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Desktop support analyst Jobs in Washington dc

Last updated: 2 days ago
  • Promoted
Desktop Support Analyst

Desktop Support Analyst

SPAR Information Systems LLCChevy Chase, Maryland, USA
Show moreLast updated: 21 days ago
  • Promoted
Desktop Support Specialist

Desktop Support Specialist

SISL GlobalWashington, DC, United States
Full-time
Show moreLast updated: 7 days ago
Tier 2 Desktop Support Analyst

Tier 2 Desktop Support Analyst

IT ConceptsWashington, DC, US
Full-time
Quick Apply
Show moreLast updated: 4 days ago
Desktop Support

Desktop Support

NSCMcLean, VA
Show moreLast updated: 30+ days ago
  • Promoted
Desktop Support Specialist

Desktop Support Specialist

VirtualVocationsWashington, District of Columbia, United States
Full-time
Show moreLast updated: 3 days ago
Desktop Support Specialist

Desktop Support Specialist

Pueo Business SolutionsWashington, DC, USA
Quick Apply
Show moreLast updated: 30+ days ago
Desktop Support Technician

Desktop Support Technician

Solvere One / HouseCallArlington, VA, US
Quick Apply
Show moreLast updated: 30+ days ago
Help Desktop Support

Help Desktop Support

AkkodisWashington, DC, United States
$18.00–$20.00 hourly
Full-time
Show moreLast updated: 2 days ago
Desktop Support Technician

Desktop Support Technician

KeenLogicWashington, DC, US
Quick Apply
Show moreLast updated: 26 days ago
Desktop Support Technician - DC

Desktop Support Technician - DC

InspirozWashington, DC, US
$52,000.00 yearly
Full-time
Quick Apply
Show moreLast updated: 29 days ago
Desktop Device Analyst - onsite

Desktop Device Analyst - onsite

Trillion Technology SolutionsWashington, DC, USA
$50,000.00 yearly
Quick Apply
Show moreLast updated: 30+ days ago
Desktop Support Analyst

Desktop Support Analyst

American IT StaffChevy Chase, Maryland, United States
Show moreLast updated: 24 days ago
Desktop Support Analyst

Desktop Support Analyst

TentekWashington DC , District Of Columbia
Show moreLast updated: 30+ days ago
Help Desktop Support

Help Desktop Support

MindlanceWashington, DC, United States
Full-time
Show moreLast updated: 3 days ago
Junior Desktop Support

Junior Desktop Support

ARAArlington, VA , US
Full-time
Show moreLast updated: 30+ days ago
  • Promoted
Desktop Support Manager

Desktop Support Manager

NuAxis InnovationsWashington DC, DC, US
Full-time
Show moreLast updated: 2 days ago
  • Promoted
Desktop Support Engineer

Desktop Support Engineer

Leidos HoldingWashington, DC
$87,100.00–$157,450.00 yearly
Full-time
Show moreLast updated: 11 days ago
  • Promoted
Desktop Support Job Training Program

Desktop Support Job Training Program

Year Up UnitedWashington, DC, United States
Full-time
Show moreLast updated: 6 days ago
  • Promoted
Desktop Support Specialist

Desktop Support Specialist

Insight GlobalBethesda, MD, US
$60,000.00–$70,000.00 yearly
Temporary
Show moreLast updated: 5 days ago
Desktop Support Specialist

Desktop Support Specialist

Procession SystemsSpringfield, VA, US
$130,000.00 yearly
Full-time
Show moreLast updated: 30+ days ago
Desktop Support Analyst

Desktop Support Analyst

SPAR Information Systems LLCChevy Chase, Maryland, USA
21 days ago
Job description

We are seeking a dynamic and experienced Tech Services Specialist for our Technical Field Engineering team. This role is pivotal in providing onsite technical support and maintenance across our regional offices. The ideal candidate will have a strong technical background taking a proactive approach to identifying and solving technical issues.

Help drive our insurance business transformation as we transition from a traditional IT model to a Tech organization with engineering excellence as its mission.

Job Responsibilities :

Technical Support and Maintenance :

  • Ensure timely and efficient resolution of technical issues in regional offices including hardware software network AV and general system problems.
  • Support onsite installations maintenance and upgrades of Tech infrastructure and equipment.
  • Proactively monitor and analyze opportunities to improve technical support operations identifying areas for improvement and supporting the implementation of corrective actions.

Project Management :

  • Hands on support of technical projects including office relocations infrastructure upgrades and new technology rollouts.
  • Collaborate with other departments and stakeholders to align technical support activities with overall business objectives.
  • Ensure projects are completed on time within budget and to the required standards.
  • Communication and Collaboration :

  • Act as a liaison between your regional offices and the larger Tech organization partnering with Org Change Management team to ensure clear communication and coordination of tech rollouts and changes.
  • Provide regular updates to management on chronic technical issues project status and opportunities to improve the associate tech experience.
  • Continuous Improvement and Innovation :

  • Stay up to date with the latest technology trends and advancements in field engineering.
  • Identify opportunities for process improvements automation and the implementation of new technologies to enhance service delivery and associate experience.
  • Basic Qualifications :

  • Bachelors degree in Information Technology Engineering or a related field or comparable experience.
  • At least 4 years of experience in hands on technical support or a related discipline.
  • At least 4years experience in IT infrastructure networking AV and / or systems support.
  • Preferred Qualifications :

  • Excellent problemsolving skills and the ability to work under pressure in a fastpaced environment.
  • Strong communication and interpersonal skills with the ability to collaborate effectively with diverse teams and stakeholders.
  • Project management certification (e.g. PMP) and IT certifications (e.g. CompTIA Network Microsoft Certified Systems Engineer) are a plus.