly growing software company that focuses on providing a great product and exceptional support and service. Flex's Software works directly with Dental Companies located...Show moreLast updated: 30+ days ago
  • Promoted
Trilingual Customer Support Agent - Remote (ENG +SPA +RUS)

Trilingual Customer Support Agent - Remote (ENG +SPA +RUS)

HOS247Provo, UT, US
Remote
Full-time
Trilingual Customer Support Agent - Remote (ENG +SPA +RUS).This is a full-time remote (work-from-home) Customer Support Agent position. In this role, you will be part of our customer support team, p...Show moreLast updated: 30+ days ago
  • Promoted
Customer Success Manager

Customer Success Manager

InfiterraProvo, UT, US
Full-time
Join Our Mission To Grow And Transform The Subscription Economy.Infiterra's B2B SaaS platform helps IT Distributors and Managed Service Providers (MSPs) automate and grow their subscription busines...Show moreLast updated: 30+ days ago
  • Promoted
Senior Customer Success Manager - Life Sciences

Senior Customer Success Manager - Life Sciences

DocMatterProvo, UT, US
Full-time
DocMatter is an ambitious, growth-stage company that is changing the face of collaboration for the medical community and is hiring exceptional individuals that want to contribute to that mission.We...Show moreLast updated: 30+ days ago
Customer Support, Manager

Customer Support, Manager

AngelProvo, UT, United States
Full-time
Angel is the home of stories that amplify light.Through its platform, thousands of "Angel" investors choose which titles will be created, funded, and distributed. Angel allows creators and audiences...Show moreLast updated: 5 days ago
  • Promoted
Customer Success Manager

Customer Success Manager

ThomasProvo, UT, US
Bij Thomas stellen we ons een wereld voor met grenzeloos menselijk potentieel, waar mensen zichzelf overtreffen door zelfbewustzijn en authentieke verbinding. Al meer dan 40 jaar zijn we pioniers op...Show moreLast updated: 30+ days ago
Customer Service - Accounts Receivable / Utility Billing Support

Customer Service - Accounts Receivable / Utility Billing Support

CaselleProvo, UT, US
Full-time
At Caselle, we believe great software starts with great service.We're a growing technology company of just over 200 employees based in Provo, Utah, helping local governments and organizations m...Show moreLast updated: 30+ days ago
  • Promoted
Revenue Operations Manager - Customer Success

Revenue Operations Manager - Customer Success

BrexProvo, UT, US
Full-time
Why join us .Brex is the AI-powered spend platform.We help companies spend with confidence with integrated corporate cards, banking, and global payments, plus intuitive soft...Show moreLast updated: 16 days ago
Director Of Growth Paid Ads at Nature's Fusions Essential Oils

Director Of Growth Paid Ads at Nature's Fusions Essential Oils

HR ManagerOrem, UT, US
Full-time
Nature's Fusions Essential Oils in Orem, UT is looking for one director of growth paid ads to join our 57 person strong team. Our ideal candidate is self-driven, ambitious, and hard-working.Buil...Show moreLast updated: 30+ days ago
  • Promoted
Manager of Customer Onboarding

Manager of Customer Onboarding

ROLLERProvo, UT, US
Full-time
Manager of Customer Onboarding.ROLLER is a global software-as-a-service company designed to help businesses in the leisure and attractions industry operate more efficiently and deliver great guest ...Show moreLast updated: 30+ days ago
  • Promoted
Bilingual Customer Support Representative

Bilingual Customer Support Representative

OPENLANEProvo, UT, US
Full-time
Bilingual Customer Support Representative.At Openlane we make wholesale easy so our customers can be more successful.We're a data company helping customers buy and sell smarter with clear, actionab...Show moreLast updated: 30+ days ago
  • Promoted
Enterprise Customer Success Manager

Enterprise Customer Success Manager

CaptivateIQProvo, UT, US
Full-time
Enterprise Customer Success Manager.CaptivateIQ is the leading Sales Performance Management solution, recognized by Forrester and G2, and trusted by customers including Affirm, Gong, and Figma.With...Show moreLast updated: 30+ days ago
  • Promoted
Senior Manager, Customer Success - Public Sector

Senior Manager, Customer Success - Public Sector

QualtricsProvo, UT, US
Full-time
At Qualtrics, we create software the worlds best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platfor...Show moreLast updated: 12 days ago
People also ask
Customer Marketing Manager

Customer Marketing Manager

RentableProvo, UT, US
30+ days ago
Job type
  • Full-time
Job description

Customer Marketing Manager

We're Changing the Rentals Industry

We're a profitable, growth-stage company building industry-leading martech and data products for the rentals industry. While originally known for building and operating one of the U.S.'s largest rental marketplaces - Rentable, our focus has shifted to our category-leading AI and data SaaS products with triple-digit growth rates.

We're a fully remote team of 100+ spread across the U.S. from coast to coast. We operate on a strict no a

  • holes policy and are proud to have built a community of highly performant people that take our work seriously, but not ourselves. And, we're looking for exceptional people to help further accelerate our growth.

While we've raised $30MM+ to date from some of the world's best investors, we're profitable with a strong balance sheet and an indefinite runway. We pride ourselves on achieving rapid growth without having to incinerate capital.

If you like the idea of joining an industry-changing company made up of people who genuinely like each other, Rentable could be a great fit for you.

The Role

As the Customer Marketing Manager, we are seeking someone to develop and execute marketing strategies that drive engagement, loyalty, retention, and advocacy among our existing customer base within our product suites. The ideal candidate will be passionate about understanding the customer journey and translating those insights into high-impact marketing programs that directly contribute to customer success and growth.

Responsibilities

  • Develop and optimize the customer journey : Create targeted programs and campaigns for every stage of the customer lifecycle, from onboarding to renewal and advocacy, ensuring a seamless and value-driven experience
  • Develop and implement strategic marketing programs to drive upsell and expansion, increase product awareness, growth, and engagement
  • Act as the "voice of the customer" and incorporate customer feedback and advocacy into marketing programs
  • Work collaboratively with Sales, CS, Product, and Marketing teams
  • Define metrics to track the effectiveness of lifecycle / customer marketing programs, and regularly report on insights and ROI to internal stakeholders
  • Analyze and compare campaigns to strategize on experiments to increase renewals, cross-sells, referrals, and expansion opportunities
  • Qualifications

  • Bachelor's degree in Marketing, Business, Communications, or a related field
  • Experience working with multiple SaaS products is required
  • Minimum of 6+ years of experience in marketing, with at least 2+ years in a customer-facing or customer marketing role (e.g., Customer Marketing, Demand Generation, or Product Marketing)
  • Proven track record in developing and executing successful marketing campaigns that drive measurable customer engagement, retention, and advocacy
  • Strong understanding of the customer lifecycle and customer journey mapping
  • Experience using marketing automation tools (HubSpot, Salesforce, Hockeystack, Appcues / Pendo)
  • Proficiency in data analysis and using metrics to optimize campaign performance
  • Bonus if you've worked in the multifamily industry
  • Why Rentable

  • 100% remote workplace
  • Competitive Compensation Package
  • Flexible Vacation Policy
  • Medical, Dental, and Vision Insurance
  • 100% paid Short-Term Disability, Long-Term Disability, and Life Insurance Program
  • 401k Program
  • No A
  • hole policy
  • If you need assistance and / or a reasonable accommodation in the application or recruiting process, please contact your recruiter. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

    We want to alert you to potential recruiting scams targeting job seekers. Please note that our company will never request payment, personal information, or any confidential details during the interview process.