Data center manager Jobs in Hartford, CT

Position : KC&E Experience Center Manager

Location : Connecticut (Litchfield County)

Schedule : This role requires availability during peak business hours which includes a combination of weekdays weekends and holidays. Hours are estimated to be :

PreSeason (Mar MidMay) : 25 30 hours per week

Peak Season (MidMay MidSep) : Seasonal FullTime

EndSeason (MidSep Nov) : 25 30 hours per week

OffSeason (Dec Feb) : TBD

Potential to transition to fulltime at end of Peak Season dependent on business needs

Overview

KC&E Adventures is looking for a customerfocused servicedriven Experience Center Manager to lead the daytoday operations of our Connecticut Experience Center the Southern New England storefront for all KC&E experiences. This individual will be responsible for delivering outstanding inperson customer service managing daily operations and ensuring seamless guest experiences through selfguided tours sales consultations community events and hospitality program logistics.

The Experience Center also serves as the hub for KC&E s hospitality program where we maintain service and distribute fleet bikes for our hospitality partners. This role will oversee fleet management logistics coordination and service scheduling to ensure a high level of support for partner properties. Additionally the Experience Center Manager will work closely with the logistics team to oversee the successful execution of the logistics calendar ensuring efficient bike deliveries pickups and maintenance.

This role is ideal for someone with a strong background in hospitality retail and outdoor recreation who thrives in a fastpaced customerfacing environment and enjoys balancing guest experiences with operational responsibilities.

Key Responsibilities

Guest Experience & Sales

Serve as the primary customerfacing representative during peak business hours.

Assist walkin customers with inquiries helping them match with the right KC&E experience bike or gear based on their needs.

Facilitate selfguided ebike experiences including customer checkins route recommendations and safety briefings.

Lead guided rides and group experiences as needed.

Support event hosting and community engagement initiatives at the Experience Center.

Hospitality Program & Logistics Oversight

Oversee the KC&E Hospitality Fleet ensuring that all bikes are properly stored maintained and distributed to partner locations.

Work closely with the logistics team to oversee and ensure successful execution of the logistics calendar including bike deliveries pickups and service scheduling.

Ensure fleet bikes are regularly serviced and prepped for deployment to hospitality locations.

Coordinate with hospitality partners to provide exceptional service and maintain strong relationships.

Operations & Facility Management

Manage the daily operations of the Connecticut Experience Center ensuring smooth and professional execution of all activities.

Maintain the Experience Center bike fleet ensuring bikes are properly stored charged and ready for rental or events.

Oversee inventory and logistics including receiving bike deliveries building and maintaining bicycles and tracking inventory through a scheduling calendar.

Assist in keeping the Experience Center organized clean and inviting for guests.

How to Apply

Interested candidates should submit a resume and a brief cover letter outlining their experience and passion for cycling hospitality and outdoor adventure.

Requirements

Qualifications & Experience

Required :

Retail or hospitality experience in a customerfacing role (e.g. outdoor recreation tourism retail sales bike shop hotel concierge).

Strong customer service skills with a focus on creating positive and engaging guest experiences.

Ability to sell experiences and gear helping guests make informed decisions.

Basic bicycle knowledge with a willingness to learn more about ebikes and bike fleet management.

Ability to manage multiple responsibilities in a dynamic fastpaced environment.

Preferred :

Bicycle mechanic experience or comfort with basic bike maintenance.

Experience leading group rides or day tours.

Familiarity with selfguided tour logistics and outdoor adventure planning.

Benefits

What We Offer :

A unique opportunity to be a key part of a growing adventure travel business.

Competitive compensation with potential for performancebased incentives and industry discounts.

A dynamic engaging work environment centered around cycling outdoor adventure and community building.

Opportunities for professional growth in the outdoor and experiential travel industry.

• Organization -customer service -Office management -Program coordination

Key Skills

Digital Marketing,Marketing,Google Analytics,Growing Experience,Conversion Optimization,Google AdWords,Hybris,Magento,Account Management,SEO,E-Commerce,Analytics

Employment Type : Full Time

Experience : 660724000000063916 years

Vacancy : 1

Hourly Salary Salary : $ 20 - 22