Desktop support Jobs in Detroit, MI
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Desktop support • detroit mi
Last updated: 2 hours ago
This role focuses on resolving escalated incidents, performing break-fix activities, and ensuring compliance with 24x7x365 SLA requirements in a fast-paced environment.Troubleshoot and resolve Wind...Show moreLast updated: 2 days ago
At Percepta, we deliver award-winning services for every stage of the automotive and mobility customer journey.As an Escalation Support Specialist (specializing in the automotive industry) working ...Show moreLast updated: 30+ days ago
Information Technology Professional (IT/CTN/IS).Information Systems Technicians, Cryptologic Technician Networks, and Intelligence Specialists keep the Fleet connected, informed, and secure by oper...Show moreLast updated: 6 hours ago
Salary: $41,745 - 44,075 per year.I require a minimum of 3 years of experience in technology as a technical support specialist, technician, operator, or programmer.I need someone who has experience...Show moreLast updated: 2 hours ago
Little Wheel is a gambling technology company building products to give players an edge.We are expanding across all states we operate in, and our team is a key driver in our success.Little Wheel is...Show moreLast updated: 8 hours ago
Conducts face-face assessments/reassessments from a clinical perspective on designated assigned.Obtain medical history and document pertinent clinical information from participants related to.Utili...Show moreLast updated: 9 days ago
Join our team as a LifeWise Classroom Support Assistant! In this engaging role, you will work alongside the LifeWise teacher to create a vibrant and organized classroom environment.Your contributio...Show moreLast updated: 1 day ago
About InvestNext Simplifying real estate investment, amplifying opportunity, built to scale.At InvestNext, we’re building a connected real estate investment management platform that gives GPs and I...Show moreLast updated: 30+ days ago
Manufacturing/Trading (Client company industry).Hybrid - 3 days/week onsite in Novi, MI *Office will be relocating to Detroit, MI in late 2026.Hybrid schedule (3 days in office).Associate degree in...Show moreLast updated: 2 days ago
The Charter County of Wayne is Michigan's largest county.We are home to 34 cities and nine townships.From Rockwood to Livonia, from Sumpter Township to the Grosse Pointes, each community in Wayne C...Show moreLast updated: 28 days ago
Help at Home is hiring caregivers in your community TODAY!.Starting payrate is $17 per hour!.Start your career with the nation’s leading provider of in-home support to seniors and become a hero for...Show moreLast updated: 30+ days ago
This position supports a nationwide Program Management Office responsible for the planning, construction, sustainment, and management of federal real property assets.The program requires comprehens...Show moreLast updated: 19 days ago
Travel Customer Support Specialist.This role is ideal for someone who enjoys helping people, pays close attention to detail, and is passionate about travel and customer experience.Respond promptly ...Show moreLast updated: 6 days ago
Assist adults with daily living skills based upon ones individual need(s); cooking, cleaning, medication administration, money management, etc.Show moreLast updated: 30+ days ago
Job Title: Technical Support 3.Duration: 1 year with extension likely.General Summary of Function/Purpose of Position:.This position serves as an analyst performing a wide range of professional ass...Show moreLast updated: 30+ days ago
Central City Health (CCH) has been serving the under-housed and at-risk population in metro Detroit since 1972 by providing integrated healthcare services.Our services include primary and pediatric...Show moreLast updated: 30+ days ago
Our mission is to constantly disrupt the industry by creating new, groundbreaking technologies to help dealers build stronger, more resilient businesses.Our work happens in the fast lane as we work...Show moreLast updated: 13 days ago
Remote – Join Our Record-Breaking Team Company:.AO Location: 100% Remote (U.United States with a valid Social Security Number.Not available in Massachusetts.In March 2023 , AO achieved a historic m...Show moreLast updated: 30+ days ago
We, at Leggett & Platt Inc.IT Support Specialist I within our Corporate IT.Did you know we are the world’s leading designer and manufacturer of seating support and comfort systems for transportatio...Show moreLast updated: 30+ days ago
Desktop Support Technician
vTech SolutionDetroit, MI, United StatesFull-time
Quick Apply
- Promoted
Escalation Support Specialist (Automotive Customer Support)
PerceptaDearborn, MI, USFull-time
- Promoted
- New!
IT Support Specialist
US NavyGrosse Pointe, MI, United StatesFull-time
- Promoted
- New!
IT Support Technician
Hamtramck Public SchoolsHamtramck, Michigan, United StatesFull-time
- New!
Support Analyst
Little WheelDetroit, MI, USRemote
Full-time
Quick Apply
- Promoted
Support Coordinator-MHL
Detroit Area Agency on AgingDetroit, MI, United StatesFull-time
- Promoted
Classroom Support Assistant
LifeWise AcademyDearborn, MI, United StatesPart-time
Product Support Specialist
InvestNextDetroit, MI, USFull-time
Quick Apply
- Promoted
Operation Support Associate
Pasona NADetroit, MI, United StatesFull-time
Defender Support Advocate
Wayne County GovernmentDetroit, MI, USAFull-time
Quick Apply
Direct Support Professional
Help at HomeDEARBORN, MI, USFull-time
Mission Support Specialist
TeleSolv ConsultingDetroit, MI, USFull-time
Quick Apply
Travel Customer Support Specialist
Kopp TravelsDetroit, Michigan, United StatesRemote
Part-time
Quick Apply
Direct Care Support Staff
Reality Response LLCHighland Park, MI, USFull-time
Technical Support
Sunrise SystemsDetroit, Michigan, United StatesFull-time
Quick Apply
Peer Support Specialist
Central City HealthDetroit, Michigan, United StatesFull-time
Quick Apply
IT Support Specialist
FullpathDetroit, MI, USRemote
Full-time
Virtual Service Support Assistant
Globe Life AIL - Lisa RusselDearborn, MI, USFull-time
Quick Apply
IT Support Specialist I
Leggett & PlattDetroit, MI, USFull-time
- owner operator (from $ 72,800 to $ 237,500 year)
- biomedical (from $ 75,734 to $ 235,000 year)
- technical program manager (from $ 70,000 to $ 230,500 year)
- solutions architect (from $ 131,103 to $ 228,000 year)
- mental health specialist (from $ 52,128 to $ 226,069 year)
- pediatric dentist (from $ 162,500 to $ 225,375 year)
- sustainability (from $ 97,101 to $ 223,600 year)
- pet care (from $ 42,500 to $ 220,870 year)
- associate dentist (from $ 30,000 to $ 220,000 year)
- dentist (from $ 60,000 to $ 220,000 year)
- San Antonio, TX (from $ 44,850 to $ 82,500 year)
- San Jose, CA (from $ 44,850 to $ 82,500 year)
- San Diego, CA (from $ 45,052 to $ 82,384 year)
- Boston, MA (from $ 45,242 to $ 80,000 year)
- San Francisco, CA (from $ 44,853 to $ 79,999 year)
- New York, NY (from $ 44,776 to $ 79,948 year)
- New Orleans, LA (from $ 44,768 to $ 78,142 year)
- Los Angeles, CA (from $ 46,800 to $ 77,500 year)
- Tampa, FL (from $ 37,781 to $ 76,500 year)
- Kansas City, MO (from $ 42,900 to $ 74,980 year)
The average salary range is between $ 39,979 and $ 67,495 year , with the average salary hovering around $ 48,748 year .
Desktop Support Technician
vTech SolutionDetroit, MI, United States2 days ago
Job type
- Full-time
- Quick Apply
Job description
Job Summary:
The Desktop Support Technician provides hands-on, on-site technical support for end-user devices and airport operational technology. This role focuses on resolving escalated incidents, performing break-fix activities, and ensuring compliance with 24x7x365 SLA requirements in a fast-paced environment.
The Desktop Support Technician provides hands-on, on-site technical support for end-user devices and airport operational technology. This role focuses on resolving escalated incidents, performing break-fix activities, and ensuring compliance with 24x7x365 SLA requirements in a fast-paced environment.
Location:Detroit, Michigan, United States
Responsibilities:
- Provide on-site break-fix support for desktops, laptops, peripherals, printers, and docking stations.
- Troubleshoot and resolve Windows OS and Microsoft 365 issues.
- Support limited Apple devices as applicable.
- Receive and resolve escalated tickets from Level 1 support.
- Maintain accurate ticket documentation.
- Ensure resolution within defined SLA timelines (24x7x365 measurement clock).
- Perform Active Directory account management, password resets, and MFA support.
- Support user management tasks.
- Assist with imaging and software deployment troubleshooting.
- Install, configure, and support approved applications.
- Conduct on-site installs, moves, adds, and changes (IMAC activities).
- Participate in terminal walkthroughs to validate operational technology systems.
- Escalate parking system and critical operational issues immediately.
- Execute approved changes following change management procedures.
- Contribute to knowledge base updates and documentation improvements.
- Support endpoint security tools and assist in security-related escalations.
- Provide on-site break-fix support for desktops, laptops, peripherals, printers, and docking stations.
- Troubleshoot and resolve Windows OS and Microsoft 365 issues.
- Support limited Apple devices as applicable.
- Receive and resolve escalated tickets from Level 1 support.
- Maintain accurate ticket documentation.
- Ensure resolution within defined SLA timelines (24x7x365 measurement clock).
- Perform Active Directory account management, password resets, and MFA support.
- Support user management tasks.
- Assist with imaging and software deployment troubleshooting.
- Install, configure, and support approved applications.
- Conduct on-site installs, moves, adds, and changes (IMAC activities).
- Participate in terminal walkthroughs to validate operational technology systems.
- Escalate parking system and critical operational issues immediately.
- Execute approved changes following change management procedures.
- Contribute to knowledge base updates and documentation improvements.
- Support endpoint security tools and assist in security-related escalations.
Required Skills & Certifications:
- Experience in on-site desktop support within enterprise or campus-type environments.
- Experience supporting 500+ end users in distributed facilities.
- Experience troubleshooting Windows-based workstations and Microsoft 365 applications.
- Experience working within SLA-driven, ticket-based service models.
- Experience using enterprise ITSM platforms.
- Experience performing hands-on hardware break-fix and IMAC activities.
- Experience supporting Active Directory and environments.
- Experience in on-site desktop support within enterprise or campus-type environments.
- Experience supporting 500+ end users in distributed facilities.
- Experience troubleshooting Windows-based workstations and Microsoft 365 applications.
- Experience working within SLA-driven, ticket-based service models.
- Experience using enterprise ITSM platforms.
- Experience performing hands-on hardware break-fix and IMAC activities.
- Experience supporting Active Directory and environments.
Preferred Skills & Certifications:
- Experience with ServiceNow.
- Experience with ServiceNow.
Special Considerations:
- All roles are fully on-site.
- Strong background checks are required.
- Airport security badge eligibility is mandatory post-award.
- All experience must align to enterprise or campus environments.
- All roles are fully on-site.
- Strong background checks are required.
- Airport security badge eligibility is mandatory post-award.
- All experience must align to enterprise or campus environments.
Scheduling:
- 24x7x365 SLA requirements.
- 24x7x365 SLA requirements.