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Deputy Director For Program Management

The New York City Housing Authority (NYCHA) is the nation's oldest and largest public housing authority with more than 177,000 apartments, and responsibility for administering a citywide Section 8 leased housing program that serves over 150,000 additional tenants. NYCHA's mission is to provide quality housing for New Yorkers that is sustainable, inclusive, and safe, while fostering opportunities for economic mobility. NYCHA's Asset & Capital Management (A&CM) Division leads the Authority's capital, sustainability and resiliency programs that comprise a $6 billion capital projects portfolio one of the largest in NY State as well as a range of activities related to property modernization and strategic asset management. A&CM aims to preserve and modernize NYCHA buildings and apartments through strategic portfolio planning, comprehensive design standards, innovative financing and project delivery models, strong partnership with NYCHA residents and other stakeholders, and effective program and project management of capital investments. The Division also positions NYCHA's housing portfolio for the future by piloting and scaling-up sustainable and resilient technologies and practices, improving residents' quality of life while enhancing building performance.

The work culture of the Division is strongly customer service oriented, collaborative and delivery-focused. More information can be found on our website at : Modernizing NYCHA Properties.

Position Description A&CM's Capital Programs vertical is responsible for end-to-end management of over 500 active modernization projects across the Authority's properties throughout the city. These investments are necessary to ensure effective building performance and good living conditions for residents, and include modernization of building systems, interiors and exteriors, apartments, and grounds. Current programs focus on heating systems, elevators, roofs, brick facades, CCTV and layered access controls, entryways, flood protection and resiliency, sustainability initiatives, community centers, lighting and playgrounds. Projects utilize a range of delivery methods and procurement approaches, with budgets ranging from $100,000 to up to $100 million per project. The vertical is organized into several departments including project management and program management. Capital Programs is seeking to hire a Deputy Director for Program Management to oversee large, high-profile capital programs managed through program management services contracts. The Deputy Director will ensure that all assigned programs, typically valued between $100 million to $500 million, are executed effectively and meet NYCHA's standards for quality, cost-efficiency, timeliness, safety and stakeholder engagement. The Deputy Director will play a critical role in managing relationships with program management firms, their inspection teams, external contractors, and internal teams. The Deputy Director will also contribute more broadly across A&CM's capital program and project management approaches and activities. The ideal candidate will bring expertise in construction / construction inspection management, project controls, and public-sector procurement, coupled with strong leadership and collaboration skills. The Deputy Director reports to the Director for Program Management and, along with the Director, will oversee between 10 to 20 staff, program management services consultants and staff augments.

Key day-to-day responsibilities will include, but are not limited to the following :

• Support the Director in providing guidance to staff and program managers on critical issues such as design, construction quality, non-conforming work, safety protocols, and project closeout.
• Assist in ensuring sufficient vendor and contractual capacity to effectively execute programs.
• Support the review and approval process for key program documents such as RFQs / RFPs, contracts, task orders, change orders, and payment applications to ensure compliance with NYCHA standards and external regulations.
• Support oversight of field inspection activities and responses to safety and quality inspections.
• Assist in directing the review of project schedules and task order assignments to ensure maximum productivity.
• Support effective communication and coordination with NYC agencies (e.g., DOB, FDNY, DEP) and utility providers to address regulatory and operational requirements.
• Help cultivate relationships with internal teams, including Heating, Elevators, Skilled Trades, Property Management, and Operations, to ensure cross-divisional collaboration.
• Assist in monitoring program performance metrics and project controls, identifying trends and ensuring timely corrective actions.
• Support the development and presentation of status updates, reports, and recommendations to senior leadership, summarizing key decisions and areas requiring attention.
• Assist in addressing program-specific challenges, including schedule delays, budget overruns, and contractor performance issues, while mitigating risks to successful delivery.
• Support efforts to integrate lessons learned and industry best practices into program management processes, driving continuous improvement.
• Provide recommendations for improving inspection activities to the Director of Program Management.
• Support staff performance and management initiatives, fostering a high-performance culture driven by accountability, collaboration, and innovation.

NOTE : The Department of Citywide Administrative Services (DCAS) administered a civil service exam for the Administrative Construction Project Manager title on 4 / 15 / 23. Therefore, applicants (candidates) that did not take and pass the exam will potentially not be considered, likewise applicants not reachable on the established civil service list will potentially be in jeopardy of being replaced with an eligible civil service candidate.

NOTE : IF THIS APPOINTMENT IS MADE ON A PROVISIONAL BASIS PURSUANT TO 65 OF THE NYS CIVIL SERVICE LAW, NO TENURE OR PERMANENCE ACCRUES TO AN INCUMBENT IN THIS POSITION BY VIRTUE OF SUCH APPOINTMENT.

NOTE : This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, please click on the link below.

Additional Information 1. Candidates with permanent civil service status in the titles of Administrative Project Manager, Administrative Engineer, and Administrative Architect will also be considered. 2. Candidates serving in the title of or who meet the qualification requirements for Administrative Inspector (Buildings) will also be considered. 3. NYCHA employees applying for promotional, title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable). 4. NYCHA residents are encouraged to apply. 5. NYCHA provides benefits that include a choice of medical coverage plans, deferred compensation plans and a defined pension benefit plan as a member of the New York City Employees' Retirement System (NYCERS). Please read this posting carefully to make certain you meet the minimum qualification requirements before applying to this position.

ADMINISTRATIVE CONSTRUCTION PR - 82991

Qualifications At least six years of full-time satisfactory experience in construction management work on capital projects, each one of which must have had a dollar value of at least $300,000, at least eighteen months of which must have been in a managerial or consultative capacity in an organization responsible for the management of construction; and a combination of the following, sufficient to equal a total of ten years of education and experience : 1. Full-time satisfactory experience in construction inspection on capital projects, each one of which must have had a dollar value of at least $300,000. One year of acceptable experience will be credited for each year of construction inspection experience up to a maximum of four years. 2. Full-time satisfactory experience in building construction as a journeyperson in one or more of the skilled building construction trades. One year of acceptable experience will be credited for each year of journeyperson experience up to a maximum of four years. 3. Education in an accredited college or university leading to a bachelor's degree in architecture, landscape architecture, or air pollution control, chemical, civil including structural and bridge design, electrical, mechanical, or sanitary engineering will be credited on the basis of 30 semester credits for one year of acceptable experience up to a maximum of four years. 4. A New York State license as a professional engineer or registered architect or a license as a professional engineer or registered architect from a state that has reciprocity with New York State may be substituted for the four years of education and experience described in "1", "2" and "3" above. However, all candidates must have at least six years of experience in construction management work described above, including at least eighteen months in a managerial or consultative capacity in an organization responsible for the management of construction.

License Requirements Possession of a Motor Vehicle Driver License valid in the State of New York. Employees must maintain the license during their employment.

Salary Min : $135,000.00 Salary Max : $146,000.00