Customer support representative Jobs in Chico, CA
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Customer support representative • chico ca
Last updated: 11 days ago
Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry.
We are looking for driven individuals to come...Show moreLast updated: 12 days ago
Country Dr, Chico, California 95928 United States of America.Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Serv...Show moreLast updated: 12 days ago
At Rent-A-Center, we believe in putting people in control of their future.We are hiring immediately talented team members that provide great customer service in a retail type environment.F; How wou...Show moreLast updated: 30+ days ago
We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.Show moreLast updated: 30+ days ago
We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.
This position will work with multiple clients throughout the day pr...Show moreLast updated: 30+ days ago
Remote Insurance Representative | Flexible Schedule | Commission-Based.This position offers flexible work hours and clear paths for advancement into leadership and management.You will work remotely...Show moreLast updated: 11 days ago
Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry.
We are looking for driven individuals to come...Show moreLast updated: 30+ days ago
This full-time position offers flexible work hours and ample opportunities for advancement into management roles.You will work remotely to serve clients and offer valuable advice and protection to ...Show moreLast updated: 18 days ago
Customer Support / Remote] - Anywhere in U.Competitive Salary / Paid Training - As a Customer Service Rep you'll : Manage inbound and outbound calls.
Resolve customer concerns effectively and effici...Show moreLast updated: 22 days ago
Books seeks a part-time Customer Service Representative to join its highly-motivated 8-person support team that assists 300,000 students and 2,000 instructors at 1,000 universities each year.Books ...Show moreLast updated: 30+ days ago
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly sol...Show moreLast updated: 12 days ago
Assist customers inside and outside a U-Haul center with U-Haul products and services.Use smartphone-based U-Scan technology to manage rentals and inventory.
Move and hook up U-Haul trucks and trail...Show moreLast updated: 11 days ago
Must reside in California We are seeking employees to join our company in working remotely across California.Due to COVID-19 we have been able to restructure our day to day work and now can b...Show moreLast updated: 30+ days ago
Call Center / Remote] - Anywhere in U.Up to $25 per hour / Healthcare benefits / 401k / PTO - As a Customer Service Rep at VIATEQ Corporation, you will : Answer inbound and outbound calls in a timel...Show moreLast updated: 15 days ago
Customer Service Representative.Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry.We are lookin...Show moreLast updated: 30+ days ago
Customer Support Agents deliver on our promise of Service with Solutions every day.They make every interaction enjoyable, bringing a sincere and pleasant approach that reminds our customers why the...Show moreLast updated: 18 days ago
To research and resolve provider telephone and written inquiries within established time frames, accurately screen claims, and participate in provider meetings and projects.To accurately research a...Show moreLast updated: 30+ days ago
About the job Customer Representative.About the job Travel customer representative.As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel jo...Show moreLast updated: 22 days ago
Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-dos, such as furniture assembly, handyman work, moving help, and much more.At Taskrabb...Show moreLast updated: 30+ days ago
Customer Service Representative
Quipt Home Medical CorpChico, CA, United StatesFull-time
Customer Service Representative
U-HaulChico, CA, United StatesFull-time
- Promoted
Customer Account Representative - Sunday's Off!
ECLIPSE RTO, LLCChico, CA, USFull-time
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GLDurham, CaliforniaRemote
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Customer Service Representative - Remote - 50k-60k / Year
Spade Recruiting USADurham, CaliforniaRemote
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Remote Customer Support Sales Specialist
HMG CareersChico, CA, USRemote
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Quipt Home MedicalChico, CAFull-time
Sales and Customer Service Representative Remote
HMG CareersChico, CaliforniaRemote
Full-time
Quick Apply
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Customer Service Representative (Work From Home)
WingChico, CA, USRemote
Full-time
Customer Technical Support Representative - Part Time
WileyCalifornia, USARemote
Part-time
Customer Service Representative
Third Party CSChico, CA, United StatesFull-time
Customer Service Representative
U-Haul International, IncChico, CA, United StatesFull-time
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Morphius CorpChico, CA, USRemote
Full-time
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FT Customer Service Representative - Work From Home
VIATEQ CorporationChico, CA, USRemote
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- Promoted
Customer Service Representative
Quipt Home MedicalChico, CA, USFull-time
Customer Support Agent
Tri Counties BankChico, California, USFull-time
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Claims Customer Service Representative I
Partnership HealthPlan of CaliforniaChico, CA, USFull-time
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Inspired DBTChico, CA, United StatesFull-time
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TaskRabbitCalifornia, USRemote
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The average salary range is between $ 46,272 and $ 49,506 year , with the average salary hovering around $ 47,964 year .
- construction superintendent (from $ 90,000 to $ 226,000 year)
- care manager (from $ 83,448 to $ 200,000 year)
- clinical psychologist (from $ 84,019 to $ 195,000 year)
- customer success manager (from $ 50,000 to $ 195,000 year)
- senior designer (from $ 63,143 to $ 195,000 year)
- software engineer (from $ 167,500 to $ 195,000 year)
- outreach specialist (from $ 62,544 to $ 187,200 year)
- reliability engineer (from $ 89,901 to $ 181,250 year)
- public works (from $ 109,143 to $ 175,000 year)
- Concord, NC (from $ 42,445 to $ 109,928 year)
- Plano, TX (from $ 36,563 to $ 91,205 year)
- Temecula, CA (from $ 32,663 to $ 85,350 year)
- Albuquerque, NM (from $ 29,250 to $ 67,092 year)
- Raleigh, NC (from $ 25,350 to $ 65,325 year)
- Bridgeport, CT (from $ 39,000 to $ 63,000 year)
- Santa Clara, CA (from $ 37,050 to $ 62,400 year)
- Santa Rosa, CA (from $ 37,050 to $ 62,400 year)
- Newport News, VA (from $ 33,150 to $ 62,000 year)
- Alexandria, VA (from $ 33,150 to $ 61,339 year)
The average salary range is between $ 30,225 and $ 45,208 year , with the average salary hovering around $ 35,100 year .
Customer Service Representative
Quipt Home Medical CorpChico, CA, United States12 days ago
Job type
- Full-time
Job descriptionAll products we carry Companywide Policies, Procedures, Standards, Specifications, Guidelines and Training Programs Basic Brightree Functions Proper Intake Procedures Insurance Verification and Eligibility CMN Requirements and Prior Authorizations Documentation Requirements of the Equipment Patient's Financial Responsibilities (Deductible, Co-Insurance, Co-Pay, ABN / Upgrade) Difference Between Verbal, Written and WOPD orders Complaint Resolution Procedures Answers the telephone using the company's professional greeting and taking complete, accurate and detailed messages. Transfers callers to appropriate person or voice mail number. Greets all visitors coming on their arrival. Ensure that they are properly directed to the appropriate personnel who might assist them. Distributes mail daily and monitors the fax machine for incoming transmissions. Distributes correspondence to appropriate personnel or mailbox depending on the priority of the correspondence. Qualify orders by identifying the customer's diagnosis and insurance coverage and ensure verification of the necessary insurance reimbursement information to process the third party billing when appropriate. Informs customers of financial responsibility. Inputs customers' orders or changes into the computer system timely. Processes work order and necessary paperwork as well as prescriptions for physicians. Arranges for convenient customer delivery / pickup time with patient and / or caregivers. Conveys orders to Clinical Specialists and / or delivery personnel. Handles customer complaints courteously using appropriate techniques, problem solving skills and follow-up logs. Audits, confirms and files all deliveries, pick-up or exchange paperwork daily. Reviews various edit reports to assure accuracy. Tracks active rentals, automatic reorders, and concentrator maintenance, processing in a timely as per policy and procedure. Obtains appropriate prior authorization number and time frame from appropriate third party payer. Logs information into database. Obtains verbal and written orders from physicians, discharge planners and other healthcare professionals as needed. Ensure that all assigned procedures, including but not limited to, billing, posting, insurance, denials, inquiries, orders, and paperwork are processed in an accurate and timely manner. All patient files and information are maintained and current at all times. Participates in company training programs Demonstrates excellent oral and written communication skills with referrals, handling complaints and qualifying orders. Timely filing of all necessary paperwork into patient charts. Assist in working various computer reports for quality assurance. Instruct the customer or caregiver in the proper and safe use of all equipment delivered in the store and provide each customer with the appropriate PIC sheet or other instructional material. Obtain required signatures and provide customers with a copy of the signed Delivery and Customer Information Checklists. Strict adherence to all company policies and procedures. Performs schedules hours, staggered shifts in accordance to the needs of the company. Perform all above duties in other company locations when required. May perform other duties not specifically listed in this position description as assigned by supervisor. Continually strive to develop your knowledge and skills in all areas of your job. High School Diploma or equivalent Previous experience in a Clerical or Customer Service environment Knowledge of Microsoft Office (Word, Excel) etc. Proficient general office skills (typing, computer, fax, filing, multiple phone line) Neat personal appearance with pleasing manner and interpersonal skills Strong communication skills with capacity to make independent decisions Medicare / Medicaid and insurance billing, bookkeeping or medical office experience preferred
Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry. We are looking for driven individuals to come grow with us.
Position : Customer Service Representative
Position Reports To
Branch Manager / CSR Director
Position Summary
As a Customer Service Representative, you are a direct point of contact for any patient, care giver, referral source, or commercial account that contacts us either in person, over the telephone or via the internet, to provide equipment and / or services. All CSSs are able to interact with customers to provide information in response to inquiries about products or services and to handle and resolve any complaints. A CSS is to receive, qualify, and process, according to procedure, all customer orders in a timely, efficient, accurate, and courteous manner. A CSS is often involved in investigating and responding to customer inquiries regarding shipments, products, deliveries and complaints.
Let's start with what's important to you. The Benefits.....
- Medical Insurance- multiple plans to choose from
- Dental & Vision Insurance
- Short Term Disability & Long Term Disability Options
- Life Insurance
- Generous PTO plan
- Paid Holidays
- 401K
- 401K match
- Competitive Pay
Essential Responsibilities :
Have a comprehensive understanding of the following :
Requirements
Position Qualifications
Continuing Education
As designated by management to include company in services and off-site training programs as appropriate to industry and position.
FLSA Status
Non-Exempt
Licenses, etc.
None