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Customer support specialist Jobs in Austin, TX

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Customer support specialist • austin tx

Last updated: 2 hours ago
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Customer Support Specialist - Austin

Customer Support Specialist - Austin

AgoraAustin, TX, US
Remote
Full-time
Agora is a leading SaaS and FinTech platform transforming how real estate investment firms manage their capital, investors, and operations. Trusted by 700+ GPs, owners / operators, and investment firm...Show moreLast updated: 2 hours ago
  • Promoted
Dutch Customer Support Specialist for PayPal Project

Dutch Customer Support Specialist for PayPal Project

SpeakitAustin, TX, US
Full-time
Dutch-speaking Customer Support Specialist.On behalf of our client, a global leader in outsourced customer experience management, we are looking for a Dutch-speaking Customer Support Specialist to ...Show moreLast updated: 30+ days ago
  • Promoted
Eye Care Customer Experience Specialist - Order & Support

Eye Care Customer Experience Specialist - Order & Support

Allergan Aesthetics, an AbbVie CompanyAustin, TX, US
Full-time
A leading biotechnology firm in Austin, Texas is seeking a Customer Service Representative to oversee direct-to-physician and wholesaler orders. The ideal candidate will have 1-3 years of customer s...Show moreLast updated: 4 days ago
  • Promoted
Customer Support Specialist

Customer Support Specialist

TradeJobsWorkforce78702 Austin, TX, US
Full-time
As a Customer Support Specialist, you will be responsible for providing exceptional service and support to customers, including : respond to customer inquiries via phone & in person.Finance to provi...Show moreLast updated: 30+ days ago
  • Promoted
Customer Support Specialist

Customer Support Specialist

BookyourdataAustin, TX, US
Full-time
As a pioneer in the B2B prospecting landscape, Bookyourdata has been committed to offering an innovative pay-as-you-go platform since 2015. We take pride in hosting an extensive database of over 100...Show moreLast updated: 30+ days ago
Customer Support Specialist - Quality

Customer Support Specialist - Quality

ResMedAustin, TX, United States
Remote
Full-time
Brightree is a wholly owned subsidiary of ResMed (NYSE : RMD, ASX : RMD).When you work at Brightree, it’s more than just a job. You’ll be part of a team that’s driving innovation and leading the way i...Show moreLast updated: 30+ days ago
  • Promoted
Customer Support Specialist

Customer Support Specialist

Shift RoboticsAustin, TX, US
Full-time
As a Customer Support Specialist at Shift, you will play a vital role in ensuring our customers receive exceptional service and support for all their inquiries and needs related to our products.Thi...Show moreLast updated: 30+ days ago
  • Promoted
Manager, Customer Support

Manager, Customer Support

Austin StaffingAustin, TX, US
Full-time
This position is intended to supervise the Technical Assistance Center's (TAC) daily business activities in order to provide the highest level of service to our customers.At FUJIFILM Healthcare Ame...Show moreLast updated: 12 days ago
  • Promoted
Store Customer Support

Store Customer Support

Lamps PlusAustin, TX, US
Full-time
Retail Store(Support) Associate.We are hiring a Retail Store Associate to join our collaborative Store Team.This is a phenomenal entry level opportunity for those who don't have prior sales experie...Show moreLast updated: 16 days ago
  • Promoted
Customer Support Specialist

Customer Support Specialist

WheelAustin, TX, US
Full-time
Customer Support Specialist / h2pLocations : Remote US, preferred locations are Austin, TX, Bay Area, Seattle, WA, Chicago, IL, Atlanta, GA, Boston, MA, New York City, Denver, CO.Shift : 12pm-9pm CST F...Show moreLast updated: 18 days ago
Customer Support Specialist

Customer Support Specialist

Staffmax Staffing & RecruitingAustin
Temporary
Staffmax is seeking a friendly, solutions-focused.In this role, you'll be the voice of the company, helping customers with their questions and concerns while delivering a positive and professional ...Show moreLast updated: 30+ days ago
  • Promoted
Customer Support Specialist - Tier 1 - Internal

Customer Support Specialist - Tier 1 - Internal

TogetherworkAustin, TX, US
Full-time
Customer Support Specialist - Tier 1 - Internal.Important Notice : This job posting is exclusively for current Togetherwork employees. Applications from external candidates will not be considered at ...Show moreLast updated: 6 days ago
  • Promoted
Customer Support Manager

Customer Support Manager

EnvoyAustin, TX, US
Full-time
The qualified candidate is a technically savvy customer evangelist ready to lead a highly technical, tenured customer support team & elevate Envoy's customer experience to new levels.This role is p...Show moreLast updated: 14 days ago
  • Promoted
  • New!
Customer Support Representative

Customer Support Representative

ProcoreAustin, TX, United States
Full-time
What if you could use your people skills to support a product that impacts the way communities' hospitals, homes, sports stadiums, and schools across the world are built? Construction impacts the l...Show moreLast updated: 13 hours ago
Financial Services Customer Support Specialist

Financial Services Customer Support Specialist

Arise Virtual Solutions Inc.Austin, TX, United States
Full-time
Exciting Update : RAM requirement now only 8GB! Easier qualifications!.Start earning revenue from day one.If you have experience in customer service and are looking for an opportunity that offers fl...Show moreLast updated: 2 days ago
  • Promoted
Customer Support Representative

Customer Support Representative

ClosinglockAustin, TX, US
Full-time
Customer Support Representative.We are seeking a driven and enthusiastic Customer Support Representative to join our expanding team. In this role, you will provide a consistently great customer expe...Show moreLast updated: 2 days ago
Customer Support Specialist

Customer Support Specialist

VolusionAustin, TX
Full-time
Volusion responded to the pandemic by transitioning to a fully remote workforce in 2020 and 2021.As we continue to navigate our new normal, Volusion provides workplace flexibility for employees to ...Show moreLast updated: 30+ days ago
  • Promoted
Customer Support & Data Entry Specialist

Customer Support & Data Entry Specialist

Four HandsAustin, TX, US
Full-time
Join one of the fastest growing, most dynamic companies in the furniture industry.For over 25 years, Four Hands has been a leading designer and wholesaler of furniture and décor, helping peo...Show moreLast updated: 5 days ago
Customer Support Representative

Customer Support Representative

Procore TechnologiesAustin, TX, United States
Full-time
Employer Industry : Construction Technology.Why consider this job opportunity.Generous paid time off and comprehensive healthcare coverage. Opportunities for career enrichment and development program...Show moreLast updated: 6 days ago
People also ask
Customer Support Specialist - Austin

Customer Support Specialist - Austin

AgoraAustin, TX, US
2 hours ago
Job type
  • Full-time
  • Remote
Job description

Agora is a leading SaaS and FinTech platform transforming how real estate investment firms manage their capital, investors, and operations. Trusted by 700+ GPs, owners / operators, and investment firms globally, we help teams streamline the full lifecycle of investment management—from fundraising and onboarding to reporting, distributions, tax, and back-office automation.

But we’re more than just software. We’re a team of bold thinkers, innovators, and real estate enthusiasts who believe complex processes should feel simple. Our platform combines modern technology with expert services, helping our customers raise more capital, deliver a better investor experience, and scale their businesses smarter.

Agora is backed by top-tier VCs like Insight Partners and Qumra Capital, and we’re growing fast. We’ve been named one of Globes’ Most Promising Startups , recognized as a Best Start-Up Companies to Work For by Duns 100, and one of Business Insider’s Hottest PropTech Startups .

About the role :

We’re growing our Customer Support team and are looking for a Customer Support Specialist who is passionate about helping customers succeed. In this role, you’ll be a key point of contact for our clients, providing thoughtful, solution-oriented support and helping shape an outstanding customer experience.

What are we looking for :

  • Deliver high-quality support to customers via email, chat, phone, and Zoom
  • Troubleshoot product-related questions and guide customers toward effective, timely solutions
  • Partner closely with internal teams to improve workflows, resolve issues, and elevate the overall customer experience
  • Identify recurring themes in customer feedback and contribute ideas for product and process improvements

Equal opportunity :

"Agora Software is an equal opportunity employer. Consistent with our mission of serving a diverse and global audience, we value a diverse workforce and inclusive culture which reflects that. We encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, disability, and veteran status.”

  • 1–2 years of experience in a customer support role, ideally within a SaaS environment
  • Bachelor’s degree in Finance, Real Estate, Business Administration, or a related field (preferred but not required)
  • Strong problem-solving skills with the ability to clearly explain technical concepts to a non-technical audience
  • Experience with support tools such as Zendesk, Intercom, or similar platforms (a plus)
  • Ability to manage multiple priorities and stay organized in a fast-paced, customer-focused environment
  • A positive, empathetic, and collaborative approach to working with customers and teammates
  • Availability to work from our Austin office at least three days per week