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Customer support specialist Jobs in Saint Paul, MN

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Customer support specialist • saint paul mn

Last updated: 22 hours ago
Customer Support Specialist

Customer Support Specialist

Farm Credit Services of AmericaMinneapolis, MN, US
Full-time
Hybrid- Candidate can work from any office in our footprint and must work a minimum of three days each week in the office • •. Are you passionate about providing exquisite customer service, do you bel...Show moreLast updated: 30+ days ago
Customer Support Specialist - Minneapolis, MN

Customer Support Specialist - Minneapolis, MN

Accommodations Plus InternationalMinneapolis, MN, US
Full-time
In this role, the Airline Support Specialist processes hotel and ground transportation reservations, cultivates successful relationships with our airline partner, and maintains a strong focus on pr...Show moreLast updated: 30+ days ago
Customer Support

Customer Support

Emser TileMinneapolis, MN, United States
Full-time
Assist in day-to-day functioning of branch.Greet customers warmly and ascertain reason for visiting.Build relationships with contractors. Answer all calls to Branch promptly and assist accordingly.D...Show moreLast updated: 11 days ago
  • Promoted
Customer Support Representative

Customer Support Representative

FoodaMinneapolis, MN, US
Full-time
Customer Support Representative.At Fooda, we bring better lunch experiences to office workers everywhere.We are on a mission to mobilize a global network of people, restaurants, and businesses to m...Show moreLast updated: 30+ days ago
  • Promoted
  • New!
Technical Support Specialist

Technical Support Specialist

Altacent LLCMinneapolis, MN, United States
Full-time
Join a dynamic and supportive team dedicated to providing top-tier technical assistance.We pride ourselves on strong leadership, a collaborative environment, and excellent opportunities for growth....Show moreLast updated: 22 hours ago
  • Promoted
Customer Support Specialist

Customer Support Specialist

VirtualVocationsMinneapolis, Minnesota, United States
Full-time
A company is looking for a Supplier Success Professional (Customer Support).Key Responsibilities Provide professional support to all customers and assist with navigating the cloud application Ve...Show moreLast updated: 30+ days ago
Customer Support & Data Entry Specialist

Customer Support & Data Entry Specialist

Rust ConsultingMinneapolis, MN, United States
Full-time
A leading consulting firm in Minneapolis is seeking a Call Center Representative to manage incoming calls and provide excellent customer service. This role requires strong communication skills and a...Show moreLast updated: 1 day ago
  • Promoted
Customer Support Specialist Card Services (Back-Office)

Customer Support Specialist Card Services (Back-Office)

Extend Your TeamMinneapolis, MN, US
Full-time
We are reinventing consumer credit.We wildly reduce the cost of capital by using technology to easily tap into people's assets. Our first product is the world's cheapest credit card backed by home ...Show moreLast updated: 30+ days ago
  • Promoted
Customer Support Assistant

Customer Support Assistant

Alphabe Insight IncMinneapolis, Minnesota, USA
Full-time
We are looking for a detail-oriented and customer-focused.This position is ideal for individuals who thrive in a structured professional environment and enjoy helping others succeed.Assist customer...Show moreLast updated: 30+ days ago
Technology Support Specialist

Technology Support Specialist

ColorfuelMinneapolis, MN, US
Full-time
Join Our Team at The Center for Effective School Operations (CESO)!.At CESO, we believe its time to reimagine education.We are a team of curious thinkers and experienced problem solvers passionate ...Show moreLast updated: 30+ days ago
  • Promoted
Customer Specialist

Customer Specialist

CarMaxSaint Paul, MN, US
Full-time
As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing ou...Show moreLast updated: 30+ days ago
Customer Service Support

Customer Service Support

Imperial DadeSt Paul, MN, United States
Full-time
Imperial Dade, a leading North American distributor, has a Customer Service Support role available! Join a strong and continuously evolving team that helps our business grow.If you're looking for y...Show moreLast updated: 4 days ago
Operations Support Specialist

Operations Support Specialist

Canteen OneMinneapolis, MN, United States
Full-time
We are the national account management arm for Canteen, the largest and most experienced food and retail service company in the United States. We help our clients take the best breaks possible by pr...Show moreLast updated: 30+ days ago
  • Promoted
Remote Customer Support Specialist – Training Provided

Remote Customer Support Specialist – Training Provided

Radiance MedspaMinneapolis, Minnesota, USA
Remote
Full-time
Radiance MedSpa is a rapidly growing beauty wellness and client-care organization providing premium care experiences to customers nationwide. Our remote operations team supports scheduling customer ...Show moreLast updated: 13 days ago
Customer Support Specialist - Quality

Customer Support Specialist - Quality

ResMedMinneapolis, MN, United States
Remote
Full-time
Brightree is a wholly owned subsidiary of ResMed (NYSE : RMD, ASX : RMD).When you work at Brightree, it’s more than just a job. You’ll be part of a team that’s driving innovation and leading the way i...Show moreLast updated: 30+ days ago
  • Promoted
Customer Support - II2

Customer Support - II2

Tech DigitalMinneapolis, MN, US
Full-time
Responsibilities : Answer incoming calls and emails from customers, financial institutions, and legal professionals.Treasury financial products, regulations, and forms. Support account setup and navi...Show moreLast updated: 30+ days ago
Customer Service Support

Customer Service Support

IMPERIAL DADENew Brighton, MN, United States
Full-time
Overview Imperial Dade, a leading North American distributor, has a Customer Service Support role available! Join a strong and continuously evolving team that helps our business grow.If you're loo...Show moreLast updated: 30+ days ago
  • Promoted
Customer Support Associate

Customer Support Associate

Spoiler AlertMinneapolis, MN, US
Full-time
Spoiler Alert is a fast-growing Series A SaaS startup transforming how enterprise and mid-market CPG brands manage excess and short-dated inventory. Our platform helps companies like Unilever, Kraft...Show moreLast updated: 30+ days ago
  • Promoted
Customer Support Consultant

Customer Support Consultant

CaliberSaint Paul, MN, US
Full-time
Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly greeting customers in person or on the...Show moreLast updated: 1 day ago
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Customer Support Specialist

Customer Support Specialist

Farm Credit Services of AmericaMinneapolis, MN, US
30+ days ago
Job type
  • Full-time
Job description

Job Summary

  • Hybrid- Candidate can work from any office in our footprint and must work a minimum of three days each week in the office

Are you passionate about providing exquisite customer service, do you believe each customer interaction is an opportunity to serve, engage, and delight? If yes, we would love to hear from you! We are looking for someone to join our Customer Support Team. The position is full-time with fantastic benefits.

In this role, you’ll provide customer service to customers via email, telephone, live chat or text. You'll support customer / account inquiries, resolve incidents related to customer facing technology, process cash management requests and identify customer needs for loan servicing requests.

Farm Credit Services of America (FCSAmerica) is a great place to work. You see it in our people and the relationships they have with each other and our customers. Our passion and commitment to serving both rural America and each other is key to our success in the marketplace.

Essential Duties & Responsibilities

  • Provide 1st level service and support for inbound customer interactions that originate through an automated call distribution phone system or other digital communication channels (chat, email, text). Accurately document interactions within the Associations’ customer service management tool.
  • Complete various service and support activities based on the customer request, within the team’s service level agreements and to the satisfaction of the customer.
  • Own the interaction until the point of resolution, which may require collaboration with others within FCSAmerica for further support and / or guidance.
  • Escalate interactions to appropriate internal resources, as needed.
  • Conduct follow-up activities, as appropriate.
  • Service and Support type activities may include :
  • Addressing business and technical related questions on the Associations’ digital portal, online banking and other customer-facing tools.
  • Addressing customer / account related inquiries (payment inquiries, payoffs, accrued interest, change of address, etc.)
  • Processing cash management requests (wires / ACH / Payment by Phone)
  • Providing options for loan servicing and gathering appropriate documentation to initiate processing of the request.
  • Assist in the ongoing analysis and improvement of support processes to ensure operational excellence and delivery of a consistent and quality customer experience.
  • Education Requirements

    Associate degree in Business or related field

    Bachelor’s degree in Business or related field preferred.

    Years of Experience

  • 3+ years’ banking or financial services customer support experience or a combination of related experience and / or specialized training required.
  • About Us

    Farm Credit Services of America (FCSAmerica), AgCountry Farm Credit Services (AgCountry), and Frontier Farm Credit are financial cooperatives operating under joint management. While each Association is owned by its local farmers and ranchers, the cooperatives pool their resources, experience, and talent to deliver affordable credit, crop insurance services, and financial services.

    FCSAmerica serves rural communities and agriculture in Iowa, Nebraska, South Dakota, and Wyoming. AgCountry serves portions of North Dakota, Minnesota, and Wisconsin, and Frontier Farm Credit serves eastern Kansas. Together, we support nearly 82,000 producers and agribusinesses, meeting the needs of today’s agricultural industry with our combined 2600+ employees providing lending, risk management, technology, commodity marketing, and customer and employee education.

    We have employment opportunities across our combined eight states. FCSAmerica is headquartered in Omaha, Nebraska, and has 48 local offices; AgCountry is headquartered in Fargo, ND and has 45 local offices; and Frontier Farm Credit is headquartered in Manhattan, KS and has six local offices.