Desk receptionist Jobs in Des Moines, IA

Position Overview

The Receptionist position serves as the first point of contact for our customers and visitors at the corporate office. This role involves managing front desk operations, greeting visitors, handling phone calls, and providing administrative support to ensure smooth office operations.

Key Responsibilities (Essential Duties and Functions)

• Greet and welcome visitors in a warm and professional manner.
• Answer, screen, and forward incoming phone calls.
• Manage emails, and inquiries, ensuring timely responses.
• Maintain a tidy and presentable reception area.
• Handle incoming and outgoing mail and deliveries, and conduct daily mail deliver to post-office.
• Assist with administrative tasks such as data entry, filing, and record-keeping.
• Perform data entry tasks accurately and efficiently.
• Provide basic information about the company and services to customers and guests.
• Monitor office supplies and order replacements as needed.
• Ensure security by following company protocols for visitor access.
• Issue and maintain security badges for employees.
• Assist other departments with clerical duties as required.
• Maintain confidentiality of sensitive information while managing records.
• Assist with planning and execution of company events.
• Collaborate with team members to enhance overall office efficiency.
• Other duties as may be assigned.
• Regular and predictable attendance at assigned times is required.

Benefits Offered

Requirements

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions.

Education / Experience

Knowledge / Skill Requirements

Work Requirements

Work Schedule

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

The statements included in this job description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job. Other duties may be assigned as required. Requirements for this job are subject to modification by the Company and its designees, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.