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At Farmers Insurance Federal Credit Union (FIGFCU), we are committed to delivering exceptional service and empowering our members to achieve their financial goals.As a Senior Branch Counselor, you ... Show more
Valley Behavioral Health Hospital is seeking a dynamic and talented Financial Counselor!.Accounts are set based on daily work load, split accounts by the number of employees.East Pinchot Avenue, Ph... Show more
Valley Hospital is built on three core principles, outstanding care, compassionate people and unparalleled service.We are a private 122 bed psychiatric hospital specializing in mental health care a... Show more
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The Salvation Army - Ray and Joan Kroc Corps Community Center - Phoenix, Arizona.The Salvation Army, an international movement, is an evangelical part of the universal Christian Church.Its message ... Show more
About Campus/h2pCampus is on a mission to accelerate the talent of tomorrow and reimagine what college can (and should) be.The problem is clear: college costs have skyrocketed, but outcomes havent.... Show more
Valley Hospital is built on three core principles, outstanding care, compassionate people and unparalleled service.We are a private 122 bed psychiatric hospital specializing in mental health care a... Show more
Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives.The work you do with our team will directly improve health outcomes by connec... Show more
Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives.The work you do with our team will directly improve health outcomes by connec... Show more
Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives.The work you do with our team will directly improve health outcomes by connec... Show more
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Valley Hospital is built on three core principles, outstanding care, compassionate people and unparalleled service.We are a private 122 bed psychiatric hospital specializing in mental health care a... Show more
Salesperson Opportunity At Beatitudes Campus.How 'bout you come knock the world's socks off?.Because we've got an earth-shaking, heart-warming opportunity for an experienced, enthusiastic, phenomen... Show more
KE Camps is the leading provider of summer camps for country clubs nationwide.We partner with over 230 private clubs all over the country to implement traditional-style day camps for elementary-age... Show more
Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives.The work you do with our team will directly improve health outcomes by connec... Show more
The average salary range is between $ 30,540 and $ 32,042 year , with the average salary hovering around $ 32,042 year .
The average salary range is between $ 23,556 and $ 37,450 year , with the average salary hovering around $ 29,246 year .
Job Summary
At Farmers Insurance Federal Credit Union (FIGFCU), we are committed to delivering exceptional service and empowering our members to achieve their financial goals. As a Senior Branch Counselor, you will serve as a highly skilled resource within the branch, handling complex member needs, supporting business growth through advanced sales expertise, and mentoring less experienced team members. In this role, you will consistently demonstrate leadership through your consultative approach, deep product knowledge, and proactive relationship development. You will help drive branch performance by identifying opportunities for new business, supporting training initiatives, and acting as a role model for outstanding service and sales performance.
Responsibilities
Sales & Relationship Development
Consistently achieve and exceed elevated individual sales goals, supporting the branch in meeting overall production targets.
Identify high-potential sales and cross-sell opportunities through advanced needs assessment and relationship-building.
Deliver in-depth, consultative presentations to members and prospective members, including Select Employer Groups (SEGs), to drive adoption of Credit Union products and services.
Serve as a subject matter expert on all Credit Union products, services, and promotions, providing guidance to team members as needed.
Member Service & Transactions
Resolve complex member issues independently, using advanced knowledge of Credit Union policies and procedures.
Assist members with a full range of transactions and provide expert guidance through the lending process, including documentation and loan structuring.
Provide coaching and support to newer team members on exceptional service delivery.
Branch Operations & Team Support
Accurately process and balance cash drawers, vaults, and ATMs, and ensure strict adherence to operational and security protocols.
Support the Branch Manager in training, onboarding, and mentoring junior staff.
Take initiative in recommending process improvements and sharing best practices with the team.
Community Engagement
Represent the branch at community events and employer group functions, promoting business development and brand awareness.
Qualifications
High school diploma or equivalent required; college coursework in business, finance, or related field preferred.
Minimum three years of experience in customer service, retail sales, or financial services, with a strong record of sales and referral success.
Experience in in-person sales, business development, or consultative selling in a financial institution.
Demonstrated ability to coach or mentor others.
Exceptional communication, relationship-building, and problem-solving skills.
Proficiency with standard office and point-of-sale technologies.
Passion for member service, sales achievement, and Credit Union growth.
Compensation: Hourly + performance-based incentive
