Desktop engineer Jobs in Usa
Last updated: 16 hours ago
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- Promoted
Desktop Engineer
Hallmark Global Solutions LtdNJ, United States- Promoted
Desktop Engineer
Rosen's Diversified, Inc.WI, United States- Promoted
- Promoted
- New!
IT Desktop Engineer
Parexel International CorporationKing Of Prussia, PA, United States- Promoted
Show moreLast updated: 30+ days ago
- Promoted
Desktop Support
Robert HalfSaratoga, CA, United States- Promoted
Desktop Engineer
Progilisys Solutions (now Talent Groups)Phoenix, AZ, US- Promoted
- Promoted
- Promoted
Workplace Desktop Engineer
Manifest SolutionsColumbus, OH, United States- Promoted
Desktop Engineer
Leidos HoldingRockville, MD- Promoted
- Promoted
Desktop Support Engineer
ClifyXNew York, NY, United States- Promoted
Desktop Imaging Engineer
Zensar TechnologiesSan Diego, CA, United States- Promoted
Senior Desktop Engineer
Executive AllianceBoston, MA, United States- Promoted
Desktop Support Engineer
InsideHigherEdShow Low, ArizonaDesktop Engineer - Sr.
Oneida Technical SolutionsFairfax County, VA, USADesktop Engineer
Hallmark Global Solutions LtdNJ, United States8 days ago
Job type
- Full-time
Job descriptionGood communication skills Hands on 2-3 year experience on End User Workstations (Laptops, Desktops, Printers). Ability to solve complex hardware and software issues. Hands-on experience with Windows / Linux / Mac OS environments BSc in Computer Science or relevant field
Deskside Support Engineer (2-3 years)
- Local service support for Windows & MAC - laptops, desktops, PCs, and etc.
- Onsite service for routine work performed on customer’s computer equipment. Service includes onsite installations of hardware and software including testing, hardware relocations, addition of hardware / software / external equipment as well as changes and upgrades for devices to restore services within the customer location.
- Provide maintenance (response, diagnosis, repair, and restore) of the physical devices at customer locations
- Onsite maintenance and support of customer’s printers, which includes consumables replacement and troubleshooting for fixing print Issues
- Coordinate with Engineering team to ensure incidents are resolved according to service level targets
- Perform final checks prior to closing incidents :
o User confirmation that service has been restored
o User satisfaction survey
o Confirmation of correct incident categorization for Problem Management
o Confirmation of sufficient resolution detail for Problem Management
o Assessment of any required changes to Configuration Management System
o Update the Knowledge base
Language Requirement
English and Spanish
Required Qualifications