The average salary range is between $ 45,305 and $ 97,500 year , with the average salary hovering around $ 53,853 year .
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Desktop support engineer Jobs in Chicago, IL
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Desktop support engineer • chicago il
Desktop Support Analyst
PeopleCaddieChicago, ILDesktop Engineer
Metropolitan Water Reclamation District of Greater ChicagoChicago, IL, USADesktop Support Technician
Insight Hospital and Medical CenterChicago, IL- Promoted
Desktop Support Technician / CX Associate
RIT SolutionsChicago, IL, United StatesDesktop Analyst
Metropolitan Water Reclamation District of Greater ChicagoChicago, IL, USAPlatform Support Engineer
iManageChicago, IL, USOSD Support Engineer / Desktop Support
The Career WorksChicago, IllinoisSenior Desktop Engineer
Metropolitan Water Reclamation District of Greater ChicagoChicago, IL, USADesktop Support Engineer
MMD ServicesChicago, IL, USApplication Support Engineer
Innova SolutionsChicago, IllinoisIT Desktop Administrator
University of ChicagoChicago, ILGoogle Workspace Support Engineer
Ontrac SolutionsChicago, Illinois, United StatesSenior Engineer, Virtual Desktop Infrastructure
KPMGChicago, IL- Promoted
Desktop Support Technician
Ovation Workplace Services IncCicero, IL, USDesktop Support Technician I
AmTrust FinancialChicago, IL, USIT Desktop Support- Chicago,Illinois, USA (Dispatch/On Demand)
Axiom TechnologiesChicago, Illinois, United States of AmericaSenior Desktop Support Technician
Insight Hospital and Medical CenterChicago, IL- Promoted
Support Administrator (Office and Administrative Support)
Circle K Stores Inc.Chicago, IL, US- Promoted
Student Support Counselor
InsideHigherEdChicago, Illinois, United States- vascular surgeon (from $ 325,000 to $ 525,000 year)
- private banker (from $ 54,250 to $ 500,000 year)
- orthopedic surgeon (from $ 43,750 to $ 437,500 year)
- dermatologist (from $ 50,000 to $ 437,500 year)
- interventional radiologist (from $ 108,144 to $ 431,853 year)
- diagnostic radiologist (from $ 24,000 to $ 418,650 year)
- emergency medicine physician (from $ 49,482 to $ 395,500 year)
- surgeon (from $ 40,000 to $ 385,000 year)
- human resource consultant (from $ 92,500 to $ 375,000 year)
- human resources consultant (from $ 92,500 to $ 375,000 year)
- Washington, DC (from $ 57,500 to $ 135,000 year)
- Fairfield, CA (from $ 55,473 to $ 125,000 year)
- New York, NY (from $ 54,600 to $ 102,500 year)
- Long Beach, CA (from $ 46,800 to $ 100,575 year)
- Jersey City, NJ (from $ 48,750 to $ 98,605 year)
- Overland Park, KS (from $ 53,625 to $ 98,120 year)
- Chicago, IL (from $ 45,305 to $ 97,500 year)
- Newark, NJ (from $ 58,500 to $ 97,040 year)
- Atlanta, GA (from $ 49,984 to $ 93,500 year)
- Montgomery, AL (from $ 57,500 to $ 87,500 year)
The average salary range is between $ 48,794 and $ 90,665 year , with the average salary hovering around $ 60,000 year .
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Desktop Support Analyst
PeopleCaddieChicago, IL- Full-time
Job Description:
Title: Desktop Support Technician / Customer Experience (CX) Associate
Location: Chicago Loop (100% Onsite)
Engagement: Jan 12, 2026 – Jul 10, 2026
Type: W2 or C2C
Rate: $45-$52
We are seeking a Desktop Support Technician / CX Associate to provide high-touch, onsite IT support in a fast-paced professional services environment. This is an internal enablement role supporting fully billable employees who require near-100% laptop uptime. The CX Associate is the first onsite responder and plays a key role in delivering a positive, professional end-user experience.
Responsibilities
- Walk-up and desk-side IT support
- Troubleshoot Windows 10, Office 365, and SharePoint issues
- Laptop hardware repair, imaging, and software installs
- End-to-end ticket ownership using ServiceNow or Remedy
- Support printers, copiers, conference rooms, and video conferencing
- Asset tracking and inventory management
- Participate in major incident calls and escalation processes
- Support internal meetings, events, and conferences
- Routine maintenance of IT spaces, equipment, and on-site inventory
- Clear communication, proactive updates, and ownership through resolution
Required Qualifications
- 1–3 years of desktop or end-user support experience
- Strong Windows and Microsoft Office skills
- Ticketing system experience (ServiceNow or Remedy preferred)
- Hands-on laptop hardware troubleshooting
- Comfortable supporting executives and billable professionals
- Strong communication, organizational, and customer-service skills
Nice to Have
- Large corporate or professional services environment experience
- MSP background
- iOS and Android support exposure
Not a Fit If You Are
- Seeking remote or hybrid work
- Coming strictly from call-center or phone-only support
- Uncomfortable with face-to-face user interaction
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