Desktop engineer Jobs in East orange nj
Last updated: 3 days ago
- Promoted
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KPMG-UnitedStatesShort Hills, NJ Show moreLast updated: 19 days ago
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Merge ITSummit, NJ, United StatesVice President, Manager of Advisor & Servicing Desktop Analytics
JPMorgan Chase & Co.Jersey City, NJ, United States- Promoted
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VeristaNewark, New Jersey, USPCSS Desktop Engineering Student Assistant 2024 - 2025
Seton Hall UniversitySouth Orange Show moreLast updated: 30+ days ago
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Lead Full Stack Engineer Engineer •
DtccJersey City, NJ, United StatesLead Workspace and Desktop Engineer
finraJersey City - Harborside Plaza- Promoted
Project Coordinator - Desktop Build Out / Standardization
Royal Communications Consultants IncJersey City, NJ, USDesktop Engineer
Hallmark Global Solutions LtdNJ, United States3 days ago
Job type
- Full-time
Job descriptionGood communication skills Hands on 2-3 year experience on End User Workstations (Laptops, Desktops, Printers). Ability to solve complex hardware and software issues. Hands-on experience with Windows / Linux / Mac OS environments BSc in Computer Science or relevant field
Deskside Support Engineer (2-3 years)
- Local service support for Windows & MAC - laptops, desktops, PCs, and etc.
- Onsite service for routine work performed on customer’s computer equipment. Service includes onsite installations of hardware and software including testing, hardware relocations, addition of hardware / software / external equipment as well as changes and upgrades for devices to restore services within the customer location.
- Provide maintenance (response, diagnosis, repair, and restore) of the physical devices at customer locations
- Onsite maintenance and support of customer’s printers, which includes consumables replacement and troubleshooting for fixing print Issues
- Coordinate with Engineering team to ensure incidents are resolved according to service level targets
- Perform final checks prior to closing incidents :
o User confirmation that service has been restored
o User satisfaction survey
o Confirmation of correct incident categorization for Problem Management
o Confirmation of sufficient resolution detail for Problem Management
o Assessment of any required changes to Configuration Management System
o Update the Knowledge base
Language Requirement
English and Spanish
Required Qualifications