Customer support specialist Jobs in Wilmington, NC

Job Description

Job Description

We have immediate openings for Community Support Specialists.

Pay Rate : This position starts at $18.03 / HR along with a $500-$1K Sign on Bonus.

We have a variety of schedules, shifts, and locations available. In addition to Full Time opportunities, this is a great opportunity for a student or anyone looking for a 2nd job.

The Charles Lea Center is a national leader in providing supported living solutions so men and women with disabilities can live more independently. Additionally, we provide an array of other support services designed around supporting people to achieve their unique goals and interests. Depending upon the individual's needs and desires, Community Support Specialists (Direct Support Professionals), with the help of technology, provide the needed level of support and care, allowing the person to be more self-sufficient. Charles Lea Center staff is experienced at customizing supports and programs to fit the individual. In fact, it's what we do best! We support and train our staff to understands the needs of men and women who are living alone for perhaps the first time in their lives.

As a Community Support Specialist, you are part of our Direct Support team and your passion for empowering others, teaching, and helping others achieve their potential contributes to our exceptional services and high level of satisfaction of those we support. Acting as the first line of support to the amazing people and families served by The Charles Lea Center, you will work and communicate in an open, helpful, and engaging tone, to support others to take steps on their journey to independence.

We're committed to your growth and success as an employee of The Charles Lea Center. We are building a supports network where you can work with diverse individuals, explore new ways of thinking, and expand the capabilities of the people we support, as well as your own.

We are dedicated to building a diverse community, one where employees feel a sense of belonging, and are valued for their contributions and the perspectives they bring. We understand work / life balance and have a variety of work hours and locations available to meet your unique life circumstances.

Your Role : Our Community Support Specialist works under the general supervision of the Program Manager. Your skill set provides for the health, safety, accountability, supervision and training for people supported in the community. In this role you will assist people supported in all aspects of Community living, enabling people supported to be as independent as possible.

Our purpose is to champion the power of human connection and the heart of connection is inclusion. You belong here.

Benefits Offered :

• Full-time status at 30 hours per week
• Blue Cross & Blue Shield Health insurance available to FT employees within 60 days from your start date.
• Vision and dental available to FT employees within 60 days from your start date.
• Flex spending
• Life, and Disability Insurance
• 401K Retirement Plan
• Paid Time Off available to any employee working more than 20 hours per week. Accrual begins as soon as you start working!
• Tuition Assistance
• A Career path with opportunities for growth!
• We value the health and safety of our employees so in our everchanging world, we provide PPE and other supplies at no cost to our employees