Are you a customer-oriented individual with a passion for sales and a desire to work from the comfort of your own home? We're seeking a dynamic Customer Service and Sales Support Representative to join our team and help us deliver outstanding service while driving sales and revenue growth. If you're a motivated self-starter with excellent communication skills, we want to hear from you!

Key Responsibilities :

Customer Engagement : Interact with customers via phone, email, chat, and other digital channels in a friendly, professional, and helpful manner.

Sales and Upselling : Promote products and services, identify upselling opportunities, and meet or exceed sales targets.

Problem Solving : Resolve customer inquiries, complaints, and issues promptly and effectively.

Product Knowledge : Maintain a strong understanding of our product offerings to provide accurate information and recommendations to customers.

Documentation : Accurately document customer interactions and maintain records of sales, inquiries, and issues.

Team Collaboration : Collaborate with colleagues to achieve team goals, share insights, and provide assistance when necessary.

Compliance : Ensure that all interactions and sales adhere to company policies and industry regulations.

Qualifications :

High school diploma or equivalent (Associate or Bachelor's degree a plus).

Previous experience in customer service and sales is preferred but not required.

Excellent communication and interpersonal skills.

Ability to work independently and be self-motivated.

Basic computer skills and familiarity with CRM software (training will be provided).

Reliable high-speed internet connection and a quiet workspace.

Benefits :

Compensation is based on 3 different levels (Commission + Weekly Bonuses + Monthly Residuals)

Flexible 1099 work hours and a work-from-home arrangement.

Competitive wages with bonus opportunities.

Ongoing training and professional development opportunities.

Leadership opportunities available to those who qualify.

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