Desktop support analyst Jobs in Fort Worth, TX

Last updated: 11 hours ago

Desktop Support Technician

TEKsystemsFort Worth,TX,76137,USA

Support the company migration from onsite to remote operations.There are two locations, which are planning to transition to 100% remote operations to better support changing business demand.This is...Show moreLast updated: 30+ days ago

Promoted

Software Support Analyst

AMSYS Innovative Solutions LLCTX, US

Full-time

Using Atlassian Jira Products (Service Desk and Software)End User Testing of software releasesUsing Zendesk Help DeskUsing MS Modern Requirements.Show moreLast updated: 3 days ago

Desktop Technician

Acara SolutionsFt. Worth, TX, US

$19.35 hourly

Full-time

Are you a Desktop Technician that is looking to join one of the top companies within the Aerospace and Defense Industry? Are you looking to further your career and grow? Do you have...Show moreLast updated: 1 day ago

Software Support Analyst

Kanshe InfotechTX, United States

Full-time

Quick Apply

Job Description / Roles & Responsibilities : &...Show moreLast updated: 4 days ago

Desktop support

The Judge GroupFort Worth, TX

Our client is currently seeking Desktop support.The Deskside Tech - is a Mid-level position that performs tasks related to the repair of a variety of technology-based products typically associated ...Show moreLast updated: 30+ days ago

Desktop Technician

JPS Health NetworkFort Worth, TX, US

JPS Health Network is a $950 million, tax-supported healthcare system in North Texas.Licensed for 582 beds, the network features over 25 locations across Tarrant County, with John Peter Smith Hospi...Show moreLast updated: 30+ days ago

Systems Support Analyst

CaregiverFort Worth, TX

Full-time

Job Title : Systems Support Specialist (Sandata).We are seeking a detail-oriented Systems Support Specialist to provide technical support and troubleshooting for the Sandata system.This role is resp...Show moreLast updated: 6 days ago

New!

70125047 - Software Support Analyst

vTech SolutionTexas, United States

Full-time

Candidate(s), who meets the general qualifications of .Product Support Analyst 2, Technical Services, Help Desk and Operations . All work products resulting from the project shall be considered "wor...Show moreLast updated: 14 hours ago

IT Desktop Support Engineer

SkySysTX

Full-time

Onsite || 3 Openings in Texas (Austin, Plano, Irving) || Long-term contract.Minimum 3 years of strong experience providing IT Infrastructure field support which includes troubleshooting hardware, s...Show moreLast updated: 5 days ago

Desktop Support I / II

CRESCENT SOLUTIONSTexas, US

Crescent Solutions is committed to helping you, as an esteemed IT Professional, find the next right step in your career.We match professionals like you to rewarding consulting or direct hire opport...Show moreLast updated: 30+ days ago

Promoted

DESKTOP SUPPORT CAREER TRAINING PROGRAM

Year Up UnitedTX, United States

Full-time

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and / or job placement services, and persona...Show moreLast updated: 1 day ago

Promoted

Application Support System Analyst

Nesco ResourceFort Worth, TX, US

Full-time

Responsible for maintaining and supporting all Credit Union business applications and technical tools and utilities needed to support these applications including software, interfaces, networking a...Show moreLast updated: 1 day ago

New!

Desktop Packaging Engineer

US Tech SolutionsAny City, TX

Full-time

Require IT Desktop Packaging Engineer with the following expertise / knowledge : .Ability to package and deploy Windows desktop applications making use of packaging tools / utilities Power Shell, Workspa...Show moreLast updated: 11 hours ago

Business Support Analyst II

PennyMacFort Worth, TX, US

$55,000.00–$85,000.00 yearly

Provide support in managing a broad variety of departmental operations including special projects, strategic planning process and initiatives, and conducting data integrity, compliance, and operati...Show moreLast updated: 30+ days ago

Application Support Analyst (Remote)

LexisNexis Risk Solutions FL Inc. CompanyTexas

Remote

Full-time

LexisNexis Risk Solutions is seeking a Technical Account Manager / Application Support Analyst with a background in providing customer software support and a passion for data and technology, to join ...Show moreLast updated: 30+ days ago

Promoted

Desktop Support Technician II (On-site) - REF2687A

Elbit Systems of AmericaFort Worth, TX, US

Full-time

Elbit Systems of America is a leading provider of high-performance products, system solutions, and support services focusing on the defense, homeland security, commercial aviation, and medical inst...Show moreLast updated: 13 days ago

Desktop Engineer

Connections IT Services LLCFort Worth, Texas

Location : Hybrid (3 days / week onsite) –.Connections IT Services is in search of a.As a , you will collaborate with front-end, QA, product, DevOps, and UX teammates in an agile development environme...Show moreLast updated: 30+ days ago

Product Support Analyst

TechNix LLCTX, United States

Full-time

Quick Apply

MsoNoSpacing"> Position : Product Support Analyst Duration : 5 Months Show moreLast updated: 1 day ago

Desktop Support Technician

TEKsystemsFort Worth,TX,76137,USA

30+ days ago

Job description

Desktop Support Technician

Onsite, Fort Worth, TX

Technical

Decommission
O365
Asset Management
Active Directory
Remote Support

Description

Support the company migration from onsite to remote operations. There are two locations, which are planning to transition to 100% remote operations to better support changing business demand.

This is a support role, where you will be supervised in the technical skills above. You will also work individually to complete tasks, so relevant IT education, certification and / or work experience are required.

Overview

We are seeking a talented Desktop Support Specialist I responsible for analyzing, researching and resolving hardware and software issues as tier 2 support within the IT Service Desk team and for documentation of current processes and troubleshooting steps.

This role will work directly with the Desktop Support supervisor and other members of the desktop team to review current setups and processes and work to create efficiencies in the process.

Duties

Research Desktop related issues escalated from tier I within established timeframes.

Build computers and VMs for new staff; replacements for depreciated / non performing equipment.

Create a positive customer support experience and build strong relationships through deep problem understanding, ensuring timely resolution or escalation, communicating promptly on progress, and handling customers with a consummately professional attitude.

Analyze and resolve incidents and requests regarding use of application software or hardware.

Log all support activity within ticket tracking system.

Maintain and protect security with regard to all aspects of PCI and employee information.

Adheres to Code of Conduct and Mission / Value statements.

Perform other duties as assigned.

Additional

Competency in using Microsoft Office Suite.

Working knowledge of Windows operating systems.

Working knowledge of mobile operating systems (IOS, Android and Windows).

Working knowledge of Active Directory.

Basic knowledge of server and printing technologies.

Working knowledge of VMWare.

Working knowledge of McAfee Endpoint.

Strong people skills and passion for problem solving.

Excellent written and verbal communication skills.

Comfortable communicating in person and via phone with peers, management, contractors and vendors.

Time management skills.

Ability to maintain composure and customer focus while troubleshooting and solving technical issues.

Aptitude for acquiring skills in technical support and eagerness to learn.

Ability to manage multiple customer requests simultaneously.

Ability to prioritize work based on department and production objectives.

Ability to work successfully with limited supervision.

Education & Experience

Degree or certification in a technology related field.

Must have relevant work experience.

6-12 months years of Technical Support, IT Service Desk or Help Desk experience.

Work Environment

The dress code is business casual and the environment is a team based fun loving atmosphere who works hard and is collaborative.

Monday-Friday. No Weekends.

1st Shift Core hours.

Expected Start Date

September 30, 2024

Schedule

Monday-Friday.

1st shift hours.

Saturday & Sunday Off.

Federal Holidays Off.

Compliance Requirements

Drug Test Required; Background Check Required.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following :

Medical, dental & vision

Critical Illness, Accident, and Hospital

401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available

Life Insurance (Voluntary Life & AD&D for the employee and dependents)

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off / Leave (PTO, Vacation or Sick Leave)

About TEKsystems :

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.