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Desktop support Jobs in Des Moines, IA
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Desktop support • des moines ia
Desktop Support
ATCDes Moines, Iowa, United StatesSenior Engineer, Virtual Desktop Infrastructure
KPMGDes Moines, IA- Promoted
Direct Support Professional
Circle City ABA LLCJohnston, IA, United States- Promoted
IT Support Specialist
US NavyCarlisle, IA, United States- Promoted
Community Support DSP
Golden Heart Des MoinesUrbandale, IA, United StatesDesktop Support Level 1
PomeroyUrbandale, IACustomer Support Representative II - Customer Support
ICONMAJohnston, IACustomer Support Representative
KellyJohnston, Iowa, USRetail Support Specialist
DSI SystemsWDM, IA, USDirect Support Professional
Link AssociatesWest Des Moines, Iowa, United StatesComputer Support
ATCDes Moines, Iowa, United StatesService Support
Dave & Buster’s, Inc.Des Moines, IA, DBSupport Technician
Dave & Buster’s, Inc.Des Moines, IA, DBIT Support
ATCDes Moines, Iowa, United StatesSupport Route Driver
Spee-Dee Delivery ServiceDes Moines, IA, USA- Promoted
Direct Support Professional
SevitaDes Moines, IA, United StatesIT Support Specialist
Mom's MealsDes Moines, Iowa, United States, 50307Support Engineer
LightEdge Solutions IncDes Moines, IowaSales Yard Support
ForceSourceDes Moines, IA, USA- cyber security (from $ 122,550 to $ 231,050 year)
- vice president (from $ 133,435 to $ 222,931 year)
- principal engineer (from $ 131,250 to $ 222,200 year)
- property management (from $ 97,022 to $ 222,200 year)
- research engineer (from $ 154,300 to $ 222,200 year)
- software engineering manager (from $ 151,500 to $ 222,020 year)
- technical product manager (from $ 125,152 to $ 219,400 year)
- director of engineering (from $ 124,341 to $ 219,000 year)
- data science (from $ 125,850 to $ 213,050 year)
- vp of engineering (from $ 185,000 to $ 211,000 year)
- San Antonio, TX (from $ 44,850 to $ 82,500 year)
- San Jose, CA (from $ 44,850 to $ 82,500 year)
- San Diego, CA (from $ 45,052 to $ 82,384 year)
- Boston, MA (from $ 45,242 to $ 80,000 year)
- San Francisco, CA (from $ 44,853 to $ 79,999 year)
- New York, NY (from $ 44,776 to $ 79,948 year)
- New Orleans, LA (from $ 44,768 to $ 78,142 year)
- Los Angeles, CA (from $ 46,800 to $ 77,500 year)
- Tampa, FL (from $ 37,781 to $ 76,500 year)
- Kansas City, MO (from $ 42,900 to $ 74,980 year)
The average salary range is between $ 39,979 and $ 67,495 year , with the average salary hovering around $ 48,748 year .
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Desktop Support
ATCDes Moines, Iowa, United States- Full-time
The Iowa Workforce Development, Division of Vocational Rehabilitation Services (IWD-VRS) is seeking a dedicated Desktop Support Technician to join the IVRS IT Help Desk team. This position will provide Tier 1 and Tier 2 support to IVRS staff and leadership, assisting with technical issues, communicating with non-technical users, and escalating issues as needed. The role includes software installation, computer imaging, and other related IT tasks.
Key Responsibilities:
Provide desktop/laptop/thin client support both desk-side and remotely.
Install, patch, and troubleshoot Windows 7/10.
Troubleshoot issues with Microsoft 2019 and Office 365 products.
Configure and troubleshoot Windows networking (TCP/IP).
Escalate issues to next-level support or management as appropriate.
Troubleshoot issues with Microsoft Edge and Google Chrome.
Provide support using remote tools.
Install and troubleshoot a variety of in-house developed and third-party software.
Troubleshoot desktop and network printer issues.
Support Google Workspace products.
Support Apple devices (iPad, iPhone).
Understand and support Microsoft Active Directory (client-side).
Implement hard drive encryption, preferably using Bitlocker and McAfee.
Modify system registry as needed.
Qualifications:
Required Experience:
4 years of experience in PC support (desktop/laptop/thin client).
4 years of experience with Windows 7/10 installation, patching, and troubleshooting.
4 years of experience troubleshooting Microsoft 2019.
4 years of experience with Windows networking (TCP/IP) configuration and troubleshooting.
4 years of experience escalating issues to next-level support/management.
4 years of experience troubleshooting Microsoft Edge and Google Chrome.
4 years of experience providing support with remote tools.
4 years of experience installing and troubleshooting a variety of software.
Experience in support of Microsoft Office 365 products.
Experience in Apple device support (iPad, iPhone).
Thorough understanding of Microsoft Active Directory (client-side).
Experience with hard drive encryption, preferably Bitlocker and McAfee.
Desired Experience:
Ability to troubleshoot desktop and network printer issues.
Experience with Google Workspace products.
Ability to modify the system registry.
Education:
Preferred: 4-year degree or equivalent technical study.
Certifications:
Industry certifications (A+, Network+, MCP, etc.)
Communication:
The candidate must have strong communication skills to effectively liaise with IT staff and non-technical users, ensuring timely execution of tasks.