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Customer support specialist Jobs in Sterling Heights, MI

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Customer support specialist • sterling heights mi

Last updated: 12 hours ago
Executive Support Specialist

Executive Support Specialist

Community Housing NetworkTroy, MI, US
Full-time +1
About Community Housing Network.Community Housing Network (CHN) is a nonprofit organization committed to providing homes for people in need through proven strategies of homeless prevention, housing...Show moreLast updated: 22 days ago
Customer Support Engineering

Customer Support Engineering

RGBSITroy, MI
Full-time
Communicates effectively and quickly when plant Quality Concern Notifications are issued.Ability to present status of issue resolution to plant management team. Knowledge of supplier's manufacturing...Show moreLast updated: 30+ days ago
Customer Support Specialist $60K-$90K

Customer Support Specialist $60K-$90K

Schoenherr RoofingSterling Heights, MI, US
Full-time
Position : Customer Support Specialist.Strong and effective customer relation service skills.Excellent verbal communication and customer service abilities. Ability to build rapport quickly and mainta...Show moreLast updated: 14 days ago
  • Promoted
Customer Support Specialist

Customer Support Specialist

VirtualVocationsSterling Heights, Michigan, United States
Full-time
A company is looking for a Customer Support Specialist II to provide advanced support and optimize customer experience.Key Responsibilities Manage and triage escalated support cases from Tier 1 t...Show moreLast updated: 30+ days ago
Customer Success Specialist

Customer Success Specialist

TechCollectRochester, MI, US
Full-time
Homeowner Association Industry (HOA) operates.We empower HOA organizations to streamline their Accounts Receivable workflows and maximize their potential. Our office is located in the heart of downt...Show moreLast updated: 30+ days ago
Customer Service Specialist

Customer Service Specialist

OrkinSterling Heights, MI, United States
Full-time
We Need Your Next-Level Service Mindset at the.As part of the Orkin team, you'll be critical to helping our customers feel we've delivered on our promise. That means building on our reputation for t...Show moreLast updated: 27 days ago
Customer Service Specialist

Customer Service Specialist

Orkin LLCSterling Heights, MI, US
Full-time
We Need Your Next-Level Service Mindset at the.As part of the Orkin team, you’ll be critical to helping our customers feel we’ve delivered on our promise. That means building on our repu...Show moreLast updated: 30+ days ago
  • Promoted
Customer Support Agent

Customer Support Agent

TEKsystemsTroy, MI, United States
Full-time
The •Insurance Customer Service Representative •handles inbound calls related to homeowners insurance, assisting borrowers, agents, and financial institutions with payment and coverage inquiries.Th...Show moreLast updated: 25 days ago
Customer Support Engineering

Customer Support Engineering

ZobilityTroy, MI, United States
Full-time
Communicates effectively and quickly when plant Quality Concern Notifications (QCNs) are issued.Ability to present status of issue resolution to plant management team. Key interface with Quality (at...Show moreLast updated: 30+ days ago
Customer Support Representative

Customer Support Representative

Turn 14 DistributionFerndale, MI, United States
Full-time
Drive Your Future with Turn 14 Distribution! Named SEMA Channel Partner of the Year 2022, and SEMA WD of the Year 2021, 2018, 2016, Turn 14 Distribution is always seeking great talent that will con...Show moreLast updated: 22 days ago
Peer Support Specialist

Peer Support Specialist

Hope Network New PassagesMount Clemens, MI, US
Full-time
In order to be considered for the Peer Support Specialist position.Community Mental Health Program.The Peer Support Specialist is a key associate at Hope Network whose primary responsibilities incl...Show moreLast updated: 3 days ago
Youth Support Specialist

Youth Support Specialist

ExpertCarePleasant Ridge, MI, US
Part-time
Ready to make a real difference? Be a part of our team that takes great pride in helping others succeed! ExpertCare is committed to a thriving company culture that instills inspiration and hap...Show moreLast updated: 11 days ago
Support Specialist - Part Time

Support Specialist - Part Time

Oakland Community Health NetworkTroy, MI, US
Part-time
The Support Specialist role is to provide clerical, data, and information related technical support to Team Manager / Department Director and members of the assigned team. This is role a hybrid role w...Show moreLast updated: 30+ days ago
  • Promoted
Computer Support Specialist

Computer Support Specialist

TradeJobsWorkForce48307 Rochester Hills, MI, US
Full-time
Pay attention to customers’ descriptions of their computer problems Ask customers questions to properly diagnose the problem Walk customers through the recommended problem-solving steps Set up or r...Show moreLast updated: 30+ days ago
  • Promoted
Remote Customer Support

Remote Customer Support

TradeJobsWorkforce48308 Rochester, MI, US
Remote
Full-time
Help us grow as our next Remote Customer Support, where you will support returns and exchanges in a timely manner, coordinate with other departments when needed, and provide friendly assistance to ...Show moreLast updated: 30+ days ago
  • Promoted
Customer Support Technician

Customer Support Technician

TalascendSterling Heights, MI, United States
Full-time
Talascend is currently seeking a.This role is responsible for performing customer support activities involving the installation, modification, and repair of complex equipment and systems.Conducts o...Show moreLast updated: 5 days ago
  • New!
Peer Support Specialist

Peer Support Specialist

Hope Network BHSEMount Clemens, MI, US
Full-time
In order to be considered for the Peer Support Specialist position.Community Mental Health Program.The Peer Support Specialist is a key associate at Hope Network whose primary responsibilities...Show moreLast updated: 12 hours ago
  • Promoted
Operations Support Specialist

Operations Support Specialist

Michigan StaffingTroy, MI, US
Full-time +1
Protect your homeland and defend your culture.Join USCIS, America's frontline defense against illegal foreign infiltration and fraud. As an Operations Support Specialist, you will assist management ...Show moreLast updated: 11 days ago
Store POS Support Specialist

Store POS Support Specialist

Dunhams SportsMacomb, MI, US
Full-time
We are looking for a full-time.Store Support Help Desk department.If the following characteristics describe you, take a moment to review this new opportunity. You are confident in your ability to le...Show moreLast updated: 13 days ago
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The cities near Sterling Heights, MI that boast the highest number of customer support specialist jobs are:
Executive Support Specialist

Executive Support Specialist

Community Housing NetworkTroy, MI, US
22 days ago
Job type
  • Full-time
  • Part-time
Job description

Job Description

Job Description

About Community Housing Network

Community Housing Network (CHN) is a nonprofit organization committed to providing homes for people in need through proven strategies of homeless prevention, housing assistance, affordable housing development, community education, advocacy, and referrals. Since 2001, CHN has served as the leading housing resource nonprofit organization in southeast Michigan and serves thousands of families and individuals annually who are facing homelessness, people with disabilities, low-income households, and other vulnerable Michigan residents.

Community Housing Network is building thriving communities and overcoming homelessness and housing instability through a work environment dedicated to empowering a work / life balance success through our Core Values : Inclusion, Integrity, Innovation and Passion.

Community Housing Network provides excellent employment opportunities with competitive salaries and a comprehensive benefit package. All full-time employees enjoy a rich package of benefits including :

  • Health Insurance
  • Dental
  • Vision
  • Health Care and Dependent Care Flexible Spending
  • 401k
  • Life Insurance
  • Long Term Disability Insurance
  • Voluntary Products : Short Term Disability Insurance, Life Insurance, Pet Insurance, Hospital Indemnity, Critical Illness, Accident
  • Generous Vacation and Medical Leave Time

Community Housing Network is an equal-opportunity employer recognized by the Detroit Free Press as a Top 100 Workplace and honored as a Crain’s Cool Place to Work.

Executive Support Specialist

Department : Operations

Reports to : Administrative Operations Supervisor

Employment Status Classification : Part-Time Hourly; Non-Exempt (28 hours per week)

Hourly Rate : $20.00 - $24.00 per hour

Job Description Summary :

Under the direction of the Administrative Operations Supervisor, the Executive Support Specialist provides dynamic, high-level administrative support to the executive team and board of directors. This role is essential to ensuring smooth daily operations by managing complex schedules, coordinating meetings and events, preparing correspondence and reports, and facilitating clear, timely communication across departments and leadership levels. The ideal candidate thrives in a fast-paced environment, is highly organized, and attention to detail to every task.

Essential Functions :

Executive Support :

  • Manage complex calendars, schedule meetings, and coordinate travel for five executives.
  • Prepare meeting agendas, take minutes, transcribe notes, and follow up on action items.
  • Assist with confidential correspondence and project tracking.
  • Support executives with data entry, research, and decision-making tasks.
  • Create and maintain a secure, technology-forward filing system for the executive team that protects sensitive information and aligns with organizational privacy policies.
  • Coordinate conferences, travel, and related logistics across the organization, ensuring all details are managed efficiently and accurately.
  • Board Coordination :

  • Coordinate board meeting schedules in alignment with executive calendars.
  • Prepare and set up meeting rooms with necessary materials, equipment, and technology.
  • Attend board and subcommittee meetings to take detailed minutes and transcribe them into formal documents.
  • Prepare and distribute board agendas, minutes, and resolutions.
  • Create and track post-meeting action items to ensure timely follow-through.
  • Maintain organized records of board materials and resolutions in accordance with retention policies.
  • Manage and update the board’s SharePoint intranet site, ensuring accessibility and version control.
  • Collaborate with internal departments to gather documentation and updates for board review.
  • Ensure all administrative aspects of board operations are executed with professionalism and precision.
  • Administrative Operations :

  • Handle filing, copying, scanning, and document management.
  • Set up and organize meeting rooms with necessary materials and technology.
  • Prepare monthly expense reports and manage executive mail.
  • Coordinate internal meetings and assist with organizational events.
  • Qualifications and Skills :

  • Proven experience in executive-level administrative support.
  • Strong organizational and time management skills.
  • Excellent written and verbal communication abilities.
  • Ability to work independently and collaboratively across departments.
  • Effectively prioritize and manage multiple tasks in a fast-paced environment, exercising independent judgment and seeking guidance when needed.
  • Proactive and forward-thinking, with strong analytical skills to anticipate needs, solve problems, and inform decision-making.
  • High attention to detail in composing, reviewing, and proofreading materials, establishing priorities, and meeting deadlines.
  • Build and maintain collaborative relationships with staff, executives, and external partners.
  • Proficiency in Microsoft 365 applications (Word, Copilot, Excel, PowerPoint, Outlook, Teams, SharePoint) and ability to leverage technology to streamline workflow and improve efficiency.
  • Reliable transportation, possession of a valid driver’s license, and maintenance of automobile insurance coverage that meets organization coverage limit requirements. (Bodily Injury $100,000 each person and $300,000 each occurrence and Property Damage of $100,000 each occurrence).
  • Agency Expectations :

  • Commitment to confidentiality, integrity, and adherence to organizational values.
  • Adhere to agency policies and procedures.
  • Demonstrate exceptional communication and organizational skills.
  • Maintain a positive and respectful attitude.
  • Demonstrate flexible and efficient time management and ability to prioritize workload.
  • Consistently report to work on time and prepared to perform duties of position.
  • Proactively and effectively communicate the knowledge gained from education / trainings / conferences to others in the organization through the use of presentations, emails, and conversations.
  • Execute all duties within the framework of Housing First and trauma-informed care principles.
  • Prioritize cultural understanding, respect, resilience, adaptability, conflict resolution, and resourcefulness.
  • Upholds organizations core values of integrity, inclusion, innovation, passion and vision within our organization and the people we serve.
  • Travel :

    Travel required within the communities served.

    CHN reserves the right to require a motor vehicle record check with respect to any employee where driving is an essential function of the position.

    Work Environment and Physical Demands :

  • Primarily in the office with the occasional opportunity to work from home.
  • To work from home, the candidate must have a designated space that allows for privacy.
  • This position is primarily sedentary, but may occasionally require standing, walking, bending, or lifting to set up conference rooms, trainings, or managing office tasks.
  • May be required to work beyond standard business hours to meet organizational needs and for meetings or events.
  • Disclaimer :

    This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.