Talent.com

Customer support specialist Jobs in Overland Park, KS

Create a job alert for this search

Customer support specialist • overland park ks

Last updated: 2 hours ago
  • Promoted
Customer Support Specialist

Customer Support Specialist

KegmilKansas City, MO, US
Full-time
About Kegmil : Kegmil is a holistic solution provider of mission-critical Enterprise Systems, with a spike in Field Service Management software-as-a-service. We are a global team serving internationa...Show moreLast updated: 30+ days ago
Customer Support Specialist - Treasury

Customer Support Specialist - Treasury

Commerce BankKansas City, MO, US
Full-time
Commerce Bank Technical Support Specialist.Building a career here is more than just steps on a ladder.It's about helping people find financial safety and success, helping businesses thrive, and mak...Show moreLast updated: 4 days ago
Customer Support Specialist

Customer Support Specialist

Hustle Notice BizKansas, City, US
Full-time
Quick Apply
Unilux Brand We are seeking a highly motivated and passionate Customer Support Specialist to join our dynamic team.In this role, you will be the first point of contact for our customers, playing a ...Show moreLast updated: 9 days ago
Fraud Specialist / Customer Support

Fraud Specialist / Customer Support

Sunrise SystemsShawnee Mission, Kansas, United States
Full-time
Quick Apply
Fraud Specialist / Fraud Operations Specialist I.Duration : 06 Months On Contract.At least 1 year relevant experience required. Conduct in depth analysis and / or investigations to identify and manage fr...Show moreLast updated: 30+ days ago
Customer Support

Customer Support

DH PaceOlathe, KS, US
Full-time
The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leade...Show moreLast updated: 21 days ago
  • Promoted
Customer Support Specialist with Hebrew and English

Customer Support Specialist with Hebrew and English

FoundeverKansas City, MO, US
Full-time
Customer Support Specialist With Hebrew And English.Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best ex...Show moreLast updated: 30+ days ago
Customer Support Specialist

Customer Support Specialist

ACADENTAL INCOverland Park, KS, US
Full-time
Are you a people person with excellent communication skills? Do you enjoy helping others and resolving issues with a friendly and professional approach? We are seeking a conscientious, dependable, ...Show moreLast updated: 23 days ago
Broadband Customer Support Specialist

Broadband Customer Support Specialist

T-MobileOverland Park, Kansas, USA
Full-time +1
At T-Mobile we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation packag...Show moreLast updated: 28 days ago
  • Promoted
Customer Support Specialist

Customer Support Specialist

SteadilyOverland Park, KS, US
Full-time
Steadily is an insurance technology company that specializes in rental property insurance for landlords.We're Series B, just over 130 people, manage $20B in risk, and are intent on becoming the wor...Show moreLast updated: 30+ days ago
Customer Support Specialist

Customer Support Specialist

Rally House9401 Renner Road, Lenexa, KS 66219, United States of America
Full-time
The Customer Support Specialist will report to the Customer Technical Support Manager.The primary focus of this role is to provide a great customer experience by staying current on our function’s t...Show moreLast updated: 30+ days ago
  • Promoted
Internal Job Customer Support Specialist

Internal Job Customer Support Specialist

Great Day ImprovementsKansas City, MO, US
Full-time
Champion Window - Customer Support Specialist.As a Customer Support Specialist, you will work with customer support concerns, including scheduling warranty appointments, ordering parts, and maintai...Show moreLast updated: 30+ days ago
  • New!
Customer Support Representative

Customer Support Representative

Sonaca GroupMission, KS, United States
Full-time
As a leading provider of aerospace and defense solutions, we are dedicated to making air and space travel safe and sustainable. We have 13 locations across North America and our engineering expertis...Show moreLast updated: 12 hours ago
Customer Support Specialist

Customer Support Specialist

JARBOOlathe, KS, US
Full-time
Summary – Customer Support Specialist.Join a high-performing Customer Service team with one of the leading commercial construction contractors based in Olathe, KS.We're looking for motiva...Show moreLast updated: 30+ days ago
Customer Support Specialist I

Customer Support Specialist I

MID-WEST WHOLESALE HARDWARE INCKansas City, MO, US
Full-time
Banner Solutions is more than a typical door hardware distributor – we’re obsessed with making our customers’ jobs easier through inventory availability, product findability, and ...Show moreLast updated: 30+ days ago
  • New!
Customer Support Specialist

Customer Support Specialist

Catch Vibe VoiceKansas City, Missouri, United States
Full-time
We are seeking a motivated and detail-oriented.In this role, you will serve as a key point of contact for customers, ensuring their inquiries are handled with accuracy, efficiency, and professional...Show moreLast updated: 2 hours ago
Customer Service & Office Support Specialist

Customer Service & Office Support Specialist

PeopleShareOverland Park, KS, US
Full-time
Customer Service & Office Support Specialist – Temp-to-Hire.Schedule : Monday–Friday, 8 : 00 AM – 5 : 00 PM.PeopleShare is hiring a Customer Service & Office Support Specialist...Show moreLast updated: 5 days ago
Customer Support Specialist

Customer Support Specialist

VirtualVocationsKansas City, Missouri, United States
Full-time
A company is looking for a Customer Support Specialist.Key Responsibilities Provide clear answers to support inquiries via phone, email, or chat Manage and follow up on pending support tickets a...Show moreLast updated: 30+ days ago
Customer Support Manager

Customer Support Manager

Alphabe Insight IncKansas City, Kansas, USA
Full-time
We are seeking a dedicated and detail-oriented.This role is perfect for someone who excels in problem-solving organization and delivering an exceptional client experience.Oversee daily operations o...Show moreLast updated: 7 days ago
  • Promoted
Amazon Customer Support and Operations Specialist

Amazon Customer Support and Operations Specialist

DreamHireKansas City, MO, US
Full-time
Amazon Customer Support And Operations Specialist.We are looking for a detail-oriented and proactive Amazon Customer Support and Operations Specialist to join our team. In this role, you will be res...Show moreLast updated: 30+ days ago
People also ask
Customer Support Specialist

Customer Support Specialist

KegmilKansas City, MO, US
30+ days ago
Job type
  • Full-time
Job description

Customer Support Specialist

About Kegmil : Kegmil is a holistic solution provider of mission-critical Enterprise Systems, with a spike in Field Service Management software-as-a-service. We are a global team serving international clients, and strongly backed by Mitsubishi Electric (a world-leading manufacturer of products ranging from home electronics to satellite systems, headquartered in Japan).

Our cloud-based, AI-enabled Field Service Management solution is #1 amongst B2B clients in Southeast Asia and is adopted across various industries such as Elevator & Escalator, Data Center, Medical Equipment, Defence & Aerospace, Marine Offshore, etc.

Our offerings expand to Enterprise Resource Planning (ERP) systems integration and deployment - including Inventory Management Systems (IMS), HR Information Systems (HRIS), Customer Relationship Management (CRM), Procurement Systems and others.

Location : HCMC or Remote

Job Type : Full-time

Job Description : We are looking for a dedicated Customer Support Specialist who is passionate about providing solutions and enhancing user experience through expert support and proactive engagement. This role requires a keen interest in technology, a deep understanding of our products, and the ability to troubleshoot and communicate effectively across multiple platforms.

Responsibilities :

  • Customer Interaction : Provide support to users across multiple channels, ensuring high-quality assistance with a proactive approach.
  • Product Expertise : Develop a deep understanding of the product and its industry, mastering the functionalities and interconnections of all features.
  • Problem Solving : Exhibit strong problem-solving skills with the ability to find effective workarounds for user issues.
  • Issue Reproduction : Attempt to reproduce reported issues, clarify with users when incidents are not bugs, and coordinate closely with the development team to resolve production issues aggressively.
  • Customer Onboarding : Understand customer needs thoroughly, set up tenant environments, and guide new users on how to effectively utilize the platform.
  • Feedback Management : Collect and analyze customer feedback, providing detailed reports to enhance product development and support.
  • Organizational Skills : Manage multiple tasks and priorities efficiently, maintaining a high level of organization and attention to detail.
  • AI Tools : Utilize artificial intelligence tools to augment support processes and improve customer interaction.
  • Language and Communication : Demonstrate excellent command of the English language, both in writing and speaking.

Requirements :

  • Passion for technology and strong willingness to learn continuously.
  • Experience in customer support or a related field, with a track record of solving complex customer issues.
  • Excellent problem-solving skills and the ability to operate independently to find solutions.
  • Experience in managing customer interactions across various communication channels.
  • Ability to work effectively in a fast-paced, dynamic environment.
  • Open-minded and growth-oriented, with a strong desire to contribute to team and product development.
  • Proficiency in using AI tools to enhance customer support tasks is preferred.
  • Qualifications :

  • Bachelor's degree in a relevant field (e.g., Business Administration, Information Technology) or equivalent practical experience.
  • Strong interpersonal and communication skills.
  • Proficient in English (English command must be good)