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Entry Level Inside Sales Specialist

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

South & Western General Agency seeks an Entry Level Inside Sales Specialist in Addison, TX.

Candidates will be engaged in a 24-month training and development program that will prepare the participant to become a superior insurance professional. The focus of the training program will be to increase new submissions, quotes, binders and premium over the phone.

What You Will Do :

• Conduct 50 of outbound calls a day to appointed retail agents to drive new opportunities in, convert leads into submissions and turn quotes into bind orders.
• Make outbound phone calls on all quotes to cross sell products, communicate coverages and selling points to assist converting quotes into binders.
• Act as a liaison between markets and customers to negotiate favorable insurance quotes quickly and efficiently, and cross-sell additional coverages.
• Weekly reporting of sales calls and results is expected.
• Educate customers on quoting platforms and services.
• Contribute to other outbound marketing efforts including social media, webinars and email blasts.
• Produce more effective email blast campaigns with the best, most relevant content to the right customer audience. Responsible for monthly email blasts.
• Contribute ideas for weekly social media posts.
• Conduct a monthly webinar.
• Help coordinate customer events and contests as appropriate.
• Drive daily submissions goals and relay information to marketing team to maximize opportunities.
• Respond to customer emails and phone calls in compliance within service standards.
• Review web and phone quoting activity to spot trends positive and negative and address trends with customers and team.
• Establish an active relationship with Regional Sales Manager and regularly discuss strategy and tactics including training, sales issues and follow up.
• Pursue continuing education and insurance designations / licenses as outlined in the training and development plan. This will require self-study.

What You Will Need :

Preferred :

What We Offer :

Who Are We?

South & Western General Agency, Inc. was founded in 1974 by Foremost Insurance Company. The agency specialized in writing mobile homes and RV's exclusively for Foremost. Purchased in 1981 by former Foremost Vice-President John Horan, Sr, South & Western has evolved into a multi-line general agency offering a high level of expertise in Specialty Personal Lines, Farm & Ranch / Agribusiness, Specialty Commercial P&C, and Commercial Transportation. As an active member of the WSIA, TSLA, associate member of IIAT, and industry member of FIWT we are knowledgeable, involved and dedicated to the industry. We have created many exclusive strategic partnerships with nationally known A.M. Best "A" rated companies allowing us to provide the best possible products and services.

Today South & Western is one of the largest independently owned general agencies in the mid-south and southwest. We are a service driven organization, progressive in our thinking, and positioned to evolve with our rapidly changing industry. We believe that our industry will look significantly different in the years ahead, however, our core values of STABILITY, SERVICE and QUALITY will remain the same.

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including :

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

The Power To Be Yourself

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, "The Power to Be Yourself".