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Data center manager Jobs in Buffalo, NY

Last updated: 2 days ago
  • Promoted
Call Center Manager

Call Center Manager

Hunter Recruitment Advisors (HRA)Nassau County, NY, United States
$70,000.00–$90,000.00 yearly
Full-time
Are you a strategic leader who thrives in a fast-paced environment?.Do you have the skills to motivate a team, drive performance, and fulfill revenue & call quality goals with precision?.Are you re...Show moreLast updated: 2 days ago
  • Promoted
Money Center Data Configuration Analyst (InTrader / FIS)

Money Center Data Configuration Analyst (InTrader / FIS)

BayforceBuffalo, NY, United States
Full-time
Role Title : Money Center Data Configuration Analyst.Client : Bank / Financial company.Preferred Location : Remote with travel as needed to NY. We are seeking a detail-oriented and experienced Money Cent...Show moreLast updated: 4 days ago
  • Promoted
Engineering Manager - Data Platform

Engineering Manager - Data Platform

Canonical - JobsBuffalo, NY, US
Full-time
Canonical is building a comprehensive suite of multi-cloud and on-premise data solutions for the enterprise.We want to make it easy to operate any database on any cloud, or on premise.The data plat...Show moreLast updated: 3 days ago
Practice Manager - Surgical Center

Practice Manager - Surgical Center

Sono BelloAmherst, NY, US
$120,000.00–$140,000.00 yearly
Full-time
Sono Bello® is America's leading cosmetic surgery specialist •, with over 100 locations, 185+ board-certified surgeons, and more than 300,000 laser liposuction and body contouring procedures perform...Show moreLast updated: 30+ days ago
BRISR Data Manager I

BRISR Data Manager I

Roswell Park Comprehensive Cancer CenterBuffalo, NY, US
$51,305.00–$65,202.00 yearly
Full-time
Biostatistics & Bioinformatics.First Shift (United States of America).The Data Manager I provides clinical data services for the Biomedical Research Informatics Shared Resource.This includes pu...Show moreLast updated: 27 days ago
  • Promoted
Call Center Representative

Call Center Representative

Community Health Center of BuffaloBuffalo, NY, United States
$16.76–$20.24 hourly
Full-time
The Call Center Representative plays a crucial role in providing exceptional customer service and ensuring patient satisfaction. They must possess excellent interpersonal skills to effectively commu...Show moreLast updated: 2 days ago
  • Promoted
Senior Product Manager Center for Population Health Data Science

Senior Product Manager Center for Population Health Data Science

City of New YorkLong Island, New York, USA
The Center for Population Health Data Science (CPHDS) launched in October of 2023 aims to catalyze critical data modernization work and enable the agency to make progress toward linking public heal...Show moreLast updated: 18 days ago
Center Manager - Durable Medical Equipment (DME)

Center Manager - Durable Medical Equipment (DME)

Lincare Holdings Inc.Orchard Park, NY, USA
Develope business management goals and objectives that lend to growth and prosperity.Drive productivity and efficiency by leading the work and direction of your team. Devise and implement business p...Show moreLast updated: 30+ days ago
Data Center Business Developer

Data Center Business Developer

Alfa LavalBuffalo, NY
$81,590.00–$116,557.00 yearly
Full-time
At Alfa Laval, we always go that extra mile to overcome the toughest challenges.Our driving force is to accelerate success for our customers, people and planet. You can only achieve that by having d...Show moreLast updated: 30+ days ago
Data Product Manager Lead - Data Modeling

Data Product Manager Lead - Data Modeling

M&T BankBuffalo, NY
$115,703.73–$192,839.55 yearly
Full-time
Our team is on a mission – unleashing the power of data supported decision making.Our team builds enduring data products, provides platforms to access & derive data insights, enables confident deci...Show moreLast updated: 30+ days ago
Data Center Technician Onsite

Data Center Technician Onsite

RM Staffing B.V.Buffalo, NY, US
Permanent
Reboot Monkey is a global leader in IT solutions, specializing in data center management that simplifies your IT operations. We provide hosting space, future-proof upgrades, and 24 / 7 support through...Show moreLast updated: 30+ days ago
Facilities Technician- Data Center

Facilities Technician- Data Center

UrsusBuffalo, NY
Facilities Monitoring Technician specializing.Ensure the uninterrupted and efficient operation of our data center facilities using our monitoring tools for various critical systems, including power...Show moreLast updated: 30+ days ago
Service Center Manager

Service Center Manager

Valvoline Instant Oil ChangeTonawanda, United States of America
At Buffalo Lube Associates, LP, a franchise of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people.We demonstrate that belief every day by living a safety culture that protects our...Show moreLast updated: 30+ days ago
Assistant Center Manager

Assistant Center Manager

CSLAmericas, US, NY, Buffalo 239, CSL Plasma
$64,700.00–$78,000.00 yearly
Full-time
Reporting to Center Manager - In the absence of the center manager, you will have ultimate responsibility of entire center operations, including production, quality compliance, finance, HR and IT.E...Show moreLast updated: 30+ days ago
Financial Center Manager

Financial Center Manager

Northwest BankBUFFALO, NY, US
$55,000.00–$80,000.00 yearly
Full-time
Financial Center Managers build, develop, and motivate their team to provide an excellent experience for our customers / clients and connect them to the Northwest products and business partners that ...Show moreLast updated: 30+ days ago
  • Promoted
Trainer Contact Center

Trainer Contact Center

Catholic Health SystemBuffalo, NY, United States
$60,021.00–$90,012.00 yearly
Full-time +1
Facility : Administrative Regional Training Cntr.Bargaining Unit : ACE Associates.Exempt from Overtime : Exempt : Yes.This individual is responsible for developing and delivering training programs for ...Show moreLast updated: 2 days ago
Network Operations Engineer (Data Center Network)

Network Operations Engineer (Data Center Network)

HexaQuEST GlobalBuffalo, NY
Collaborate with MDCPS functional leads and SMEs to understand, index, and document future-state Business Processes using industry-standard notations (. Build Methods and Procedures Documentation fo...Show moreLast updated: 30+ days ago
  • Promoted
Senior Food and Beverage Manager, Kennedy Space Center

Senior Food and Beverage Manager, Kennedy Space Center

Delaware NorthBuffalo, NY, US
$55,300.00–$74,600.00 yearly
Full-time +1
Delaware North Parks and Resorts is hiring a Senior Food & Beverage manager to join our team at the Kennedy Space Center in Merritt Island, Florida and will be respsonsible for overseeing and manag...Show moreLast updated: 3 days ago
Assistant Service Center Manager

Assistant Service Center Manager

ValvolineBuffalo, NY
At Buffalo Lube Associates, LP, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people.We demonstrate that belief every day by living a safety culture that protects ou...Show moreLast updated: 30+ days ago
Call Center Manager

Call Center Manager

Hunter Recruitment Advisors (HRA)Nassau County, NY, United States
2 days ago
Salary
$70,000.00–$90,000.00 yearly
Job type
  • Full-time
Job description

Are you a strategic leader who thrives in a fast-paced environment?

Do you have the skills to motivate a team, drive performance, and fulfill revenue & call quality goals with precision?

Are you ready to take the lead and build a high-performing team? Apply today and be part of a company that values leadership, strategy, and a winning mindset!

Come work for us! A trusted leader in Plumbing, Heating, Cooling, and Electrical services for decades serving Long Island counties. The Call Center & Dispatch Manager will work to build, lead, and optimize our call center operations.

Why Join / What Makes Us Great?

  • Competitive Pay (approx. $70-90K / year base salary, DOE)
  • Medical Insurance
  • Life Insurance
  • 401(K) plan
  • Sick
  • Vacation
  • Personal days
  • Holidays

What We’re Looking For :

  • 5+ years of professional experience leading & managing a call center and a team of CSRs or Dispatchers in plumbing, heating, cooling, and / or electrical OR another related industry.
  • Must have experience with Service Titan (proficient in managing workflows, tracking KPIs, and optimizing scheduling).
  • Must have a strong work ethic – be motivated, dependable, and ready to lead by example.
  • Be a results-driven leader & be committed to coaching, goal setting, and driving the team’s performance through KPI tracking.
  • Committed to delivering exceptional customer service.
  • Experience handling customer service disputes and complaints professionally.
  • Experience in handling multiple lead sources and tracking performance.
  • Skilled in hiring, developing, and retaining top talent to maintain a high-performing team.
  • Ability to analyze trends, implement solutions, and maximize efficiency.

    • Key Responsibilities :

  • Manage & Coach a High-Performing Team – Lead CSRs, dispatchers, and inside sales to exceed booking and sales goals. Coach to outstanding Customer Service.
  • Set & Track KPI Metrics – Oversee booking rates, outbound call volume, outbound booking %, and membership sales.
  • Ensure jobs are properly scheduled for the appropriate number of technicians in Plumbing, Heating, Cooling, and Electrical.
  • Maximize outbound calling efforts by working with CSRs to fill available slots proactively.
  • Conduct weekly 1 : 1’s and team training sessions and utilize KPI data to coach and improve performance.
  • Set clear growth paths for all team members.
  • Oversee lead aggregators to optimize conversions and track ROI.
  • Prioritize technician strengths, customer needs, and job profitability.
  • Hire, train, and retain top-performing call center & dispatch professionals.
  • Handle customer disputes with urgency and professionalism.
  • Work with dispatchers to prioritize age, equipment, and job profitability.

    • We are an equal opportunity employer.