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Customer support specialist Jobs in Concord, CA

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Customer support specialist • concord ca

Last updated: 2 days ago
Branch Director (Administrative & Customer Support)

Branch Director (Administrative & Customer Support)

Robert HalfWalnut Creek, California, USA
Full-time
Branch Director (Administrative & Customer Support).Practice Director for one practice group.Motivates and provides direction to all branch employees. The Branch Director is responsible for incr...Show moreLast updated: 26 days ago
  • Promoted
Business Support Specialist

Business Support Specialist

Seattle StaffingWalnut Creek, CA, US
Full-time
Mechanics Bank is currently searching for a Business Support Specialist to join our team.Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in pe...Show moreLast updated: 30+ days ago
  • Promoted
Remote Swedish Chat Support Specialist

Remote Swedish Chat Support Specialist

Apply2dayConcord, CA, US
Remote
Full-time
Swedish-Speaking Customer Support Representatives.Looking for a role where your love for the Swedish language and helping others plays a major factor? Our client is currently looking for Swedish-Sp...Show moreLast updated: 30+ days ago
  • Promoted
Customer Support Specialist Card Services (Back-Office)

Customer Support Specialist Card Services (Back-Office)

Extend Your TeamConcord, CA, US
Full-time
We are reinventing consumer credit.We wildly reduce the cost of capital by using technology to easily tap into people's assets. Our first product is the world's cheapest credit card backed by home ...Show moreLast updated: 30+ days ago
  • Promoted
Customer Specialist

Customer Specialist

CarMaxPleasant Hill, CA, US
Full-time
As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing ou...Show moreLast updated: 30+ days ago
Customer Solutions Specialist

Customer Solutions Specialist

Linde Gas & Equipment Inc.Pittsburg, CA, United States
Full-time
Customer Solutions Specialist to join our team! The Customer Solutions Specialist is responsible for performing customer service activities in a call center environment with the objective to create...Show moreLast updated: 15 days ago
F1Simulation IT Support Specialist

F1Simulation IT Support Specialist

GMConcord, California, USA
Full-time
We are seeking a highly motivated and technically skilled IT Operations Support Specialist to join our motorsports organization. This role will focus primarily on supporting Driver-in-the-Loop (DiL)...Show moreLast updated: 12 days ago
Remote Customer Service Specialist

Remote Customer Service Specialist

ForgeFitConcord, CA, US
Remote
Full-time
Quick Apply
Remote Customer Service Specialist Company : ForgeFit Location : Remote (U.Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and trai...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Specialist - Insurance

Customer Service Specialist - Insurance

COVUConcord, CA, US
Full-time
COVU is a dynamic InsurTech company focused on creating seamless insurance experiences for customers.Our team is passionate about innovation, customer success, and providing exceptional service in ...Show moreLast updated: 30+ days ago
Member Support Specialist (Extended Hours)

Member Support Specialist (Extended Hours)

One MedicalWalnut Creek, CA, US
Full-time
One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office.We...Show moreLast updated: 30+ days ago
  • Promoted
Part-Time Retail Customer Sales Specialist

Part-Time Retail Customer Sales Specialist

SPECTRUMRossmoor, California, United States
Part-time
This role requires the ability to work lawfully in the U.Plus, enjoy perks like free and discounted internet, TV, and mobile, all while paving the way for a long and rewarding career with us.Do you...Show moreLast updated: 6 days ago
Web Portal Support Specialist

Web Portal Support Specialist

CubicConcord, CA, United States
Full-time
Reporting to the Clipper Program Sr.Services Director within North America (NAM) Service Operations, the Web Portal Support Specialist provides technical training, guidance, and assistance to the C...Show moreLast updated: 24 days ago
  • Promoted
Store Customer Service Specialist

Store Customer Service Specialist

Sherwin WilliamsPleasant Hill, CA, US
Full-time
This position is essential to the success of our retail stores.Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about S...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Phone Support (Health Care)

Customer Service Phone Support (Health Care)

NeoWorkConcord, CA, US
Full-time
Customer Service Phone Support Specialist.NeoWork is looking for a dedicated and customer-focused Customer Service Phone Support Specialist to join our remote support team.If you have excellent com...Show moreLast updated: 30+ days ago
  • Promoted
Technical Support Specialist

Technical Support Specialist

LHHContra Costa County, CA, United States
Full-time +1
LHH is seeking a motivated Technical Support Specialist to provide hands-on support for end-users across our client's organization. This is a full-time, direct hire, and on-site position in Contra C...Show moreLast updated: 2 days ago
  • Promoted
CFS Specialist - Coordinated Family Support

CFS Specialist - Coordinated Family Support

Thrive Support Services, Inc.Martinez, CA, US
Full-time
Coordinated Family Support (CFS) Specialist.Coordinated Family Support (CFS).Contra Costa and Alameda Counties.To Be Coordinated with CFS Program Manager. CFS Specialist Position Description.The Coo...Show moreLast updated: 30+ days ago
  • Promoted
Danish Customer Support for Domestic Appliance Company

Danish Customer Support for Domestic Appliance Company

SpeakitConcord, CA, US
Full-time
Danish Customer Support Representative.One of the most well-known Domestic Appliance company worldwide is looking for Danish speakers to support their customer inquiries!.If you speak Danish fluent...Show moreLast updated: 30+ days ago
  • Promoted
Customer Support Executive

Customer Support Executive

HypervoltConcord, CA, US
Full-time
Hypervolt is at the forefront of the electric vehicle charging revolution, dedicated to providing innovative and reliable EV charging solutions. We launched in 2021 with the bold ambition to transfo...Show moreLast updated: 30+ days ago
Customer Support Supervisor

Customer Support Supervisor

TaskRabbitCalifornia, US
Remote
Full-time
Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-dos, such as furniture assembly, handyman work, moving help, and much more.At Taskrabb...Show moreLast updated: 30+ days ago
People also ask
Branch Director (Administrative & Customer Support)

Branch Director (Administrative & Customer Support)

Robert HalfWalnut Creek, California, USA
26 days ago
Job type
  • Full-time
Job description

JOB REQUISITION

Branch Director (Administrative & Customer Support)

LOCATION

CA WALNUT CREEK

JOB DESCRIPTION

Job Summary

As a Branch Director you will oversee multiple practice directors and / or double down as a Practice Director for one practice group. Motivates and provides direction to all branch employees. The Branch Director is responsible for incremental branch revenue growth that is consistent with Robert Half targets. Actively leads marketing activities and creates and maintains a productive business generation culture; facilitates cross-market activities for all practice groups. Oversees and supervises the administrative functions of the branch office.

Key core competencies include :

Results and Execution (Drive & Operational Execution)

  • Responsible for overall branch growth via revenue generating activities / multi-practice group performance.
  • Execute operational focus areas.
  • Meet productivity standards individual and practice groups.
  • Ensure consistent execution of operational best practices.
  • Make timely and quality decisions.
  • Balance managerial and operational responsibilities.

Infrastructure (Resource Management)

  • Attract source and hire.
  • Train develop and retain staff.
  • Create a high-performing team dynamic and positive business development culture.
  • Identify and develop high-potential performers.
  • Business Analysis

  • Achieve revenue margin and operating income goals.
  • Expert knowledge of responsible practice groups.
  • Display understanding of financial business trends and execute appropriate strategy.
  • Communication / Collaboration

  • Effective communication (feedback difficult messages expectations ownership corporate goals and accountability).
  • Build collaborative relationships throughout the organization and your market.
  • Motivate inspire and lead by example.
  • Provide consistent recognition.
  • Lead and manage change.
  • Facilitate resolution with internal staff clients and candidates.
  • Delegate responsibility.
  • Conduct effective meetings trainings and presentations.
  • Customer Focus

  • Create develop and execute on customer retention and expansion strategy for branch.
  • Build customer loyalty by providing ensuring and monitoring superior service.
  • Leadership Approach

  • Leads with character builds trust respect and credibility through actions and behaviors along with placing team ahead of self.
  • Promote and support an inclusive work environment.
  • Aware of and accepts responsibility for own actions and behaviors.
  • Create a positive collaborative and balanced branch culture.
  • Provide mentoring coaching and development of all staff.
  • Follow through on commitments.
  • Invest in own and other personal development and progression.
  • Qualifications :

  • Bachelors degree or equivalent preferred.
  • 2 years management or equivalent experience required.
  • 2 years Talent Manager experience required.
  • Proven performance in Talent Manager or Practice Director roles.
  • Experience developing and managing budgets.
  • Demonstrated success in business generation leading and driving business development.
  • Excellent communication presentation and problem-solving skills.
  • Salary : The typical salary range for this position is $90000 to $130000. The salary is negotiable depending upon experience and location. The position is eligible for a bonus based upon achievement of performance objectives.

    Top Reasons to Work for Robert Half :

    EXCITING CAREER OPPORTUNITIES WITH THE INDUSTRY LEADER For more than 75 years our history of success and strong client relationships provide a level of stability few companies can match.

    PERFORMANCE REWARD We offer exceptional earning potential and a competitive benefits package including a base salary and bonus pay (for talent professional positions) group health insurance benefits (medical vision dental) flexible spending and health savings accounts life and accident insurance adoption surrogacy and fertility assistance paid parental leave of up to 6 weeks and short / long term disability. Robert Half provides paid time off for vacation personal needs and sick time. The amount of Choice Time Off (CTO) our people receive varies based on their years of service and is pro-rated based on the hours worked per week. A new hire earns up to 17 days of CTO per calendar year. Our people also receive up to 11 paid holidays per calendar year. We also offer the opportunity to contribute to our company 401(k) savings and investment plan or deferred compensation plan (if eligible) with an employer match of 100% on the first 3% of your contributions for eligible employees. Learn more at .

    UPWARD MOBILITY With more than 300 locations worldwide we provide excellent career advancement potential both locally and beyond.

    TOOLS FOR SUCCESS We provide world-class training client relationship management tools and advanced technology to help you succeed.

    RESPECTED WORLDWIDE Robert Half has appeared onFORTUNE magazines list of Most Admired Companies since 1998 as well as numerous Best Places to Work lists around the world.

    OUTSTANDING CORPORATE RESPONSIBILITY We believe in an Ethics First philosophy which means we are committed to social responsibility promoting inclusion in the workplace and actively participating in communities where we live and work. Learn more by downloading Robert Halfs Corporate Responsibility Report at Half is committed to being an equal employment employer offering opportunities to all job seekers including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position please contact us by sending an email to or call 1.855.744.6947 for assistance.

    In your email please include the following :

    The specific accommodation requested to complete the employment application.

    The location(s) (city state) to which you would like to apply.

    For positions located in San Francisco CA : Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

    For positions located in Los Angeles County CA : Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

    JOB LOCATION

    CA WALNUT CREEKCA SAN RAMON HUB

    Required Experience :

    Director

    Key Skills

    Design Engineering,Baan,Customer Service,Fund Management,ABAP,Elevator

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

    Monthly Salary Salary : 90000 - 130000