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Customer support representative Jobs in Grand Rapids, MI

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Customer support representative • grand rapids mi

Last updated: 7 days ago

Customer Support Sales Representative

Fraza / Vitan EquipmentGrand Rapids, MI, US
Full-time
Quick Apply

About the Role We are seeking a Customer Support Sales Representative “CSR” to drive sales growth and deliver exceptional service.This role is ideal for a results-driven professional wi...Show more

Customer Support Representative - Work from Home - TurboTax

TurboTaxWalker, Michigan
Remote
Full-time

Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an additiona...Show more

Remote Customer Service Representative $45 per hour

GL1Grand Rapids, Michigan
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...Show more

 • Promoted

CUSTOMER SERVICE REPRESENTATIVE

Family DollarKentwood, Michigan
Full-time

Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.As a Family Dollar Customer Service Representative ...Show more

Customer Service Representative

Baker Book House CompanyGrand Rapids, MI, USA
Part-time
Quick Apply

Customer Service Representative.Part time, 10-20 hours per week.Assist customers with finding the books they need, either in person or over the phone, placing special orders, ringing up customers t...Show more

Customer Service Representative

Active Staffing ServicesWyoming, MI, US
Full-time

We are seeking a customer-focused and technically minded professional to join our team as a.Technical Customer Support Specialist.In this role, you will be the go-to resource for providing knowledg...Show more

Customer Account Representative

BFG SupplyGrand Rapids, MI, United States
Full-time

The Customer Account Representative.Assists at the counter with walk in customers.Non-exempt hourly pay, based on experience.Responds to inbound phone calls, emails, or website queries from custome...Show more

 • Promoted

Remote Customer Service Representative

NexRepAlpine, Michigan
Remote
Full-time

Remote Customer Service Representative.Remote, W-9 (Independent Contractor) .Become a Customer Service Representative, work from home, and set your own schedule while helping others!.If helping pat...Show more

Customer Support Specialist

Axios Professional RecruitmentGrand Rapids, MI, United States
Full-time

Axios Professional Recruitment is currently seeking an experienced.Interested candidates should be motivated professionals with proven customer-focused mentalities, proficient computer skills, and ...Show more

 • Promoted

Customer Service Representative

Gerber Collision & GlassKentwood, Michigan
Full-time

The CSR is responsible for providing an exceptional customer experience.They manage working relationships with customers and insurances companies while providing all components of administrative su...Show more

Customer Support Associate

Great Lakes Division incGrand Rapids, MI, US
Full-time

Job Title: Entry-Level Customer Support Associate.Location: Grand Rapids, MI (In-Person).About UsThe Great Lakes Division works with American-made equipment and products while delivering reliable s...Show more

Customer Service Representative

7-ElevenJenison, Michigan, United States
Full-time +1
Quick Apply

Cashier (Customer Service Representative)- Retail Sales.Do you want to become a big part of the reason why customers continually return to Speedway? Are you looking for an exciting fast-paced work ...Show more

Customer Service Representative

SRS Building Products - WyomingWyoming, MI, United States
Full-time

The Customer Service Representative ensures customer satisfaction through effective service, strong relationship-building, and sales support.This role engages directly with walk-in customers, coord...Show more

 • Promoted

Administrative Assistant - Customer Support

Kitchen Tune-Up Grand Rapids Forest HillsGrand Rapids, MI, US
Full-time

Kitchen Tune-Up is seeking an Administrative Assistant to provide customer support and administrative help for our busy team of kitchen remodelers.This role focuses on customer communication, sched...Show more

Remote Customer Service Representative – Product Testing

GLOCPAKentwood, Michigan
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...Show more

 • Promoted

Travel customer representative

Kopp TravelsGrand Rapids, Michigan, United States
Remote
Part-time
Quick Apply

About the job Travel customer representative.As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the...Show more

Customer Service Representative

Benjamin Smith-Farmers Insurance AgencyGrandville, MI, USA, MI, US
Full-time
Quick Apply

The Farmers Insurance Ben Smith Agency is part of one of the leading insurance organizations in the country, consistently recognized for strength, stability, and customer trust.Our agency is known ...Show more

Customer Support - Level 1

CompnovaGrand Rapids, MI, United States
Full-time

Overall Purpose: Serves as first level of escalation for problem resolution with consumer or business customers; directs, coordinates and provides the highest level of customerservice to ensure con...Show more

 • Promoted

Remote Travel Customer Representative

Cross Borders with AlexGrand Rapids, Michigan, United States
Remote
Full-time
Quick Apply

We are seeking a Remote Travel Customer Representative to support travelers before, during, and after their trips.In this 100% work-from-home role, you will assist clients with travel-related quest...Show more

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The cities near Grand Rapids, MI that boast the highest number of customer support representative jobs are:
Customer Support Sales Representative

Customer Support Sales Representative

Fraza / Vitan EquipmentGrand Rapids, MI, US
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

About the Role We are seeking a Customer Support Sales Representative “CSR” to drive sales growth and deliver exceptional service.

This role is ideal for a results-driven professional with a passion for building strong customer relationships, identifying sales opportunities, and providing tailored solutions in the material handling industry.

As a key member of our sales team, you will be responsible for driving new business, managing existing accounts and ensuring customer satisfaction through consultative selling.

What You’ll Do:

  • Serve as the primary point of contact for existing customers, ensuring satisfaction and repeat business.
  • Conduct regular check-ins, follow-ups, and business reviews to identify new sales opportunities.
  • Provide support and product recommendations based on customer requirements.
  • Meet or exceed monthly and quarterly sales targets for both product and service sales.
  • Identify new business opportunities within assigned territory.
  • Generate quotes, proposals, and contracts in our company CRM Process sales orders and coordinate delivery, service scheduling, and follow-up.
  • Work closely with Territory Managers, Service Teams, and Parts Departments to ensure seamless customer experiences.
  • Utilize CRM tools to track customer interactions, sales pipeline, and performance metrics.
  • Provide market awareness and competitor feedback to improve sales strategies.

What We’re Looking For:

  • Strong ability to build relationships and understand customer needs.
  • Proven ability to meet or exceed sales targets in a fast-paced environment.
  • Excellent communication, problem-solving, and negotiation skills.
  • Proficiency with CRM systems, Microsoft Office, and OEM quoting software.
  • Ability to multi-task and manage multiple accounts effectively.
  • A self-motivated and results-driven mindset with strong attention to detail.

About Us:

  • Fraza and Vitan Equipment is a full-service material handling business with over 300 skilled employees across Michigan and New Jersey.
  • Partnering with Matthai Material Handling, we now also service Pennsylvania and Maryland.
  • Our team uses innovative equipment and processes to push your business forward and increase efficiency.
  • We're always on the lookout for talented individuals to join our team and grow their careers in a challenging but positive environment.
  • Apply now to become part of our dynamic team!

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