Customer support specialist Jobs in Fontana, CA

Job Description

Job Description

Description :

Perinatal Support Specialist – Full Time, Non-exempt, at Cedar House Life Change Center – Maple House

Cedar House Life Change Center (CHLCC) is a 125-bed treatment facility, 501(c)(3) non-profit corporation who was awarded Top Work Placed in 2021. Our organization encourages our employees to grow in their positions and promotes them from within the company.

We are seeking a Perinatal Support Specialist to join our team to continue to provide high quality Substance Abuse Treatment.

As a member of the Treatment Team, you will be working alongside the Perinatal Support Specialist and Case Managers and reporting to the Perinatal Case Manager / Supervisor

Why You’ll Love Us :

The staff at Cedar House is passionate and dedicated to improving the lives of those suffering from substance use disorders. They have uncompromising integrity and the ability to maintain the strictest confidentiality. We are a high energy, enthusiastic, respectful team who values the ideas and opinions of others.

Salary range for this position is $21.00 - $26.50 / Hour.

We offer the following benefits :

• Medical / Dental / Vision / Life Insurance
• 403b Retirement Plan Company matched at $1 : $1 up to 6% of Annual Salary
• Employee Assistance Plan
• Vacation : 2 weeks accrued per year initially, then incrementally more with longevity.
• Sick Leave 48 hours accrued for the first year, then 48 hours of sick leave are provided at the beginning of each new year thereafter.
• Holidays 12 paid per year.

What You Will Do :

Will ensure compliance with policies and procedures of Maple House Women with Children Program. Will act as a role model for participants and their children.

Requirements :

What You Will Bring :

Our ideal candidate will have completed at least a High School Diploma / GED and the following credentials / skills :

CULTURAL COMPETENCIES

PHYSICAL REQUIREMENTS

The physical requirements described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable Individuals with disabilities to perform these functions.

While performing the duties of this job, the employee must be able to remain in a stationary position 50% of the time. They will also need to move around inside the office occasionally to access filing cabinets, office machinery, medical supplies, etc. The employee must be capable of operating a computer and other productivity machinery. There may be occasions where the employee needs to climb up or down a ladder or equipment and position themselves to maintain files in file cabinets and necessary medical supplies. It is essential for the employee to communicate information and ideas clearly so that others can understand. They must also be able to provide accurate information in these situations. The employee should be able to observe details at close range and occasionally move boxes weighing up to 40 pounds (individually) for various reasons. Additionally, the employee may need to work around or be exposed to outdoor weather conditions.

WORKING ENVIRONMENT

The work environment characteristics described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable Individuals with disabilities to perform essential functions.

EOE Statement :

At-Will Statement :

This is an At-Will position meaning that either the employer or employee may terminate the employment relationship at their pleasure.