Customer support specialist Jobs in New York, NY
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Customer support specialist • new york ny
Last updated: 14 hours ago
As a Customer Support Specialist at Umbrella BPO, you will play a crucial role in providing exceptional support to our clients and ensuring a positive customer experience.Provide prompt and efficie...Show moreLast updated: 30+ days ago
Position Title : Customer Support Specialist.LeagueApps is the operating system and community for youth and local sports leaders, equipping them with the technology, tools, and professional network ...Show moreLast updated: 14 hours ago
Join the excitement with Neo Group, recruiting on behalf of our valued partner! This is your chance to shake things up in the iGaming scene.
Our partner isn't just expanding; they're revolutionizing...Show moreLast updated: 10 days ago
Support HR Consultants, who act as Team Leads for 2-3 E|H clients.Edit and update key HR documents.Deliver polished final product on or before deadline.
Research HR or legal policies where clarifica...Show moreLast updated: 29 days ago)
Respond to customer queries in a timely and accurate way, via phone, email or chat.Identify customer needs and help customers use specific features.
Analyze and report product malfunctions (for exam...Show moreLast updated: 30+ days ago
This is a contracting role that is fully remote.At ElevenLabs, we are pioneering voice technology with our cutting-edge research and products.
We launched in January 2023 and have since reached over...Show moreLast updated: 30+ days ago
Make an impact with a fast-growing tech startup company!.We are hiring a friendly customer support specialist to communicate with our customers and help solve problems.
The ideal candidate will have...Show moreLast updated: 30+ days ago
Amazon Customer Support And Operations Specialist.We are looking for a detail-oriented and proactive Amazon Customer Support and Operations Specialist to join our team.
In this role, you will be res...Show moreLast updated: 30+ days ago
We are Vitesse – the treasury and payment partner of choice for insurance.Looking to join an emerging leader in the UK FinTech industry? It’s such an exciting time to be joining Vitesse...Show moreLast updated: 5 days ago
Quality Assurance Analyst, Customer Support.Brightree is a wholly owned subsidiary of ResMed.When you work at Brightree, it's more than just a job.
You'll be part of a team that's driving innovation...Show moreLast updated: 30+ days ago
A company is looking for a Customer Support Representative (Part-Time).Key Responsibilities Provide exceptional customer service via phone, text, and email as the first line of support Become a ...Show moreLast updated: 30+ days ago
At PitchBook, a Morningstar company, we are always looking forward.We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone.
We’re deeply collaborative and thrive o...Show moreLast updated: 30+ days ago
As a Customer Support Specialist, you will be responsible for providing exceptional service and support to customers, including : respond to customer inquiries via phone & in person.Finance to provi...Show moreLast updated: 30+ days ago
Customer Support Specialist - Daylight.We're Changing the Rentals Industry.We're a profitable, growth-stage company building industry-leading martech and data products for the rentals industry.Whil...Show moreLast updated: 30+ days ago
At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup c...Show moreLast updated: 30+ days ago
At GoBolt, we provide a technology-driven, customer-centric and sustainable approach to ecommerce and last-mile logistics for businesses of all sizes – from local brands to large national retailers...Show moreLast updated: 30+ days ago
Customer Service Representative.We are seeking a dedicated and customer-focused Arabic and English Customer Service Representative to join our team.
The ideal candidate will handle customer interact...Show moreLast updated: 30+ days ago
HistoWiz is the largest online histopathology company based in New York City.Our mission is to help biomedical researchers find cures by accelerating histopathology and enabling global collaboratio...Show moreLast updated: 30+ days ago
Junior Customer Support Specialist | Remote | AI SaaS Support.We believe in the power of process and its potential to unlock growth in teams everywhere.
Process Street is an AI software and complian...Show moreLast updated: 30+ days ago
- Promoted
Customer Support Specialist
Umbrella BPOBrooklyn, NY, USFull-time
- New!
Customer Support Specialist
LeagueAppsNew York, New YorkFull-time
- Promoted
Customer Support Specialist (Greek - Speaking)
Neo GroupNew York, NY, USFull-time
Customer Support
Empowered HospitalityNew York, NY, United StatesFull-time
- Promoted
Customer Support
Manatal Tech Team Account (Production)New York, NY, USFull-time
- Promoted
Customer Support Specialist
Eleven LabsStaten Island, NY, USFull-time
- Promoted
Customer Support Specialist
GoShareBrooklyn, NY, USFull-time
- Promoted
Amazon Customer Support and Operations Specialist
DreamHireStaten Island, NY, USFull-time
- Promoted
Customer Support Specialist
Vitesse PSPNew York, NY, USFull-time
- Promoted
Customer Support Specialist - Quality
BrightreeNew York, NY, USFull-time
- Promoted
Customer Support Specialist
VirtualVocationsBronx, New York, United StatesPart-time
Customer Support Specialist
PitchBookNew York, New York, United StatesFull-time
- Promoted
Customer Support Specialist
TradeJobsWorkforce10033 New York, NY, USFull-time
- Promoted
Customer Support Specialist - Daylight
RentableCorona, NY, USFull-time
Customer Support Specialist, Payments
JustworksNew York, New YorkFull-time
Customer Support Specialist - Fulfillment
GoBoltCarlstadt, New Jersey, United States, 07072Full-time
- Promoted
Customer Support Specialist
PlatinumlistNew York, NY, USFull-time
- Promoted
Biotech Customer Support Specialist
HistoWiz, IncNew York, NY, USFull-time
- Promoted
Junior Customer Support Specialist | Remote | AI SaaS Support
Process StreetCorona, NY, USRemote
Full-time
The average salary range is between $ 37,050 and $ 62,408 year , with the average salary hovering around $ 42,500 year .
- commercial real estate broker (from $ 58,500 to $ 330,204 year)
- dermatologist (from $ 25,000 to $ 300,000 year)
- emergency medicine physician (from $ 93,600 to $ 266,334 year)
- urologist (from $ 25,000 to $ 250,984 year)
- anesthesiologist (from $ 25,000 to $ 250,739 year)
- neurosurgeon (from $ 20,000 to $ 250,479 year)
- ophthalmologist (from $ 62,542 to $ 250,000 year)
- physiatrist (from $ 191,000 to $ 250,000 year)
- chief learning officer (from $ 215,000 to $ 250,000 year)
- chief medical officer (from $ 142,024 to $ 250,000 year)
- Springfield, IL (from $ 38,751 to $ 120,150 year)
- Alexandria, VA (from $ 33,150 to $ 115,082 year)
- Lancaster, CA (from $ 33,150 to $ 101,500 year)
- Columbia, MO (from $ 41,600 to $ 99,240 year)
- Columbia, SC (from $ 41,600 to $ 99,240 year)
- Huntsville, AL (from $ 44,325 to $ 97,034 year)
- Virginia Beach, VA (from $ 33,150 to $ 95,000 year)
- Plano, TX (from $ 33,367 to $ 93,600 year)
- Augusta, GA (from $ 29,104 to $ 86,112 year)
- Wilmington, NC (from $ 37,050 to $ 85,300 year)
The average salary range is between $ 32,523 and $ 54,810 year , with the average salary hovering around $ 38,025 year .
Customer Support Specialist
Umbrella BPOBrooklyn, NY, US30+ days ago
Job type
- Full-time
Job descriptionDiagnose and resolve technical issues related to BPO processes and systems. Collaborate with internal teams to escalate and resolve complex technical problems. Identify opportunities for process improvement and efficiency in customer support procedures. Work closely with team members and management to implement enhancements to existing processes. Maintain accurate and detailed records of customer interactions, technical issues, and resolutions. Contribute to the development and updating of knowledge base articles and support documentation. Communicate effectively with clients to understand their needs and expectations. Provide regular updates and feedback to clients regarding the resolution of their issues. Monitor and evaluate customer interactions to ensure service quality meets or exceeds company standards. Participate in quality assurance initiatives and training programs. Be able to adapt and adjust to what the business needs are. Professional English fluency Minimum 3 years of experience in customer support, preferably in a BPO environment. Strong organizational and multitasking abilities. Excellent communication and interpersonal skills. Ability to handle confidential information with discretion. Bachelor's Degree (Nice to have)
Customer Support Specialist
As a Customer Support Specialist at Umbrella BPO, you will play a crucial role in providing exceptional support to our clients and ensuring a positive customer experience.
Key Responsibilities :
1. Customer Support :
- Provide prompt and efficient support to clients via phone, email, chat, or via client CRM software.
- Address customer inquiries, concerns, and issues with a high level of professionalism and customer satisfaction.
2. Technical Troubleshooting :
3. Process Improvement :
4. Documentation :
5. Client Communication :
6. Quality Assurance :
7. Adaptability :
Qualifications :
Working Conditions :
This position may require occasional evening or weekend work to accommodate different time zones or meet project deadlines. If you are passionate about delivering exceptional customer support, have a keen interest in business process outsourcing, and thrive in a dynamic environment, we invite you to apply for the Customer Support Specialist position. Join our team and contribute to the success of our clients through outstanding service and support.