Desktop engineer Jobs in Hartford ct
Last updated: 8 hours ago
- Promoted
DESKTOP SUPPORT TECHNICIAN
Cogliano IT StaffingHartford, CT, United States- Promoted
HARTFORD, CT- DESKTOP SUPPORT TECHNICIAN LEVEL II
Heunets IncCT, United States- Promoted
Mechanical Engineer - Mechanical Design Engineer
Quest GlobalWindsor, CT, US- Promoted
Entry Level Desktop Support
Sunrise SystemsHartford, Connecticut, United StatesFreelancer / IT Desktop Support / Help Desk / Field Engineer / (Hartford) (Dispatch / On Demand Request / Part-time)
Axiom TechnologiesConnecticut, Hartford, United States of America Show moreLast updated: 30+ days ago
- Promoted
- New!
Combat Engineer
U.S. Army Recruiting - Albany BattalionHartford, CT, United States- Promoted
- New!
Electrical Engineer
Harrison Consulting SolutionsWindsor, CT, US- Promoted
Senior Manager Desktop Architecture / Engineering
DeloitteHartford, Connecticut, US Show moreLast updated: 30+ days ago
Help Desk / Desktop Support(Information Technology Analyst 2 (40 Hour))
State of ConnecticutNewington, CT- Promoted
Reliability Engineer
ziprecruiterHartford, Connecticut, USDesktop Support Technician
J. MorrisseyFarmington, CT, US- Promoted
Hartford CT- Desktop support Technician Level II
HeunetsHartford, Connecticut, USA- Promoted
- Promoted
Traffic Engineer / Senior Traffic Engineer
Michael Baker InternationalRocky Hill, CTVirtual Desktop Infrastructure (VDI) Engineer
KPMG-UnitedStatesHartford, CT Show moreLast updated: 21 days ago
Desktop Technician
Capleo Global LLCEast Hartford, Connecticut, United StatesDESKTOP SUPPORT TECHNICIAN
Cogliano IT StaffingHartford, CT, United States4 days ago
Job type
- Full-time
Job descriptionExperience supporting executive level staff with technology issues. Provide first / second level contact and problem resolution for customer issues. Work with Third Party Vendors to remediate complex AV issues as needed. Provide timely communication on issue status and resolution. Maintain ticket updates for all reported incidents. Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop applications. Should have basic knowledge of Mac operating system, to support Apple pc users. Install, upgrade, support and troubleshoot for printers and computer hardware. Performs general preventative maintenance tasks on computers, laptops, printers. Performs remedial repairs on Desktops, laptops, printers, and any other authorized peripheral equipment. Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware / software. Broad experience of IT with basic understanding of Networks, Servers, Audio / Visual, Smart Devices and Telecoms. This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned. Bachelor's Degree or equivalent in Computer Science or related field. CompTIA A+, Microsoft Certified Professional (MCP) or better. Minimum of 18 months years of IT experience. Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC / laptop management via Active Directory. Proven analytical, troubleshooting, and problem-solving skills. Proven ability to multi-task, effectively determine priorities and meet SLA's. Excellent communication relationship-building and internal customer service skills Adaptable and flexible in a fast-changing industry and work environment. Willing to work off-hours and weekends when required for projects or emergency support. In addition, the Band 2 Technician will mentor and assist Band 1 technicians in their work and provide support to Band 3 Engineers in resolving tickets. Hours 8AM -5PM Mon-Fri (1 hour for lunch)
Desktop Support Technician needed for a Contract to Hire position onsite in Hartford, CT!
The Desktop Support Technician will be full-time onsite at a customer site performing the following duties :
- Desktop Technician will provide day to day localemote. desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system.
- The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
- Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
- Providing fault analysis to customer's various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.
- The ideal candidate should have 2-3 years' experience in Windows Desktop support.
Position Responsibilities and Functions :
Candidate Requested Minimum Qualifications and Skills :