Responsible for delivering a user centric IT Concierge experience.Responsible for Site Support ticket queues with a focus on maximizing the value of the end-to-end customer journey.Provide directio...Show moreLast updated: 30+ days ago
Technical Support Specialist I (Desktop Support)
Valley Medical CenterRenton, Washington, US
Full-time
The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands and work environment c...Show moreLast updated: 30+ days ago
Promoted
Software Support Engineer
Canonical - JobsSeattle, WA, US
Full-time
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets.
Our platform, Ubuntu, is very widely used in breakthrough enterprise in...Show moreLast updated: 13 days ago
Promoted
New!
Developer Support Engineer
METABellevue, WA, United States
$138,000.00 yearly
Full-time
As a Meta Developer Support Engineer, you will be part of a team responsible for supporting large-scale, highly-technical, internal products.
The infrastructure is among the largest and most advance...Show moreLast updated: 10 hours ago
IT / Desktop Support / Help Desk / Field Support / IT Consultant (Freelancer) (Seattle)
Axiom TechnologiesNorth America, Seattle, United States of America, Washington
Global IT Services partner supporting medium to large-scale enterprises.Please visit our website for more information about what we do at.
We are looking for a capable resource to coordinate ranging...Show moreLast updated: 30+ days ago
Promoted
Desktop Support Job Training Program
Year Up United CareersSeattle, WA, US
Full-time
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and / or job placement services, and persona...Show moreLast updated: 18 days ago
Desktop Support Specialist II
F5Seattle
$60,954.00–$91,430.00 yearly
Full-time
At F5, we strive to bring a better digital world to life.Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital...Show moreLast updated: 30+ days ago
Promoted
New!
Principal Support Engineer
Henry ScheinSeattle, WA, United States
$95,040.00–$166,320.00 yearly
Full-time
This position provides a top-level of expertise in both the front-end and back-end technologies, utilizing fine-tuned troubleshooting techniques and internal and external resources and tools.They w...Show moreLast updated: 16 hours ago
Promoted
Hardware Support Engineer - Federal
ServiceNowKirkland, WA, United States
$123,500.00–$191,500.00 yearly
Full-time
This position will include supporting our US Public Sector customers.This position requires passing a ServiceNow background screening USFedPASS (US Federal Personnel Authorization Screening Standar...Show moreLast updated: 1 day ago
DESKTOP SUPPORT ENGINEER
MassGenicsSeattle, Washington
$32.00–$37.00 hourly
Innova Solutions is immediately hiring for a.Position type : Full-time Contract.The Specialist IT Site Services is responsible for IT Site Support activities.
As part of this role, you will take part...Show moreLast updated: 30+ days ago
Support Engineer
MBD StaffingSeattle, WA
Assist Field Engineers and end users with on-site and remote diagnostic procedures to isolate equipment malfunctions and determine corrective action required to restore equipment to proper operatio...Show moreLast updated: 30+ days ago
Promoted
Desktop Support Job Training Program
Year Up UnitedSeattle, WA, United States
Full-time
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and / or job placement services, and persona...Show moreLast updated: 2 days ago
Desktop Support Technician II (RP 0116-22)
Abacus Service CorporationSeattle, WA
Full-time
Sound Transit IT Temporary Staffing Request Form.Job Title : Desktop Support Technician II.Date Candidate Resumes due to Sound Transit : ASAP.
Under general direction, performs a variety of field leve...Show moreLast updated: 5 days ago
Promoted
Apple MacOS Desktop Support III - Hybrid (Seattle Only)
RCG, Inc.Seattle, WA, United States
$33.50–$37.75 hourly
RCG is a growing federal contracting company and certified as a Great Place to Work.We are looking for strongly qualified people to join our team.
Apple MacOS Desktop Support III.Must be within 60 m...Show moreLast updated: 20 days ago
Promoted
Field Support Engineer
Carl Zeiss Meditec USA, Inc.Seattle, WA, US
Full-time
How many companies can say they’ve been in business for over 177 years?!.Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-pac...Show moreLast updated: 5 days ago
Promoted
Desktop Support Analyst
Robert HalfSeattle, WA, US
Full-time
We are offering a long-term contract employment opportunity for a Desktop Support Analyst in Seattle, Washington.This role is pivotal in our organization, focusing on providing deskside and AV supp...Show moreLast updated: 17 days ago
Desktop Support
Iron SystemsSeattle WA, USA
Strong knowledge of iMac device.Scan and defragment disk drives.Update virus definitions, scan for spyware.Update system and application drivers.
Run battery diagnostics, report on disk drive status...Show moreLast updated: 30+ days ago
DESKTOP SUPPORT ENGINEER
Innova SolutionsSeattle, Washington
$32.00–$37.00 hourly
Innova Solutions is immediately hiring for a.Position type : Full-time Contract.The Specialist IT Site Services is responsible for IT Site Support activities.
As part of this role, you will take part...Show moreLast updated: 30+ days ago
Senior Desktop Support Analyst - Term Limited
Sound TransitSeattle, WA, US
$55,000.00–$130,000.00 yearly
Full-time
Job Details Description Hourly range is $55k to $k, with a midpoint of $85k.New hires typically receive between minimum and midpoint, however, we may go slightly higher based on experience, interna...Show moreLast updated: 30+ days ago
Responsible for delivering a user centric IT Concierge experience.
Responsible for Site Support ticket queues with a focus on maximizing the value of the end-to-end customer journey.
Provide direction and coordinate with Site Support staff in alignment with the SDM.
Active participation in ticket-based site support activities (device staging, technical troubleshooting and repairs, workplace setup, etc.)
Responsible for accurate inventory of all supported assets in stock.
Coordinate activities with local, internal, and 3rd party stakeholders and vendors in alignment with SDM.
Support the SDM with specific project related tasks as well as bringing relevant topics to the SDM’s attention.
Provide smart hands support to include rack and stack activities, patching, and network troubleshooting.
Ensuring data rooms are kept secure, clean, and orderly as per company policies and guidelines on a consistent basis.
Contribute to improve the end-to-end customer journey via Continuous Service Improvement and process optimization.
Contribute to knowledge management as an author or reviewer as necessary.
Help identify to and with the SDM, areas for improvement through learning the business and its needs.
Participate in out of hours on call rosters as required.
Qualifications and Experience :
Good technical knowledge and previous technical support experience.
Strong analytical and problem-solving skills for technical issues.
Previous customer support experience with strong interpersonal and communication skills, both written and verbal, with the ability to effectively sequence priorities.
Supporting a qualified environment such a Manufacturing Facility and experience in supporting regulatory audits / inspections.
Ability to work collaboratively with colleagues, augmented staff, and third-party vendors.
Ability to work in a fast paced, dynamic environment balancing demand.
Top Skills :
Good technical knowledge and previous desktop support experience.
Strong analytical and problem-solving skills for technical issues.
Previous customer support experience with strong interpersonal and communication skills, both written and verbal, with the ability to effectively sequence priorities.
IDF Experience.
Office365 Experience.
Experience working in a large corporate environment preferred.