Customer support specialist Jobs in Columbus, OH
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Customer support specialist • columbus oh
Last updated: 1 day ago
Location : 4343 Easton Commons, Columbus, Oh 43219 ONSITE.Shifts Vary : 6 AM - 8 PM Local Time.Contract Extension or Conversion to FTE based on Performance, Attendance and Business Need •.This is a gr...Show moreLast updated: 30+ days ago
Kimball Midwest, a national distributor of maintenance, repair, and operation products, is searching for a Sales Support Specialist for our Columbus, Ohio location.
As a Kimball Midwest associate, y...Show moreLast updated: 30+ days ago)
At New Story Schools, we’re committed to your growth.We encourage you to explore roles that align with your skills and career goals.
Selection is based on qualifications, performance, and read...Show moreLast updated: 1 day ago
Job Title : Peer Support Specialist.Department : Behavioral Health Services.Reports To : Clinical Director FLSA Status : Non-Exempt / Full-Time Job Level : H5.
The Peer Support Specialist (PSS) is a vita...Show moreLast updated: 10 days ago
At Diamond Cellar, we believe in more than fine jewelry and timepieces — we believe in creating experiences that last a lifetime.
For over 78 years, we have been a trusted name in luxury, know...Show moreLast updated: 8 days ago
A company is looking for a Customer Support Specialist (Remote - Toronto).Key Responsibilities Provide world-class support by taking ownership of user issues and collaborating with engineering an...Show moreLast updated: 30+ days ago
Engage internal clients via both inbound and outbound phone calls.Act as initial and ongoing support during account opening and lifecycle of account.
Providing world-class service to internal client...Show moreLast updated: 13 days ago
This is a position within Keller Executive Search and not with one of its clients.Ready to supercharge executive searches at a global firm impacting top talent worldwide? Join Keller Executive Sear...Show moreLast updated: 4 days ago
Investigative Support Specialist.Investigative Support Specialist.We are looking for individuals with strong analytical and internet research skills to support an investigation-based project.This r...Show moreLast updated: 20 days ago
We are looking for a Customer Service Representative to join a local, growing Industrial Supply team! We need an enthusiastic individual who can assist with addressing clients needs.This role will ...Show moreLast updated: 8 days ago
Preference For 1 Of The Following Criteria : .Previous contact center experience.Client Support Service Professionals handle incoming phone calls regarding various service inquiries on Client account...Show moreLast updated: 30+ days ago
We are seeking highly motivated.Customer Service Representatives.In this role, you will be the first point of contact for clients calling with service inquiries related to their.You will provide ti...Show moreLast updated: 17 days ago
Are you ready to be part of a leading global automotive company that designs, manufactures and distributes some of the most renowned vehicle brands? We are looking for fluent Dutch speakers to join...Show moreLast updated: 30+ days ago
Heinzerling Community is seeking detail-oriented, dependable professionals to join our Human Resources team.In this role, you will provide vital support across a range of HR functions, helping to e...Show moreLast updated: 5 days ago
Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality.
Our products include the Visual Collaboration Suite ...Show moreLast updated: 20 days ago
Why You’ll Love This Job : .After being hired on, the following benefits are offered : .Multiple medical plans including HSA availability with company contributions.
Company paid disability and li...Show moreLast updated: 30+ days ago
Founded in 2018 and headquartered in Columbus, Ohio, Foxen provides innovative insurance compliance solutions and financial services for the mutual benefit of property owners, managers, and residen...Show moreLast updated: 30+ days ago
Customer Service Representative.At-a-glance : Are you ready to build your career by joining a global financial institution? If so, our client is hiring a customer service representative! Position ty...Show moreLast updated: 30+ days ago
Multi-Year / On-Going Contract (possible full time hire).Columbus, OH (work location in Whitehall, OH).Pyramid Schedule (2 days on, 2 days off, 3 days on, 2 days off).
Bachelors degree or 6 years of e...Show moreLast updated: 7 days ago
IT Customer Support
Tailored ManagementColumbus, OH, United StatesFull-time
Sales Support Specialist
Kimball MidwestColumbus, OH, USFull-time
Student Support Specialist
New Story Schools (OH)Hilliard, OH, USFull-time
- Promoted
Peer Support Specialist
CAREX BEHAVIORAL HEALTH SERVICESColumbus, OH, USFull-time
Sales Support Specialist
Diamond CellarColumbus, OH, USFull-time
- Promoted
Customer Support Specialist
VirtualVocationsColumbus, Ohio, United StatesFull-time
Customer Support
ApTaskColumbus, OH, United StatesFull-time
- Promoted
Executive Support Specialist
Keller Executive SearchColumbus, OH, USFull-time
- Promoted
Investigative Support Specialist
CFSColumbus, OH, USTemporary
- Promoted
Customer Support Specialist
Employment Solutions OhioColumbus, Ohio Metropolitan Area, United StatesFull-time
Customer Support Specialist
Phaxis LLCColumbus, OH, United StatesFull-time
Banking Customer Support
Veterans Sourcing Group LLCColumbus, OH, United StatesFull-time
- Promoted
Dutch Customer Support
SpeakitColumbus, OH, USFull-time
HR Support Specialist
Heinzerling CommunityColumbus, OH, USFull-time
- Promoted
Billing Support Specialist
Lucid SoftwareColumbus, OH, USFull-time
Customer Support Specialist
DawsonColumbus, OH, USFull-time
Customer Service Representative (Resident Support Specialist)
Foxen AdministrationColumbus, OH, United StatesFull-time
- Promoted
Customer Support Representative
Hired by MatrixColumbus, OH, USFull-time
- Promoted
Desktop Support Specialist
Insight GlobalColumbus, OH, United StatesFull-time
The average salary range is between $ 35,100 and $ 49,405 year , with the average salary hovering around $ 39,437 year .
- psychiatrist (from $ 72,500 to $ 300,000 year)
- physician (from $ 65,813 to $ 240,000 year)
- owner operator (from $ 57,433 to $ 235,750 year)
- performance analyst (from $ 51,637 to $ 231,820 year)
- technical program manager (from $ 122,275 to $ 228,000 year)
- investment banking (from $ 111,910 to $ 227,191 year)
- physical design engineer (from $ 167,533 to $ 225,265 year)
- pediatric dentist (from $ 212,500 to $ 225,000 year)
- dentist (from $ 149,451 to $ 225,000 year)
- general dentist (from $ 170,000 to $ 225,000 year)
- Springfield, IL (from $ 38,751 to $ 120,150 year)
- Alexandria, VA (from $ 33,150 to $ 115,082 year)
- Lancaster, CA (from $ 33,150 to $ 101,500 year)
- Columbia, MO (from $ 41,600 to $ 99,240 year)
- Columbia, SC (from $ 41,600 to $ 99,240 year)
- Huntsville, AL (from $ 44,325 to $ 97,034 year)
- Virginia Beach, VA (from $ 33,150 to $ 95,000 year)
- Plano, TX (from $ 33,367 to $ 93,600 year)
- Augusta, GA (from $ 29,104 to $ 86,112 year)
- Wilmington, NC (from $ 37,050 to $ 85,300 year)
The average salary range is between $ 32,523 and $ 54,810 year , with the average salary hovering around $ 38,025 year .
IT Customer Support
Tailored ManagementColumbus, OH, United States30+ days ago
Job type
- Full-time
Job descriptionResponsible for high quality end-user technical support, related to enterprise software and hardware Provide front-line support via phone or live chat with professionalism, empathy, urgency, and a customer-first mindset. Build trust and rapport with end users by demonstrating active listening, advocacy, and clear communication. Resolve issues or escalate appropriately while managing customer expectations. Maintain composure and professionalism in high-pressure and difficult situations. Deliver a consistent and positive customer experience across all interactions. Clearly document all support interactions in the ticketing system, including problem details, troubleshooting steps, and resolution. Produce accurate, detailed documentation consumable by other agents, end users, and escalation teams. Use proper netiquette and tone to ensure effective communication, especially in written chat interactions. Communicate ticket status, next steps, and resolutions to users promptly. Provide high-quality technical support for enterprise software, hardware, peripherals, and infrastructure components. Perform incident assessment, triage, research, training / education, resolution, and recovery. Use diagnostic tools and system knowledge to troubleshoot and resolve problems effectively. Install, modify, clean, or repair hardware and software as required. Leverage both the chat and call platforms efficiently while handling multiple requests concurrently. Demonstrates flexibility and willingness to voluntarily support variable shifts including but not limited to : Holidays, Overtime, Shift change, and weekends. Continuously seek opportunities for self-improvement and operational efficiency. High school diploma or GED required. Preferred : 2-5 years of demonstrated customer support experience via phone and chat, or equivalent combination of education and experience. Strong Interpersonal skills, empathy, active listening, and the ability to communicate clearly and professional in a fast-paced environment are essential. Excellent customer service and communication skills (written and verbal). Strong problem-solving and critical-thinking abilities. Self-motivated with the ability to work independently and prioritize tasks under pressure. Technical aptitude with the ability to learn and support a broad range of IT systems and applications. Proficient in fundamental computer skills, including typing, email communication, and navigating Windows-based systems.
Title : IT Customer Support
Location : 4343 Easton Commons, Columbus, Oh 43219 ONSITE
Pay Rate : $24.00 / HR
Shifts Vary : 6 AM - 8 PM Local Time
Contract Length : 12 months
- Contract Extension or Conversion to FTE based on Performance, Attendance and Business Need
This is a great opportunity to join a leading financial and wealth management organization that offers room for growth and advancement!
An understanding of technology and the ability to apply that knowledge to support all existing systems
Provides investigation, diagnosis, resolution and recovery for hardware / software problems
Two to five years of proven, qualified related work experience in a comparable complex, high tech and fast paced work environment
Summary :
The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone and live chat channels in a fast-paced 24x7x365 environment. This role is responsible for delivering exceptional customer service, efficiently resolving technical issues, and ensuring accurate documentation in a call / chat ticketing system. The ideal candidate will demonstrate expertise in troubleshooting, multitasking, and using knowledge base tools to drive high first-contact resolution rates. This role also contributes to continuous improvement by identifying opportunities to streamline or automate processes.
Key Responsibilities :
Customer Support :
Communication & Documentation :
Technical Troubleshooting & Resolution :
Additional Expectations :
Qualifications :
Should you accept an offer for an opportunity with this client, we do require a background check, fingerprinting, employment verification for the past 7 years and verification for your highest level of education completed. You may be required to provide documentation such as the staffing agency name(s), IRS Wage and Income Transcripts, or your diploma to help us verify this information.
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